Loading...

Please wait ...

The PC Repair House logo logo
T

The PC Repair House

SM3, Sutton

(125)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.
‘21 Certificate of Excellence, 2021

About

PC Repair House was founded in 2011, and since our first day in business we’ve provided high-quality repair services to local residents and businesses in the Surrey area.
We have two repair centres : Our Cheam repair centre was opened in 2018 and our Ashtead repair centre in 2020.

Show more

6 hires on Bark

Photos (6)

See all

Reviews (125)

Leave a review
5/5

125 customer reviews

Loading...
25 August 2023

Had a graphics problem with my gaming laptop a few months ago, fantastic service while keeping me updated on progress and will definitely use these guys again

Reviewed on Google Maps

25 August 2023

Very helpful and professional. Delivered what promised. Answered all the questions.

Reviewed on Google Maps

4 August 2023

Replaced a failing laptop hard drive for me. Very efficient, quick and expert service. A great experience all round, and thoroughly recommended.

Reviewed on Google Maps

4 August 2023

Excellent service, very knowledgeable. Couldn’t ask for better

Reviewed on Google Maps

1 August 2023

Took my pc in for a bulld and 3 days later a brand new machine! Nice and helpful bloke running the store!

Reviewed on Google Maps

1 August 2023

Friendly expert service at reasonably prices. Ian diagnosed the problem quickly and kept informing me about the progress constantly.

Reviewed on Google Maps

1 July 2023

Friendly expert service at reasonably prices. Diagnosed the problem quickly and had my son's PC back to him in no time at all - thank goodness.

Reviewed on Google Maps

1 July 2023

Totally professional & skilled service, fixed the problem with my laptop & gave me great advice.

Reviewed on Google Maps

1 June 2023

Reviewed on Google Maps

1 June 2023

Friendly, helpful, efficient and prompt with getting the work done.

Reviewed on Google Maps

1 June 2023

Reviewed on Google Maps

1 June 2023

A gem of a company! After my laptop decided to stop allowing updates to, or new programs to be installed, I took it to PC Repair House as I had run out of ideas as to how to resolve. Couple days later it was back in my hands, fully working and faster than it had been in a good while. I would definitely recommend this business - polite, helpful, efficient and quick. Now that I’ve found them I will return again should the need arise. More...

Reviewed on Google Maps

1 June 2023

Good honest guidance on what is repairable and what isn't worth repairing.

Reviewed on Google Maps

1 June 2023

Took my lap top in, he knew exactly what was wrong with it, showed me the piece that needed replacing, went back for it two hour later. Brilliant service and was very help when I rang for help with another problem. Would definitely recommend the PC Repair House. More...

Reviewed on Google Maps

1 April 2023

Excellent service. Very knowledgeable and the laptop repair was carried out with no fuss in a very timely manner.

Reviewed on Google Maps

1 April 2023

Great, friendly and speedy service. I dropped my daughter's laptop off for the screen to be repaired and was able to collect it the next day.

Reviewed on Google Maps

1 March 2023

When my 9 yr old pc gradually gave up just before Christmas Ian advised on replacement specs suited to my needs and built me a new unit in three days. No hard sell - with quick after sales service for the odd glitch. More...

Reviewed on Google Maps

1 February 2023

Reviewed on Google Maps

1 February 2023

Very friendly staff and offer a very helpful service. They were able to quickly identify and fix the issues I was facing with my PC and all done for a very reasonable price. Couldn't recommend their services more! More...

Reviewed on Google Maps

1 February 2023

I took a gaming laptop in with charging issues over the Christmas period and would highly recommend the service. Their communication is amazing and and at no point was I left wondering what was going on. They found the cause of the issue and I was still impressed that they were able to resolve the problem quickly over Christmas, I was also very pleased with their charges. - Thank you all at PC Repair More...

Reviewed on Google Maps

1 February 2023

Took my laptop in for an upgrade and was greeted with a really informative and polite gentleman who explained everything thoroughly and kept me updated on the progress. Laptop works amazing now and I was really impressed with the price and service I received! More...

Reviewed on Google Maps

1 February 2023

Quickly identified the problem with windows and email and fixed it by the next day, pleasant people to do business with.

Reviewed on Google Maps

1 February 2023

Just bought a new laptop and the service was outstanding. i had one or two problems (of my making) and they resolved them immediately. Excellent service all round.

Reviewed on Google Maps

1 February 2023

I took my faulty computer in for repair one day and I collected it, fully repaired, the next day. Very impressive and helpful service. Thank you PC Repair House.

