About
Our Care at Home Team
We have a dedicated Care at Home team who will support you every step of the way from your initial enquiry through to the delivery of your care. Our Care at Home team have in-depth knowledge and experience in advising, co-ordinating and delivering Care at Home packages and are able to advise you on the most suitable care service to meet your specific requirements.
We offer personal, individually tailored & culturally appropriate care support packages to help you or the person you care for in the comfort of your own home with trained care workers & support staff.
Our staff are culturally and linguistically competent. Where possible and if required, staff are matched to suit the client’s language requirements and other specific needs. We ensure access to services that are relevant, timely and sensitive to the person’s needs.
Sunbird Care will advise and enable those from different cultural communities to use the health service with ease and have confidence you will be treated with respect.
Whether you are looking for a little extra help around the home, assistance with personal care, or an alternative to hospital admission, we know that there is nothing quite like being in your own home.
Our Care at Home service offers you the choice to remain independent in the comfort of your own home, enabling your family and friends to be more directly involved with your care, without compromising on the quality of care.
A variety of care options
We understand that your care needs can change, which is why we offer a number of flexible care options which you can select based on your individual requirements. You can either choose one of the options below, or combine more than one to get the necessary level of care that you require.
24-hour care
Our carers can visit your home on a rota basis during the day and night, covering the whole 24-hour period, ensuring that your needs are attended to 24 hours per day.
Considerations for your home
We understand that having someone share your home can be a very personal matter. For this reason, we ensure that all of our live-in care staff are fully briefed on your expectations and personal preferences, appropriate dress, religious beliefs and cultural sensitivities.
Your carer will require their own bedroom and provision for meals. They will however provide all of their own personal items.
Daily visits
From one hour through to a full day, we can offer support with all aspects of daily living.
Night Care
Sleeping Night – Our sleeping night service is designed for those who may only require a limited amount of care throughout the night, whilst having peace of mind that someone is there.
Waking Night – If your care needs are greater and you require a substantial level of support during the night, our waking night service may be the most suitable option for you. During a waking night, your carer would be awake and alert throughout the night to meet your care needs.
Which Home Care Service is right for you.
Personal Care
Designed to support you with your everyday activities, our personal care service is tailored to your individual needs, including help with your morning and evening routines, bathing, dressing, continence care, medication prompts and meal preparation. Again we are mindful of cultural sensitivities and will work closely with you to address any issues that may arise.
Social Companionship
Our social companionship service is most suited to those who are reassured by having someone there with them. Whether you require help with household chores or just someone to sit, chat and read with you, Sunbird Care can help.
Live-in Care
Our live-in care service is most suited to those who need someone to be with them during the day and night, whilst maintaining a high level of independence within the comfort of their own homes. As part of this service, a highly experienced member of our care team will live with you in your home and provide a one-to-one bespoke care service.
Complex Care
Patients with complex and continuing care needs often require the support of highly skilled healthcare professionals in order to remain living within their own homes. We can supply experienced carers and support workers with specific skills, tailored to meet your individual care requirements.
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