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The Financial Detectives

Taunton, Somerset

(87)

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Get a free quote from this professional

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Reviews (87)

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5/5

87 customer reviews

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16 December 2019

10/10, Great and friendly advice, will be using again

Reviewed on Google Maps

16 December 2019

Been using their services for a little over 10 years for mortgages and insurances. Very friendly staff who are always available to talk through any and all concerns. Often go the extra mile to help resolve issues or get extra information. Could not recommend more highly. More...

Reviewed on Google Maps

9 December 2019

Excellent customer service from The Financial Detectives. They clearly gave me all options for our mortgage and explained anything that I didn't understand. Also kept me updated throughout the process. Can thoroughly recommend them as a trustworthy, knowledgeable company. Also lovely to deal with - thank you! More...

Reviewed on Google Maps

9 December 2019

Dan, Olly and the TFD team were excellent from the get go! They helped us when we were turned away by the High Street banks and we got our dream home because of the hard work and dedication from the team. Thank you very much!! Highly recommended!! More...

Reviewed on Google Maps

21 November 2019

Excellent help and advice with buying our first home. Thank you to all the team at Financial Detectives ! Lee & Alison

Reviewed on Google Maps

28 October 2019

I was extremely impressed with the knowledge, expertise, speed and high level of customer service I received from the Financial Detectives team. A fantastic group of people who are very skilled at what they do, I will definitely be using them again in the future. More...

Reviewed on Google Maps

15 September 2019

This family business is highly rated by myself . They are on top form from start to completion and I have recommended them to many family and friends.

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8 September 2019

Couldn't fault the team! From start to finish they were great, stayed in touch, did ALOT of chasing when it came to certain issues. Never stopped until all was resolved. They answered all questions, im sure some seemed daft as a first time buyer, but never made me feel like anything was too hard for them. Stayed with them for 're mortgage which again was difficult and will use them again in future. Thanks to olly and all the staff for the effort you put in. More...

Reviewed on Google Maps

23 August 2019

Superb - many thanks to Andy, Olly, Alyshia and the rest of the team. I can't praise these guys highly enough. My accountant recommended TFD when I I had some concerns about applying for a mortgage after becoming self employed. I can hand-on-heart say that TFD made the whole process completely stress free and I would certainly recommend them to anyone looking for a mortgage without the stress. We will be using them again for out next move, that's for sure! More...

Reviewed on Google Maps

16 August 2019

A massive thank you to John, Ollie and Alyshia for all their hard work. They were able to get us a mortgage which was not easy due being employed overseas in Nigeria! ! We are overjoyed and relieved. On top of that, John has sorted out our wills and also our life insurances and now feel we have sorted out our lives which has always been put on the back burner. I highly recommend The Financial Detectives to anyone looking for a mortgage/re-mortgage or a will or life insurance and probably lots more besides. Both my wife and I are can now relax knowing everything is sorted out More...

Reviewed on Google Maps

9 August 2019

Brilliant service from professional, friendly people. No issues at all.

Reviewed on Google Maps

9 August 2019

Financial Detectives have helped us on a number of occasions and they always found the best deal they could. They go an extra mile and they keep you up to date! We are so glad to know them. Thank you everyone. Keep up the good work you are amazing!! More...

Reviewed on Google Maps

30 June 2019

We would like to thank the whole team at The Financial Detectives - Andy, Jess, Deb, Hannah, Dan, Olly & Alyshia - for the professional, trustworthy and personal service they have given us over the past few years. It is so good to deal with such a dedicated team of people who make things very easy to understand and who got the best deal for our mortgage, insurances and also our wills. We highly recommend them. They are fabulous! Ange & Andy More...

Reviewed on Google Maps

30 June 2019

Excellent with any help I needed, being a first time buyer is abit daunting but Dan made it very easy for me. 100% would recommend.

Reviewed on Google Maps

30 June 2019

Really helpful team, quick to respond and nice to deal with. I won't bother going elsewhere in future.

Reviewed on Google Maps

30 June 2019

Another great experience - have just remortaged and The Financial Detectives saved me nearly £400 a month on what I would have been paying if I had stayed with my existing provider! I've used them for insurance in the past too - always helpful and friendly and professional. More...

Reviewed on Google Maps

30 May 2019

Hannah & the Financial Detective team are invaluable - they're always our first stop when we need financial or mortgage advice. They're friendly, knowledgable and great value. Absolutely worth every penny. More...

