Beckenham
We provide home care and supported living to people with physical and mental health needs.
Our are of service includes; Anerley Beckenham, Crystal Palace, Croydon, Penge, Sutton,West Wickham and surrounding areas.
2 customer reviews
Camilla
We currently use them twice a week to help dad with cooking and tidying up. They are very friendly and always leaves the house very clean.
Jane
Needed someone who could run errands for my parents, they were very polite on the phone and my parents were also pleased with their service.
What do you love most about your job?
I love that I get meet and support different people from all walks of life through a holistic and compassionate approach.
What inspired you to start your own business?
My Grandma, who is 96 is currently blind and in the last stages of Alzheimer’s. The care that she received was so amazing, watching her career fully connected to my Nan, promoted me to do the same for other people. Even though I have been a career for over 15 years, my mindset changed drastically when my Nan fell ill and needed around the clock care. I believed starting my own company would not only give me the opportunity to give continuous care and support but also make informed and important decisions I would have been able to if I was working for someone.
Why should our clients choose you?
Because at Serenity, we do not just provide care and support, we provide compassion and peace of mind. With years of experience and passionate carers, we aim to put all our clients at the centre of the care package. Also with our holistic approach means all clients are views as a whole and not just as sick or old person.
Can you provide your services online or remotely? If so, please add details.
Our service are mainly in person, getting to know our clients is our top most priority and that can not be achieved online.
What changes have you made to keep your customers safe from Covid-19?
All carers are FULLY VACCINATED and work with Personal Protection Equipments to keep themselves and all our clients and members of their household safe and secured
Support Work
• Support activities include supporting an individual to take their medication or providing them with emotional support.
• Providing a home care service that supports service users with their shopping, or support them to access services and facilities in the community.
• Supporting service users with their finances for example paying bills, paying for purchases, etc.
Domestic Social Care Support
• Assisting with domestic duties
• Supporting service users to keep their home clean, because they are unable to do it anymore.
• Putting the laundry in the washing machine, tidying the bathroom after a shower, room management etc.