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The Listening Post C.I.C logo
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The Listening Post C.I.C

Basildon, Essex

(17)

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2 hour response time

Get a free quote from this professional

‘20 Certificate of Excellence, 2020

About

Hello and welcome to The Listening Post, We are a not for profit counselling agency based in Basildon Essex.

We believe everybody is unique and individual, as such a one size fits all approach does not work. we work from an integrative approach, tailored to work with your needs.

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163 hires on Bark
2 hour response time

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Reviews (17)

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5/5

17 customer reviews

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Verified
20 October 2020

Therapist

I haven’t spoken to anyone yet about my daughter it did say £10 first visit to see if she likes it

Verified
14 July 2020

Therapist

Got back to me straight away and appointment booked with ease

16 July 2019

Very friendly and helpful staff would recommend it to anyone

Reviewed on Google Maps

1 May 2019

Natasha is a God send and I completely recommend TLP, Natasha in particular from a personal viewpoint. Thank you for everything xxx

Reviewed on Facebook

Verified
17 March 2019

Therapist

Got back to straight away and have an appointment

Verified
11 March 2019

Counselling

Quick response and extremely helpful on the phone regarding service.

The Listening Post C.I.C
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Reply from The Listening Post C.I.C

Thank you Jane for your kind review, we really appreciate it

Verified
13 February 2019

Counselling

Have booked an appointment. Very informative so far, polite and friendly.

Verified
10 February 2019

Relationship and Marriage Counselling

I had initial interview and booked next appt. But cancelled it as my company offered to pay for me to see the company counsillor. After realising there was a 8 weeks waiting list, I emiled The listening post to say I was struggling and could I re book to see them as I couldnt wait 8 weeks. I was told no! I am utterly shocked. . I would of been paying and I was told i couldnt now go back to them for help! What sort of counsilling service turns people down. I was frustrated that there was no complaints policiy where I could dispute the decision . More...

The Listening Post C.I.C
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Reply from The Listening Post C.I.C

Hi Donna, sorry you feel like we let you down but we actually said you were better waiting the 8 weeks as to start with one counsellor then switch when your companies counsellor was available so soon would be detrimental, so would be better waiting for the service you wanted. If you would like to complain, we are open to hearing the complaints.

Verified
17 January 2019

Counselling

I've only just started but service was fantastic, quick, friendly, welcoming but also professional.

The Listening Post C.I.C
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Reply from The Listening Post C.I.C

Thank you Jane for your feedback, we really appreciate it. Kind regards The Listening Post C.I.C

Verified
16 January 2019

Therapist

Relaxing atmosphere, knowledgeable counsellor.

The Listening Post C.I.C
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Reply from The Listening Post C.I.C

Thank you Jen for your feedback, we really appreciate it. Kind regards The Listening Post C.I.C

Verified
26 November 2018

Counselling

The listing post team are amazing Alison really help me and was so helpful and understanding the whole way I would really recommend the listing post to anybody looking for help and would like to thatnk Alison so much for her help

The Listening Post C.I.C
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Reply from The Listening Post C.I.C

Hi Dean, Thank you so much for your review, we really appreciate it. Although you deserve the 5 stars, it was you that did the work.

Verified
1 October 2018

Depression Counselling

The speed in which they got back to me was brilliant, just what was needed for the help required for a family member.

The Listening Post C.I.C
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Reply from The Listening Post C.I.C

Thank you Kate for your feedback, we really appreciate it. Kind regards The Listening Post C.I.C

23 July 2018

flexible approach non judgemental with a choice of male or female counsellors experienced in various mental health issues.

Reviewed on Facebook

23 July 2018

Lovely staff , friendly atmosphere & helpful counsellors! Recommend �

Reviewed on Facebook

Verified
11 April 2018

Therapist

Their centre was very close to me I felt comfortable when I walked in. The rates were very good but mostly it's because I felt comfortable and opened up immediately.

The Listening Post C.I.C
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Reply from The Listening Post C.I.C

Thank you so much, we really appreciate your feedback

Verified
8 March 2018

Counselling

Really friendly counsellor, who makes the session relaxing and comfortable. Affordable and beneficial.

Verified
8 March 2018

Counselling

Really friendly counsellor, who makes the session relaxing and comfortable. Affordable and beneficial.

The Listening Post C.I.C
T

Reply from The Listening Post C.I.C

Thank you so much for your kind review, we really appreciate it.

Q&As

Our counsellors have joined us because they love what they do, they feel it is a calling. The best part of the job is seeing the different people and being given the privilege to walk alongside them while they are on their own road to what they want to change or where they want to be.
Knowing by giving someone the space to explore their thoughts, feelings and emotions, and truly listening without judging them, a person is able to make those changes.

We started our agency because we feel that many more people would like to access counselling but do to one reason or another, they feel they couldn't.
Our aim is enable counselling is accessible to everyone regardless of issue, gender, sexuality, finance or background. We want to raise awareness of mental health and feel it is as important as physical health.

We feel we offer counselling that is client lead, from our approach ( integrative approach), ensuring each counsellor has varied past experience working with different issues, to our sliding scale ( making counselling accessible to all)

Services

One to one Counselling in a safe non-judgemental enviroment.
Initial appointment between 30 & 50 minutes long
Sessions are 50 minutes long
Open ended - not limited to amount of sessions
Multi theory approach

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