Reviewed on Google Maps

1 January 2023

Really helpful, fixed my sons gaming pc quickly. It now works better than ever. Great service, will definitely be back!

Reviewed on Google Maps

1 January 2023

Rang to ask to some advice. Was told to bring computer in and they would ring me and give me some options. They rang and we agreed on some work. It was ready that afternoon. The service was excellent and I will now be using them as they are very trustworthy and prices are good. I would highly recommend. More...

Reviewed on Google Maps

1 January 2023

I was impressed with the personal service I received from the PC Repair House team. The replacement of the storage on my iMac was handled most efficiently, and has had an immediate impact on its speed, which is now lightening fast. The work needed and price were clearly set out from the start and the job was done right on time. Excellent work all round! More...

Reviewed on Google Maps

1 January 2023

My oldish computer had a problem waking up from sleep mode. Ian diagnosed this and fixed it quickly and at a fair price. He also ran a check and got the computer working faster than it has for ages. Recommended. More...

Reviewed on Google Maps

1 January 2023

Amazing service from start to finish. Can’t recommend these guys enough so helpful.

Reviewed on Google Maps

1 January 2023

This is a VERY GOOD pc repair store and they go 100% and beyond to help you. They also are very friendly and have very good prices. They are now my go to pc repair place! I can't recommend them enough! WOULD HIGHLY RECOMMEND!!! More...

Reviewed on Google Maps

1 January 2023

I was impressed the minute I walked in a real repair shop, a great display of computer internal parts in the window sills, not glossy stuff you can get anywhere. Small part of a large workshop is behind the counter for all to see. On the left lots of computers booked in for repair on the right lots of computers waiting collection. Very professional and efficient booking in system. I dropped my computer in at 3.30pm they called me at 5.30pm same day to say it was fixed albeit some very tricky bios work and firmware updates. I collected the following day, highly recommended !!! More...

Reviewed on Google Maps

1 January 2023

I don't think I can thank Ian enough. PC wouldn't start at all - one week before my deadline! Dropped it off at 10 am and got it back the same day, working perfectly. Amazing service, cannot fault it at all. More...

Reviewed on Google Maps

1 December 2022

Very impressive service and professional staff. Always impressed by the personal touch and how they work hard for the customer. Carpark nearby.

Reviewed on Google Maps

1 November 2022

Had an issue with my Gaming PC which after trying to troubleshoot myself, trying every solution known to mankind, Reddit and the world wide web, I was generally losing the will to live So I decided to take into these professionals. Best £130 I've ever spent and I wish I had taken it right at the start, would have saved me months of stress and bother. As it was fixed in a few days. Top job, process was explained clearly, my expectations were managed well, and the end result was great. Cant fault them. More...

Reviewed on Google Maps

1 November 2022

Most highly recommend, my Lenovo desktop PC was very slow and after only a very few hours "PC Repair House" had diagnosed the issue (failing hard drive) and Ian replaced with a modern SSD Drive, loaded all the software back and I collected - works much better than when new, faultless and super fast. I really cannot recommend these guys enough, excellent knowledge and good value for money, so friendly. Good old fashioned customer care at it's very best - well done and many thanks. They deserve 10 stars as a minimum. More...

Reviewed on Google Maps

1 November 2022

Absolutely fantastic service from this team. I needed my laptop up and running for work and they solved a major problem swiftly and for a reasonable price. Will always call them when I have a computer problem! More...

Reviewed on Google Maps

1 November 2022

Swift and thorough service would use again.

