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Scanlans

Manchester

(39)
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Reviews (39)

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5/5

39 customer reviews

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6 November 2019

Great speedy service, we had an issue with trees encroaching onto our property which was nothing to do directly with them and they replied quickly to our emails and whole thing resolved quickly. Many thanks the Siobhan directly

Reviewed on Google Maps

14 September 2019

Have seen several posts regarding our property manager, Ashley Williams - Scanlans. And endorse the comments made. I think we have at last found a management member who is taking issues at the Deck community seriously and is addressing a number of long standard issues with positive actions. I only met Ashley for the first time at the most recent AGM, I thought he handled a number of difficult questions from the attendees very precisely and professionally, given limited time to respond. More...

Reviewed on Google Maps

14 September 2019

I have no hesitation whatsoever in recommending Scanlans. We too are extremely fortunate to have Ash Williams as our property manager. He is highly responsive with an eye to detail and proactive to the point that he has a solution to an issue before it is raised. Ash goes the extra mile being very diligent and I cannot recommend him and the service we receive from Scanlans highly enough. More...

Reviewed on Google Maps

21 July 2019

I was a director of a management company in for a small estate in Hulme Manchester,. Scanlans were the managing agent and Alex Normand managed our site. She provided an excellent service and was very much on top of things and was able to provide good advice and guidance to the directors. More...

Reviewed on Google Maps

21 June 2019

I was a volunteer director of a residential management company based in Chester, Alex Normand of Scanlans managed our site for several years and the service we received was excellent. The budgeting was clear and precise. Guidance and assistance in regards to meeting our management requirements was superb, our fund was managed well and spent wisely - after several years the estate looked great and we had plenty in our reserves where as other estates near by (which weren't managed as well by management company or whose volunteer directors were allowed to run wild with their spending) looked terrible in comparison. We managed to maintain service charges at a set price for over 5 years including through the back of the credit crunch and periods of higher utility costs which was pretty much unheard of. More...

Reviewed on Google Maps

21 May 2019

Alex Normand has been my assigned property manager for several years and my experience has been very positive. She is knowledgeable, courteous and deals with issues promptly.

Reviewed on Google Maps

21 May 2019

All my dealings with Scanlans (since they took over the management of the Whitings) and in particularJudith, have all been dealt with in a timely, efficient, professional and friendly manor. They are far superior to our previous management company. More...

Reviewed on Google Maps

14 May 2019

Ashley has achieved quite a lot in the short time he has been working with The Deck in Runcorn. I look forward to seeing what else can be achieved in the coming months/years.

Reviewed on Google Maps

14 May 2019

I’m really impressed with our new property manager, Ashley Williams. Since he took over he has very quickly demonstrated that he can plan future improvements and resolve current issues in a timely and efficient manner. A true enabler.

Reviewed on Google Maps

14 May 2019

Have seen a number of posts regarding our new Property Manger Ashley Williams – Scanlans.And endorse the comments made. Think we have at last found a Management member who is taking issues at the Deck Community seriously and is addressing a number of long standing issues with positive actions. I only met for the first time with Ashley at our recent AGM but thought he handled a number of difficult questions from the attendees very precisely and professionally given limit a time to respond. More...

Reviewed on Google Maps

14 May 2019

Ashley Williams is a superb property manager. He is attentive and always answers queries quickly. He is smart, proactive, polite and courteous. We are very lucky to have him.I would give him a job in my company in a heartbeat. More...

Reviewed on Google Maps

14 May 2019

Ashley is doing a fantastic job for us here at The Deck in Runcorn. He is always polite and considerate, answers e-mails promptly, and keeps us all informed and up-to-date on everything appertaining to our homes here on The Deck. If I were his employer, I would be proud to have him on my team. More...

Reviewed on Google Maps

29 March 2019

Since Anna has taken over the management of Hunts Cross Village under Scanlans there has been a vast improvement. The whole place looks better no litter the car parks are well kept. I actually feel that Scanlans care about enforcing rules etc to make residents considerate of each other and make it a more pleasant place to live. When I have spoken with Anna she is always very positive and professional and she is an asset to your company. More...

