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Rusko Care Ltd

Bekesbourne

(10)
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‘21 Certificate of Excellence, 2021

About

Rusko Care brings in a wealth of combined care and support experience spanning over 20 years in its management and caregivers. We provide passionate care to meet our clients needs 24 hours 7 days a week. Our service puts the needs of our clients at the center of our service provision.

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2 hires on Bark
14 min response time

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Reviews (10)

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5/5

10 customer reviews

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11 January 2024

The carers are excellent. They have a good vibe

10 January 2024

Friendly, understanding,careing putting the service user first, keeping family informed

6 September 2023

The whole family is so grateful for the brilliant and empathetic support that Rusko Care has delivered for my wife across the last two years and it has enabled her to remain much longer in her home than otherwise would have been the case. I could not have coped without the support that has been received from her dedicated carer and her kindness and deep patience with Janet. Her personal care made such a difference, as did her quick appreciation of what care would work best to match Janet’s mood on any particular day. Whether it was drawing, reading to each other, looking at favourite photos, washing hair, grooming nails or going for a walk – she instinctively knew the appropriate strategy to give my wife the greatest pleasure
It has been so useful to have her external input into how she observed presentation changes across the period of contact. I so appreciated her willingness to increase her hours of attendance across the last few months, commensurate with my wife’s changing and increasing Care needs.
We have now moved into a different chapter in her journey through Dementia, with my wife now in resdential care,and the part your team have played is complete, but I would have no hesitation in unreservedly recommending Rusko Care to anyone who found themselves in the position we were in at the start of 2022. Our sincere thanks to all at Rusko Care.
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17 June 2023

It is a very upsetting and stressful time when you have to accept you can’t cope, and need help in your own home. I couldn’t imagine how I would adapt to strangers finding where everything is and how everything works.

However from the first day, my fears were unfounded, every carer that has been in my home, has been absolutely wonderful. More than I imagined. This is a five star company giving a five star service. I’m extremely grateful. I feel comforted to know that moving forward, as things progress, I will be cared for.

Thank you so much to everyone at Rusko, for making a big difference.
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13 June 2023

My father received care four times a day with Rusko for 10 days before having to go and stay in a nursing home. All of the team were kind, respectful and my father built up a good rapport with staff during this time. On one particular evening we were listening to music and the staff arrived and one of the carers sang for us all. It was lovely and we really appreciated it, he went above and beyond. I was very impressed with the care that Rusko provided. More...

9 November 2022

My mum, Mary was receiving palliative care from your carers. She was attended by several of your colleagues, who were all wonderful, but in the main, Constance and Lue cared for her 4 times a day, on a daily basis. I cannot praise Constance and Lue enough. They were so kind and gentle, considerate and caring, and treated my mum with such compassion.
Despite the sad circumstances, we all looked forward to their visits. My mum enjoyed their company, they made her smile when she was feeling down. She always looked so comfortable and relaxed after she had seen them. They acknowledged her need for independence, whilst thoughtfully considering her capabilities.
My family are very appreciative of everything Constance and Lue did for my mum, indeed for us all. They helped us through a very sad and distressing time. They are exceptional people, ambassadors for carers and an asset to the company, and I would recommend your services without hesitation. Please pass on our thanks and best wishes to Constance and Lue, I know my mum would want them to know how much their kindness meant to her. Thank you.
Kind regards
Laura Cumberland
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25 October 2022

Polite. Friendly, Professional Carers that helped me in my time of need. Maria and her team provided excellent care and I would recommend them to anyone who is in need of care with a smile.

19 May 2021

We would just like to say a HUGE thank you to the care team at Rusko. We can’t recommend them enough, their care was way more than we ever expected. They were not only so caring and kind for our dad they supported us as a family. They truly cared and went above and beyond whatever we expected.

If you have a loved one that needs to be cared for, I promise you, you will not receive better care!

Once again thank you so much x
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14 March 2021

Keith, Maria and their staff provided care for the last few weeks of my Brother in Law Tony's Life. I would give them 110% for the care they provided. They are wonderful people and treated him like a family member. Total professional but with the utmost dignity and compassion. Tony could not have had better care for those last few weeks of his life and we owe them a huge thank you. More...

11 March 2021

The Rusko Team cared for my mother until she lost her fight with cancer and during this time provided her with empathy, support and professional care. They helped to make this time much easier for her and the whole family and we are very grateful. More...

Rusko Care Ltd
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Rusko Care Ltd

Reply from Rusko Care Ltd

Thank you so much Perry for being accessible and making it possible for us to understand your mum's needs and offer the best support we could for her in such a difficult time.

Services

We are a provider for domiciliary care services for people who need personal care in their own homes or care settings. Our services include supported living care for ages from 18 to 65 and over. We offer support to private clients; people who need live in care and or people with a condition of dementia; mental health; eating disorders; learning difficulties or autistic spectrum disorder; Mental Health; people who misuse drugs or alcohol; sensory impairment; physical disabilities