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Step by Step Cleaning Services logo
S

Step by Step Cleaning Services

Yeovil, Somerset, Somerset

(38)

Get a free quote from this professional

12 min response time

Get a free quote from this professional

‘20 Certificate of Excellence, 2020

About

Domestic and Commercial Cleaning
Holiday Lets
Spring Cleans
One Off Cleans
Hotel Cleaning
Laundry Service

Icon/Elite Pro Created with Sketch. Elite Pro
69 hires on Bark
12 min response time

Reviews (38)

Leave a review
5/5

38 customer reviews

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Verified
26 February 2021

House Cleaning

Sam was great, cheerful and loves animals. Will be using her at more properties. Zoe was fast communicating :)

Verified
24 February 2021

House Cleaning

Sam was great, down to earth, professional and great with my pets too! Zoe is a good communicator and i would not hesitate to recommend this company :)

Verified
5 February 2021

House Cleaning

The two cleaners were hard working, friendly, careful with masks and distancing ( we are shielded but have been vaccined), easy to communicate with and provided an efficient service.

Verified
5 February 2021

House Cleaning

Zoe came to see me talked it through and the cleaner came was very user friendly and did a brilliant job bringing all her own equipment and materials very good value , give them a try you won’t be disappointed

Verified
30 January 2021

House Cleaning

Superb service; I was so pleased with their hard work and attention to detail.
Will definitely be using again and recommending to friends

Verified
28 January 2021

House Cleaning

Needed as back up if present cleaners continue to be unreliable

Verified
2 October 2020

House Cleaning

Absolutely brilliant service, will definitely be recommending them.
Thank you for all your hard work.

Verified
3 September 2020

House Cleaning

Very Simple. PROFESSIONAL. Recommend to others if they want a Professional Job done.

Verified
14 August 2020

House Cleaning

Very nice people to work with. Such a weight off my shoulders having someone to do the jobs I hate

Verified
27 June 2020

House Cleaning

Quick response, very happy with the service.

Verified
27 June 2020

House Cleaning

Step by step cleaning were fantastic. I got a prompt response and was booked in for a cleaning service the next morning. The cleaner, Jovita, was polite and had a very sunny disposition. She did a thorough job and left the house sparkling. Thanks! More...

Verified
22 March 2019

House Cleaning

They have been very helpful to date and the cleaner they’ve allocated me is thorough and lovely.

Verified
17 October 2018

House Cleaning

I was contacted very quickly by them following my enquiry. Zoe explained their services thoroughly and talked me through the process and who would be assigned to me. I was visited before the start date to go through what I needed and to meet my cleaner. I have now been using their service for a few weeks and have been really pleased with the work carried out and the professionalism of the company. More...

Verified
23 September 2018

House Cleaning

Very helpful and done a great job. Would highly recommend them

Verified
10 September 2018

House Cleaning

Excellent communication and very happy with the service being provided. Thank you Bark & Step by Step

Verified
27 July 2018

House Cleaning

Excellent response, superb service. Very impressed with the service offered and being delivered. Thank you

25 June 2018

Hard working, reliable cheerful staff!

Verified
21 June 2018

House Cleaning

Reliable, flexible, professional service, highly recommended.

20 June 2018

Excellent hardworking and reliable team.

20 June 2018

Step by Step undertake a monthly clean of our three storey property. They readily flex their scheduling to match with ours and when we return to the property it is apparent from the moment we walk in the front door that they have been. They are thorough and over the last three years have proved entirely reliable. A pleasure to work with. More...

20 June 2018

Excellent service and work. Always reliable. Always respond to specific requests. Have never let me down over many years

20 June 2018

I have used Step by Step Cleaning Services for a number of years and have always felt that they do a first class service. Apart from the basic cleaning they also find new areas to clean each week so that the house remains well cleaned and tidy for a busy family life.

20 June 2018

This is a very efficient service and I’m thrilled to have found them. My cleaner, Lyndsey, is excellent

20 June 2018

This is a very efficient service and our cleaner, Lyndsey, is excellent. I’m very pleased to have found them!