Reviewed on Google Maps

30 May 2019

The Financial Detectives made everything about applying and getting a mortgage simple and stress free. I was worried due to my poor credit history but they helped me every step of the way to find the best mortgage for my self and my partner. We specifically dealt with Dan & Olly who were both great at helping us throughout the process. I would definitely recomend The Financial Detectives to anyone looking into mortgages in the future. 5 star service. More...

Reviewed on Google Maps

30 March 2019

We used Dan and the team to purchase our first home as were recommended them by somebody who had already dealt with them. Initially it was quite scary and did not want to be mithered or be in undated with cold callers and sales people, Dan however was the complete opposite, he took over and did everything from start to finish ! Absolute amazing people who give you there full attention throughout, guiding you through everything step by step ( and in my eyes breaking complicated terms down to make them more understandable!). Clients are made to feel as if you are the only person they are working for, completely exceeding customer service throughout,They took all the pressure from us and literally did everything, no stress, no worries. They were a breath of fresh air and would definitely recommend them to everyone that i no who may need this service in the future! We cannot thank you enough for everything that you have done for us, you have made 1 happy family even happier! THANK YOU! p.s We was sent a lovely gift by the team also once we had moved into our new home which shows the team go above and beyond! EXCELLENT service. More...

Reviewed on Google Maps

30 January 2019

Very efficient service covering our mortgage, our wills & our life insurances.. very knowledgeable. All in all we were very impressed & satisfied with the service & would certainly recommend them to others.Thank you Andy & your family.

Reviewed on Google Maps

30 January 2019

We have been using The Financial Detectives since we bought our first house in 2005 and I would thoroughly recommend them. Dan redoes our mortgage every couple of years, he also sorted everything out when we moved again. Deb and Jess are lovely and have sorted out all our life and house insurances for us. Dan has also sorted out a policy trust fund for us. They literally make it so easy for you and they're so professional yet I feel as though I can chat to them like friends. Can't recommend The Financial Detectives enough, we will continue using them for many years, can't imagine doing any of it without Dan's help now! Thank you and well done to all that work in this lovely family company. More...

Reviewed on Google Maps

30 January 2019

Excellent customer it was very comforting that they were handling the mortgage side of things buying our first house , highly recommended

Reviewed on Google Maps

30 November 2018

I’ve used the services of the Financial Detectives since 2005 when Dan first joined the family team.Dan has found me some of the best mortgages around along with remortgaging and helped with getting a buy to let mortgage for my first rental. In recent months I have used the expertise of Andy to construct a Will and Life/ Critical Illness Insurance. The whole experience is made so much easier and stress free with the friendly and approachable team, providing a flawless service.I have no hesitation in recommending the Financial Detectives to my friends & family and alike and will continue to use when the need arises.Jon Hazell More...

Reviewed on Google Maps

30 November 2018

We have used ‘the financial detectives’ for at least 14 years now – the patience and expert knowledge that has always been readily available gives us confidence in the financial decisions we make. As a family business it feels like we’re calling a really smart friend. More...

Reviewed on Google Maps

30 November 2018

Recently completed on a company purchase through the FD. This simply would not have happened without the dedication of what is a fantastic team. I can not thank them all enough. Gryphon Property Developments. More...

Reviewed on Google Maps

30 November 2018

100% happy with all the team especially Dan and Jess dealt with them for over 10 years always a great effort Had issues with new mortgage (out of there control) had daily updates from Jess above and beyond professional and now completed still helping me great work highly recommended just be dealing with Jess again absolutely great service again very smooth and always on hand to help the whole team are great always 5 star without a doubt cheers

Reviewed on Google Maps

30 November 2018

Very good and professional team! Thank you for all your help!

Reviewed on Google Maps

30 October 2018

Thank you to Dan and the team at The Financial Detectives for an excellent service, from start to finish. After putting in an offer on a new home and putting ours on the market, we needed to secure additional borrowing. Dan presented us with the various options available to us, in terms of taking additional borrowing with the same bank, or paying off our existing mortgage and getting a new deal. He presented the pros and the cons clearly, in plain English and really took on board our financial priorities that we had discussed at the start.We got a great deal on a new mortgage and all of the paperwork was arranged for us with no difficulties. The team were very proactive in monitoring our sale and purchase exchange/completions and kept in regular contact to the end. Using The Financial Detectives took all of the stress out of this process, which was especially important for us with a young baby. I would absolutely use them again for my next move or other financial products. Five stars from us. The Burrow family. More...

Reviewed on Google Maps

30 October 2018

The Financial Detectives did a fantastic job in securing my first mortgage. I will definitely be using their services again and would highly recommend them to anyone.