Reviewed on Google Maps

21 February 2019

I have experience of three property management companies. The first, did care but only when it suited them, the second didn’t care and didn’t seem to know what they were doing, the third set the standard. That third company is Scanlans and based on nearly five years working with them as a director and receiving their services as a resident, I am very happy with their service.I live a busy life, thus it’s a relief to have Scanlans ensuring myself and other residents are safe, and that my property is safe. Their expertise and assistance is always available and I’ve been impressed by their competency during difficult periods that come with block apartments and shared grounds. In particular, Faatima Kawri is the property manager for where I live and took on my residential block during a very difficult period with various challenges to do deal with. Even during the difficult periods she excelled in providing efficient assistance for general matters such as financial queries, neighbour disputes, and general maintenance, etc. which all contribute to my residential block being a nice place to live. More...

Reviewed on Google Maps

29 December 2018

I can't thank Ashley enough for getting the large hedge sorted outside the front window of my property. Ashley worked very hard to correspond with me and make arrangements for contractors to come and assess the situation. Being kept in the loop has been extremely appreciated during the process of appointing a new contractor.The finished work is excellent and we now have a much better view outside our window and light.The contractor has been very considerate and sympathetic towards the conservation area behind the hedge and has not trampled on or cut any of the conservation area trees, bushes or reed area, which helps preserve the local wildlife.Thank you for contracting this work so quickly. I can now look forward to starting work in my front garden now that the hedge looks so wonderful and in keeping with the rest of the residential area. The property now looks lived in rather than abandoned. More...

Reviewed on Google Maps

21 December 2018

Scanlans are doing an excellent job in Managing The Bellway estate in Hunts Cross Speke Liverpool. Anna Knowles is on the ball, enabling excellent communication between clients and contractors and it"s great to talk to someone who regularly goes on site and seeks improvement for residents. Having used various companies on this site in past years Scanlans are head and shoulders above, not only lowering the service charges but installing and improving facilities throughout, from window cleaners to gardeners to security gates and CCT. Well done team keep up the good work. More...

Reviewed on Google Maps

21 October 2018

So happy with Ashley. He has been fabulous in getting things done. Love our trees Ashley. Thanks.

Reviewed on Google Maps

21 September 2018

Alex Normand-Burns has Managed our apartment block for many years now.As an owner, I have found Alex and the Scanlans team to be very professional, reliable and accountable in their duties. Alex's commitment and pro-activeness to the running of our complex is to be commended!If you are looking for a Managing agent for your apartment block, I would recommend Scanlans in Manchester. More...

Reviewed on Google Maps

21 September 2018

Had an issue with the automatic gate (to the car park) making loud noises on opening and closing which kept me awake at night. Property Manager Ashley Williams promptly and completely addressed the issue. Thank you! More...

Reviewed on Google Maps

21 September 2018

The person I deal with at Scanlan's is Siobhan Waldron who is a very knowledgeable young lady. She has visited our apartment blocks several times and walked round the site with me to see what needs doing to both maintain and improve the property. Nothing is too much trouble for her and she keeps in touch whilst work is being carried out.Nothing is too much trouble for her, any information I need she either calls me or sends copies by email, so there is no waiting for things to be done.All in all, Siobhan is a hard working lady and so very helpful. As director of our block, it would be a sad day if she were to leave Scanlans as some people just cannot be replaced. More...

Reviewed on Google Maps

21 September 2018

There was a problem with rubbish on the corner of a block in Liverpool(Rushbury Court,L15).Siobhan Waldron(Property Manager)promptly resolved the matter. She was very professional and quickly responded to my emails. More...

Reviewed on Google Maps

21 September 2018

As a member of the Management committee for Lindisfarne Court in Widnes, Cheshire. I have been meeting and communicating throughout this year with Siobhan Waldron ( in your PMA team) regarding operational matters for the apartments at Lindisfarne and I would like to say what a pleasure it is to be dealing with this young Lady. Her professionalism and willingness to listen and respond is excellent. I look forward to our continued dealings. Best regards......Tony Traynor More...

Reviewed on Google Maps

21 September 2018

I have been discussing concerns through emails about the communal area around my apartment with Siobhan Waldron over the past few months. I have found her replies to me to be prompt, courteous and with the required answers to my questions. She kept me informed of her intentions and had the work done.Siobhan has acted in a professional manner throughout the time and wish to thank her for her help. More...