20 June 2018

I have been using Step by Step for over a year now, the Team are great, never any issues with doing an extra job, never an issue to cancel a week whilst away, fabulous reliable ladies who get ‘stuck in’!

20 June 2018

Great communication. Fantastic efficient service and very reasonably priced. Would highly recommend.

20 June 2018

Great service. I can't recommend Step by Step Cleaning Services highly enough!

20 June 2018

Excellent services and very responsive. Highly recommended.

Step by Step Cleaning Services
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Step by Step Cleaning Services

Reply from Step by Step Cleaning Services

Thank you Sam and thank you for your continued custom.

20 June 2018

I have used Step by Step for nearly a year now and they offer an absolutely fantastic cleaning service that is second to none. I would highly recommend them.

Step by Step Cleaning Services
S
Step by Step Cleaning Services

Reply from Step by Step Cleaning Services

It's been a pleasure working with you Dan and I look forward to continuing to do so.

Verified
8 June 2018

House Cleaning

Excellent service, prompt, professional and friendly

Verified
6 June 2018

House Cleaning

Zoe called me, then came round to see exactly what I needed and was lovely in every way. Very understanding and I have no doubt will provide an excellent service. Her rates are very reasonable as well. More...

Step by Step Cleaning Services
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Step by Step Cleaning Services

Reply from Step by Step Cleaning Services

Thank you for taking the time to post a review, and what a lovely one it is too!

Verified
20 March 2018

House Cleaning

I have only had them once so far due to the snow but they did a good cleaning job and were also very nice to deal with. Thank you for posting my bark.

Step by Step Cleaning Services
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Step by Step Cleaning Services

Reply from Step by Step Cleaning Services

Thank you Maria, you've had quite a few more visits now, thank you for continued custom.

Verified
27 January 2018

House Cleaning

I found this company very professional. I was very impressed with their speedy response to my enquiry.

Step by Step Cleaning Services
S
Step by Step Cleaning Services

Reply from Step by Step Cleaning Services

Thank you for your review Joanna.

Verified
29 November 2017

House Cleaning

First class service and very helpful friendly staff. We both work, so having this done makes life so much easier.

Step by Step Cleaning Services
S
Step by Step Cleaning Services

Reply from Step by Step Cleaning Services

I'm glad you are happy with the service that we provide, thank you for a great review.

Verified
9 January 2017

House Cleaning

Cleaners work quickly and thoroughly

10 September 2016

A well organised company, friendly cleaner who is more than upto the task of managing a chaotic household with three dogs (lots of hair). They all look forward to cleaning day. Trustworthy and efficient who can ask for more. Highly recommended. More...

Reviewed on Yell

15 June 2014

We use Step by Step to clean our holiday rental property near Sherborne. We have consistent feedback from guests on how clean the property is. We trust Zoe to use her initiative when preparing the property to ensure it is left ready for our guests to the highest standard. We would not hesitate to recommend StepbyStep. More...

Reviewed on Yell

10 May 2010

I book apartments as part of my job and sort of "inherited" Step by Step's services from my predecessor. I couldn't be happier! Sergio and his team are friendly, prompt, and most importantly do a great job. Their prices are reasonable and they will do their best to work with your schedule and time constraints. I would highly recommend them to anyone. More...

Reviewed on Yelp

Q&As

We have been trading for 11 years providing a professional service.

We can provide our own cleaning products and equipment.

Satisfaction from the finished result and making customers happy.

Providing customers with an excellent service whilst helping take the stress out of housework.

We are a friendly and professional team. We clean to the highest of standards.

All cleaners are equipped with the correct PPE in order to keep themselves and clients safe.

Services

General clean throughout on a regular basis. Four domestic houses that are generally kept on top of.

Offices, Communal areas, Medical Centres, Hotels, Retail premises, Factories.

A complete clean through on changeover days, to include making beds and preparing for holiday guests.

Deep clean throughout a property ready for new tenants. This service enables clients to get their deposit back from letting agents/landlords.