About
Slough Care in Home Ltd is an independent privately owned operation providing domiciliary care to individuals in the community.
Slough Care in Home Ltd employs a team of highly skilled, committed and caring people from a multitude of countries, backgrounds and ethnicity to provide a high quality & personalised service to vulnerable people in their own homes.
Slough Care in Home Ltd is committed to promoting equality, diversity and human rights while delivering our services: dedicated to achieving a working environment that provides equality of opportunity and freedom from discrimination on grounds of race, religion, sex, class, disability or special needs.
Slough Care in Home Ltd and is registered and regulated by the Care Quality Commission and aims to become an active member of the United Kingdom Home Care Association (UKHCA). Slough Care in Home Ltd was incorporated with Companies House on 9th March 2021.
Values & Principles:
Focus on clients and service users:
Provide personal care and support in ways which have positive outcomes for clients and service users, promoting their active participation.
Ensure we are fit for purpose.
Examine our operations, policies and procedures constantly to ensure that we are successfully achieving our stated aims and purposes. We welcome feedback from clients, service users, family, friends and representatives and staff.
To work for the comprehensive welfare of our clients and service users.
Provide for each client or service user a person centred and outcome focused care and support plan that contributes to their overall personal, and healthcare, needs, desires and preferences.
We will co-operate with other services and professionals to help maximise each client or service user’s independence; to ensure, as fully as possible, the client or services user’s maximum participation in the community.
To meet assessed needs.
Before we provide services, we will ensure that a potential client or service user’s needs and preferences are thoroughly assessed. We will ensure that the care and support we provide meets the outcome focused assessed needs of each client or service user.
Re assess needs as frequently as necessary, and that the care and support provided has the flexibility to respond to the changing needs or requirements of the individual.
To provide a high-quality service.
We are totally committed to providing a high-quality service provision, with continuous examinations for where we can make improvements to the standard of care and support, we offer.
To employ a quality workforce.
Standards for all our staff, including management, are based on the National Occupational Standards and Skills for Care.
Aims & objectives:
Our service aims and objectives are best understood as follows: -
Person Centred & Outcome Focused Services
Slough Care in Home Ltd will: -
Plan each service according to the needs and preferences of the person receiving the service, so that each can be truly said to be person-centred
Provide individuals with sufficient information to enable them to make informed choices
Agree with the person using the service the desired outcomes for the service and ensure that they can reasonably expect that those outcomes will be achieved
Put people in control of their services by including them in decisions about their service, including when it is delivered and by whom
Make sure that the people who use our services know what to expect; this will include knowing who will deliver their service and when.
Provide information and communicate with people that use our services in a manner that they can understand.
Respect the right of people that use our services to live the life of their choosing regardless of age, sex, gender identity, marital status or civil partnership, religion or belief, race, sexuality, or disability.
Acknowledge the vital role of family carers and others in the lives of the people that use our services and support and work with these people as partners in the planning and delivery of services.
Actively seek and value the contribution made by informal carers’, families, representatives, and advocates in individual support planning
Ensure people that pay towards the cost of their service have a clear set of written terms and conditions laying out their obligations.
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