Reviewed on Google Maps

30 October 2018

Many thanks for a straightforward & may we say pleasant transaction - i dont know if we'll need your advice/help again, but if we do we'll be in touch.

Reviewed on Google Maps

30 September 2018

We presented the financial detectives with a tough challenge. The government home buy scheme is still vairly new with few people ready to buy out and become true home owners. These guys rose to the challenge as well as saved us money in other areas. Brilliant highly recommend More...

Reviewed on Google Maps

30 August 2018

Excellent service from lovely people. Sensible advice and processed the requirements as quickly and determinedly as was possible. Would happily recommend The Financial Detectives. More...

Reviewed on Google Maps

30 August 2018

Excellent friendly Professional service as usual, it takes the pressure off when you have so many other things to do when buying your new home and selling your old home, with the Financial Detectives by your side doing the things most of us don’t like doing sorting out the Finances. Thanks again, Pete & Carol

Reviewed on Google Maps

30 August 2018

Very helpful from start to finish. A fab family business that I have used several times over the years every time with great results.

Reviewed on Google Maps

30 August 2018

Great service from lovely people, made our re-mortgage go smoothly...... keep us updated and hassle free...... would definitely recommend

Reviewed on Google Maps

30 August 2018

These guys have been outstanding and highly professional during many years of assisting me with my financial needs with morgage options personally and from a landlords point of view. I have been impressed with their constant willingness and efforts to update their own personal knowledge yearly to pass on to their clients. Very happy with their service through out my dealings with the company, so much so that I have recommended them to many family members , friends and work associates who have required professional advice. Highly recommend any one to meet this team , very experienced in tailoring products for individual needs. Great work by all and thank you. Will be seeing you all again soon. D hughes More...

Reviewed on Google Maps

30 July 2018

When my husband and I decided to buy a house, we was recommended by a friend to use The Financial Detectives to help us find the best mortgage that suits us. I telephone them and Dan Rowden helped us through the mortgage application, Dan did all the work, he asked for the information and additional documents and he did the rest. It was approved in no time. Dan kept us informed throughout the application process and supported us through our purchase. In addition they also sourced our home and life insurances. I would highly recommend The Financial detectives. Thank you Dan and your team. More...

Reviewed on Google Maps

30 July 2018

I have dealt with Andy and his team or many years reference my insurances, financial matters, will, mortgage etc.I have always found them a very complete, professional friendly service. Love the one to one attention which I feel is most important regarding these services. Highly recommended to all that need reassurance they are in the best of hands. More...

Reviewed on Google Maps

30 July 2018

I can honestly say that 4 years ago we wouldn't have been able to have bought our first house if we hadn't contacted The Financial Detectives. We more recently moved into our dream home and of course we returned and used these guys again. Not only are they knowledgeable and always happy to go above and beyond to help you out, they also eliminate alot of the stresses that accompany moving home. I would 110% recommend (and do recommend) these guys to everyone! More...

Reviewed on Google Maps

30 July 2018

I would highly recommend The Financial Detectives. They were extremely helpful and insightful throughout the process of getting a mortgage. Andy and Jess were particularly supportive, providing knowledgeable advice and always being readily available to answer any queries and chase solicitors for responses during the process. It has been a great pleasure dealing with The Financial Detectives and they really took the hassle out of getting a mortgage. Highly efficient and professional company. More...

Reviewed on Google Maps

30 July 2018

I would highly recommend the Financial Detectives. A professional and friendly family team that have access to the whole of the market and provided me with a great deal for my recent remortgage. Thank you

Reviewed on Google Maps

30 July 2018

I've used them for over 8 years for my home re-mortgage and also buy-to-let. Very good service and I will continue to use them.

Reviewed on Google Maps

30 July 2018

We have always used the Financial Detectives to assist with our mortgage enquiries. Their service is excellent. We highly recommend.

Reviewed on Google Maps

30 July 2018

Delivered on time and exactly as promised. Faultless service and excellent communication from the outset. Andy and Jessica are excellent. Would highly recommend and will use again if i need... More...

Reviewed on Google Maps

30 July 2018

Brilliant. Really helpful went above and beyond. Would definitely recommend them and use them again.

Reviewed on Google Maps

30 July 2018

We had a very last minute mortgage query that needed resolving and Dan and his team stepped in calmly and professionally. He explained what he needed to do and what he needed us to do and all was arranged quickly and efficiently . An absolute pleasure to deal with and we are happy to recommend them to anyone that has a financial request from mortgages to insurances. More...

Reviewed on Google Maps