Solihull Carpets
(14)
(14)
14 customer reviews
Sarah Pym
I would highly recommend Solihull Carpets. The staff, from the lovely ladies in the shop to the measuring and fitting team are excellent, and nothing is too much trouble.
Wes and his team have done a fabulous job with our kitchen flooring and it looks amazing, so much so we are now looking to get our stairs and landing carpet replaced with them.
Sarah and Adrian Pym
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Mrs Baldwin
I would like to recommend Solihull carpets and flooring to anyone who is looking to have their home transformed ! All the staff are amazing the girls in the shop are so helpful and patient.
The choices available are endless and suitable for a range of budgets and the value for money is brilliant for really great quality products. I had 4 large areas fitted today the 3 skilled fitters were so professional and polite nothing was too much trouble they lifted my furniture very carefully and took care with my newly decorated rooms. They also arranged to have 15 of my doors cut down to allow for the thick underlay and carpet I am very fussy about tradesmen in my home so I would highly recommend the whole team at Solihull Carpets to help you transform your home too!! You will be delighted!!
Christine Baldwin
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Nicky Turner
After looking around the big chain stores, I went to Solihull Carpets. From the minute I stepped into the store I received friendly, helpful, professional advice but not in the least bit pushy. The bedroom which was fitted 2 weeks later by a punctual, polite and professional fitter. I was so impressed I went back to order a living room carpet and received the same level of service. I can highly recommend Solihull carpets, a great local independent business. More...
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NS
This was our 2nd order with Solihull carpets. Friendly informative staff, slight mix up in communication re confirmation of order so it was fitted a few weeks later than expected.
That said it wasn’t an issue for us.
Lovely staff in store, lovely fitters. They did a fantastic job fitting and were very tidy.
Live the new carpet, great value for money. Highly recommend.
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Sean
The service was friendly and for the most part informative, there was a defect in out current floor that the team helped resolved however there was some confusion on the total additional costs incurred by these works which caused distress and confusion, I would advise that each communication discussing costs are reviewed in detail.
The above problem aside the actually fitting of the floor was excellent the gentleman who completed the installation was informative and professional and left the work looking amazing. There were some issues discovered two days later (I have been informed this is normal) and the fitter came out straight way and resolved the issues promptly and effectively at no cost or concern to myself.
Despite the issues over cost (the only reason this is not a 5 star), I would recommend using them to anybody and will likely use them again for future works.
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non sibi sed omnibus
I'm SO glad I went to Solihull Carpets! Warm and friendly service. Gorgeous carpet and expertly fitted. Perfect from start to finish.
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Trevor
First class service from start to finish, would definitely recommend and use them again
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Suzie Solomon
The young man who spoke to us in the shop was very polite and knowledgeable and we were able to make a decision on product and colour from the inital visit. All of the fitters were polite, tidy, speedy, professional and explained what they were doing at each stage. Would definitely recommend and will have them back soon to do more work. Very pleased with the results. The fitters were a credit to Solihull Carpets 👍 More...
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George James Davis
So happy with my carpets and my flooring. Best value I could find as well.
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Caroline
I have had a great experience with Solihull Carpets. I had no previous experience of purchasing carpets and had no idea what the options were or what was involved but Solihull Carpets answered all my queries without me feeling silly for asking. As it was lockdown, we chose our carpet without actually visiting the showroom, but we were very pleased with our choice which was based on the recommendation of Solihull Carpets. The first fitting was within 3 weeks and the carpet fitters were very polite and friendly and did a superb job. I kept on decorating rooms after that and had a carpet fitted pretty much every 3 weeks and have now had 5 carpets fitted and they all look and feel great. I was particularly pleased with how responsive Solihull Carpets were whenever I contacted them by email or phone. They have measured up for another room and for the stairs and landing and then after that I’ll get them to measure up for a few rooms downstairs which need decorating. Their prices were very competitive. More...
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Gareth Roberts-Davies
Solihull Carpets completely renewed the flooring of two properties used by church employees. Their quote was competitive, they kept to appointments which is very much appreciated, many trades have struggled with this during the Covid pandemic. And their work is first class. Will use again. More...
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Sophia Johnson
I would definitely recommend this shop and wouldn't hesitate to use them again . Dean came out to see my elderly parents and they were both very impressed with the service that was provided to them. The guys who fitted the carpets were also lovely and did an excellent job. Keep up the good work Solihull Carpets. More...
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customer
Can't recommend them highly enough. Friendly service, quality products, and nice to be able to deal with a local, independent business.
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Giorgiana Maria
We had a really positive experience with Solihull Carpets, lovely staff and good prices. We will use them again in the future.
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