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Serene Homecare Services

Greater London

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About

Serene provides you with exceptional carers who join Serene promising to take care of you and your loved ones with the upmost respect, dignity and compassion.
Serene is all about providing quality care and support tailored to each client's unique needs.

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2 day response time

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Reviews (3)

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5/5

3 customer reviews

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27 November 2023

My carers have become like family to me. They are patient, kind and always make sure I am well taken care of. They help me four times a week and it’s such a blessing to have them in my life. If you’re looking for a care agency that treats you like a valued individual, look no further Serene are the best. More...

27 November 2023

I've been receiving care from this agency for a few months now and I couldn't be happier with their services. They are friendly, professional, and genuinely caring. They really take the time to understand my needs and provide the support I require. It's such a relief to have their assistance and it has greatly improved my quality of life. I highly recommend this care agency to anyone in need of reliable and compassionate care. More...

27 November 2023

I cannot recommend this care agency enough! The carers are incredibly compassionate and truly go above and beyond to make sure my needs are met. They are always punctual, attentive, and treat me with the utmost respect. It's such a relief to have such a reliable and caring team taking care of me. I feel safe and well-cared for in their hands. Thank you! More...

Q&As

The opportunity to make a positive impact in a persons life!

1. Our team of amazing and passionate carers are trained and experienced in caring for all your care needs!
2. We are committed to taking care of you and your loved ones so we promise to provide care without compromise!
3. We know family is important to you so your family is important to us!
4. A dedicated office team ensures continuity of quality care by ensuring we recruit the best carers and we take care of our carers who take care of you!

To priotise the safety and wellbeing of our community, we have put precautions in place various measures including correct PPE provided for our carers and additional training so our carers follow our Covid-19 policies.

Services

When the everyday activities become challenging to manage on our own, the support of our family and loved ones becomes invaluable. At Serene Home Care Services, we understand this need for support, which is why we provide the assistance required to carry on with dignity, delivering the same love and care that a family member would provide. Our commitment to compassionate care extends beyond regular hours through our on-call service.

We understand that these moments in someones life are incredibly precious, and ensuring the comfort and well-being of your loved one is of utmost importance. While most individuals prefer to remain at home during this stage, the emotional challenges, fears, and practicalities of providing care can be overwhelming and stressful.

With this understanding, we have established a dedicated palliative support service that extends not only to our clients but also to their loved ones.

Transitional care helps patients transition from hospital to home, with a focus on medication management and follow-up care. Our expert team liaise with the multidisciplinary staff to ensure they provide the best care possible you you or your loved one can recover quick. With excellent monitoring processes put in place, our transitional care service is the best for you or your family.

At Serene Home Care, we truly believe that with the right care, there really is no better place than living at home. Our goal is to facilitate our clients to remain in their own homes with dignity, confidence and control over their own lives.

Serene Home Care specialised Live-in Care service provides 24-hour reassuring support in the comfort of your own home.

You or your loved one will always feel safe knowing that there is someone you can rely on.

Our Reablement Service includes:
Support to return home through comprehensive assessment.
Flexible care plan to suit your pace of recovery.
Tailored support to aid your recovery.
Home preparation, including equipment checks.
Leading on creating effecting liaison with NHS Bodies & Local Authorities.
Keeping family members and key contacts updated where required.
Serene Home Care additional specialist options as required (e.g. Dementia/End of Life).

With our overnight care service, caregivers will arrive in the evening to assist with bedtime routines and remain available throughout the night to promptly address any client needs. Rest easy knowing that our caregivers are there to provide peace of mind and support during the night-time hours.

Companionship and socializing.
Preparing meals and support with eating.
Shopping, collecting pensions medications and similar chores.
Washing, bathing, dressing and undressing.
Supporting and promoting continence care.
Light household cleaning.
Assisting with washing, ironing, laundry and linen.
Going on outings and assisting with community-based activities.