Reviewed on Google Maps

21 September 2018

Siobhan was very helpful with an issue we had at our building and kept me informed during the whole process.

Reviewed on Google Maps

21 August 2018

Excellent service - Scanlans took over the management of the apartment block where I have a flat in the last year. I have had the pleasure of dealing with James A and Mairead G whilst going through the process of selling my flat. Whilst other elements of the sale have been difficult and stressful, James and Mairead have been dependable and flexible in providing information and advice quickly and professionally. This is a great help and is far better than I was expecting based on the poor experience I had with the previous management company. Great team and well worth a recommendation for all their help! More...

Reviewed on Google Maps

21 August 2018

I have dealt with Scanlans on a number of occassions now as a tenant; they have been able to resolve my issues in a professional and friendly way every time. The Property itself is kept very clean and is clearly well managed. Very good experience so far. More...

Reviewed on Google Maps

21 August 2018

I have a flat in a block managed by Scanlans and can only heap praise on the service that they have offered. I would especially like to mention Ashley Williams who has managed to sort out a long running roof issue which has caused problems in the past. He is very professional in his work and has improved the entire site by his hands on approach. More...

Reviewed on Google Maps

21 August 2018

Scanlans help us manage the Company set up, by the builders of our housing development, which looks after leased areas. I have found them to be very professional, especially Ashley Willams (my contact there). Not everyone likes playing lease fees but I feel that since Scanlans took over as Company Secretary we are now getting better value for money. Thanks Guys! More...

Reviewed on Google Maps

21 August 2018

Fantastic service from Scanlans. After contacting Anthony Kingdon with an urgent problem in my flat, it was sorted within 24 hours and on a Saturday!

Reviewed on Google Maps

21 August 2018

I would like to say a big Thank you to Victoria Thomas from the Manchester branch, We have had issues on the development and she has been exemplary in the way she has dealt with them, Victoria has been in communication constantly and responded to questions and queries, promptly either by email or phone. Victoria has gone out of her way to help. The issues with parking have now died down , they were more to do with CPS Northern not responding but with Victoria's help hopefully we have found a solution.I would like to say thanks again, for all your help, I cant recommend Victoria enough for the way she has dealt with everything. More...

Reviewed on Google Maps

21 August 2018

Chris Jones at the Solihull office has been always been very proactive and helpful.

Reviewed on Google Maps

21 August 2018

I haven't got any experience with repair team and hopefully won't need them ... I had issue with administration duo to update corresponding address. First none was helpfull and not even trying. Property Manager Mr Anthony Kingdon emailed and advised he is dealing with it and within two days all sorted . We are all human and we do make mistakes but important thing is someone get responsibility and apologies. Thank You Mr Anthony Kingdon More...

Reviewed on Google Maps

16 July 2018

well done Anna Knowles. Solved problem with front entrance door so promptly. As always thoroughly professional and rapid response. Many thanks.

Reviewed on Yell

21 August 2017

Always solve any problems we have at Badgers croft, Little Sutton

Reviewed on Google Maps

21 August 2017

Having working with Scanlans for over 5 years, I find the team exceptionally professional and very pro-active. They put the residents best interests first and provide quality advice

Reviewed on Google Maps

21 August 2017

Attentive, polite and solicitous.

Reviewed on Google Maps

21 August 2017

Forty49 have had the pleasure of working with Scanlans property Management for several years now, as a team they are always professional, efficient and business like in all aspects of or dealings with them. We would recommend their services on a professional level at all times. One of the more experienced Property Management companies in the UK. More...

Reviewed on Google Maps

21 August 2017

I have found scanlans to be very helpful and friendly when ever I have rang up with any problems. All staff are very helpful and friendly and have a lot of experience and on a few occasions one of the property managers even went out of there way to assist me with an emergency situation which was out of hours which I was extremely greatful for. Would highly recommend scanlans to manager your property. More...

Reviewed on Google Maps

21 August 2014

Great people, always willing to help, special thanks to Sylwia for her great management.

Reviewed on Google Maps