Reviewed on Google Maps

1 November 2022

- Initial Instructions I contacted PC Repair House and spoke to Ian who offered an initial discussion over the phone about the work I require on my desktop gaming PC. Ian provided helpful advice about the proposed works, my intended use of the gaming PC and clearly clarified the timescales for work turnaround, pricing and drop off of my desktop at their Cheam store. Ian and I then corresponded via email where I provided detailed information about my current PC specifications and the proposed upgrading components, it was here where Ian’s extensive knowledge and expertise became very apparent. He provided accurate and effective advice about my upgrading components that I would be purchasing from third party suppliers, which included a CPU, Motherboard and GPU, relative to the intended performance of my PC and compatibility. The advice and guidance provided was absolutely crucial for me as the total investment into the upgraded components was significant. - Service I transported my desktop to their Cheam store myself where my PC and components were checked in with no issue and key details confirmed. Service and actual upgrade work was extremely efficient with a very fast turnaround. I was kept updated on progress and contacted promptly about any installation options that had arisen during the course of the work. On top of the core service my desktop was thoroughly cleaned with proper anti static equipment and configured in line with my preferences following installation. Again, Ian was extremely tactful, helpful and patient in answering all of my queries about the work and his progress. There were no issues with collection, however I will say that parking near their Cheam store can be tricky. My desktop is quite large and the area around the store only has limited parking even during quieter periods. - Aftercare The work was completed to an extremely high standard with comprehensive testing of the newly installed components and operating system before collection, there was no need for me to return my desktop back for additional work. The PC Repair House staff were proactive in ensuring my desktop and newly installed components were operating correctly in the days and weeks following collection and remained on standby to provide any assistance. - Pricing PC Repair House offers excellent value for money for the high standard of service they provide, the very attentive customer support and the comprehensive knowledge they offer in relation to PCs generally and your intended work specifically, particularly in translating jargon for a lay person to understand before, during and after their work. The team at PC Repair House is very versatile in respect of their skillset, expertise and ability to handle a variety of simple or complex services, involving software or hardware. The pricing and breakdown is clear and open from the start with no hidden fees or surprise charges whilst accurately and fairly reflecting the agreed work. I highly recommend PC Repair House for any of your computing needs. More...

Reviewed on Google Maps

1 November 2022

Excellent service, great value and very knowledgeable team. Highly recommended!

Reviewed on Google Maps

1 November 2022

Great help with screws for a SSD mount. Thanks a lot.

Reviewed on Google Maps

1 November 2022

The service and aftercare provided by the PC Repair House was second to none. I have no hesitation in recommending this Company to others. The computer Ian and his team repaired, was returned in better condition (faster and smoother) than it was when brand new. Excellent! More...

Reviewed on Google Maps

1 October 2022

Had a broken screen on our work laptop and walked in to Ian at lunchtime on a Monday. By lunchtime on the Tuesday the issue was fixed! Great service - thank you.

Reviewed on Google Maps

1 October 2022

The service at this shop was absolutely amazing, the workers we’re incredibly nice and polite to all of there customers. I would highly recommend to see these kind fellows if you need any repairing to any of your electronics. Thank you very much More...

Reviewed on Google Maps

1 September 2022

Reviewed on Google Maps

1 September 2022

Had a graphics card installed and some work done. Great service and good advice given. Place to go if your PC is down.

Reviewed on Google Maps

1 September 2022

The work carried out on my old and very tied computer was excellent. It now works better than ever. Thank you Ian, Syed and James from the Cheam branch for an impeccable customer service. Highly recommend this company for your computer problems. More...

Reviewed on Google Maps

1 September 2022

Brilliant, quick and good value service with everything explained clearly. Ian retrieved all the data from my broken computer and transferred it to another device. I chose this option rather than fixing the computer. Would recommend. More...

Reviewed on Google Maps

1 September 2022

I didn't know if it would be worth repairing my laptop but PC Repair House in Cheam has fixed my laptop by putting in a new SSD and got it working very nicely. Syed was helpful from the start and all the staff are friendly and have provided phone support too. A happy customer. More...

Reviewed on Google Maps

1 September 2022

Excellent service, stripped my pc back, installed a new psu, reconfigured the fans, ran a diagnostic and fully stress tested my machine. Excellent advice and information, even helped me take my machine back to the car! Highly highly recommended. Service you can trust! More...

Reviewed on Google Maps

1 September 2022

Such an amazing service ! Handed my laptop in around 11am and by 4:30pm the same day they had sorted everything! Very reasonably priced for the hours of work and new charger I needed. Really pleased and grateful for such a speedy fix as I had mentioned it was urgent ! Thank you :) More...

Reviewed on Google Maps

Q&As

Seeing a tired, old machine leave our repair centre faster than when it was new and seeing another happy customer, delighted at the speed and efficiency of our service.

A desire to offer levels of service not seen before in our industry.

Reliable, friendly and honest.
We have been doing this a long time and offer you the best advice and complete solutions for all your I.T problems whilst avoiding the tech-speak that others use to confuse and up-sell. We are you local, friendly computer help desk!

We do offer remote support in 30 minute sessions which is very handy, especially during this difficult time.
Feel free to get in touch for pricing and avaliability.

We operate each branch using strict distancing and hygiene rules following the latest government guidelines.
Please make sure to wear a mask if attending either repair centre and ideally wipe your machine down with an anti-bacterial wipe beforehand. We will also do this before working on your machine and prior to returning it to you.

Services