Ruby Care Solutions Ltd
PE1, Peterborough
(3)
PE1, Peterborough
(3)
Ruby Care Solutions Ltd is an independent domiciliary care services organisation which supports vulnerable adults andthe elderly suffering from various difficulties such as learning difficulty, Dementia, eating disorder, and autistic disorder.
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3 customer reviews
Nina Lucking
Home & Domiciliary Care
Employing Ruby Care Solutions to care for my dad was the best decision I have made for a long time. Connie is caring, kind, compassionate knowledgeable and a joy to have around. Completely professional and discreet but also absolutely on the ball in terms of caring for my dad, she also just helped the whole family by her calm and reassuring presence. 100x better than the very well known company we had previously used. I would thoroughly recommend Ruby Care to anyone looking for a high quality, reliable, personal service for their loved one. More...
Jacqueline Burchett
Ruby care have been very good at covering shifts, the staff have polite and well trained and willing to work with our staff teams and service users. they have provided cover last minute and have continued to provide care even when we have had positive cases with the service users, they have understood the needs and continued to send the same staff where possible, so it courses less anxiety's of the service users. More...
Priscilla Bowers
The Ruby Care personnel provide an exceptionally thorough, reassuring and caring service, not only when looking after their client but also for the family's welfare. They have become a welcome addition to the household. Thankyou Ruby Care......you have made such a difference to our lives. More...
What do you love most about your job?
At Ruby Care Solutions, we love that we get to provide excellent care service to those who are in need of it, we love that in a short space of time we have managed to develop a community where anyone needing our services and support feels safe and confident with us and that is what Ruby Care is all about.
What inspired you to start your own business?
Ruby Care Solutions has always been a dream of mine for as long as l can remember, since l was a young adult, l have always been committed to making a difference to the lives of others. l am an experienced, highly motivated, and commercially focused individual with nine years' experience working in the social and healthcare sector. The idea that l could change people's lives through providing excellent care is what inspired me to start my own business.
Why should our clients choose you?
There are several reasons why clients should pick our services. Firstly, we provide specialist multidisciplinary holistic assessment and management of client's needs and risks with comprehensive care planning, key working, and specific interventions suited to individual's needs, diversity and dangers. Secondly, we deliver high standard of care and an absolute satisfaction to all our clients, and finally we ensure the right staff skill mixes are available to client's needs by investing in staff development to provide a progressive and expert workforce.
Can you provide your services online or remotely? If so, please add details.
Unfortunately, we are unable to provide any type of our services via online.
What changes have you made to keep your customers safe from Covid-19?
We have provided staff with the correct, essential PPE equipment to keep themselves and service users safe at all times.
Domiciliary Care
The following services are provided
• Assistance with dressing/undressing - getting up in the morning and preparing for bed at night
• Assistance with bathing, showering, and washing
• Help with skincare, washing hair and cleaning teeth
• Manicuring and foot care but not cutting toenails
• Assistance with bed bathing
• Assistance with toileting and use of incontinence aids
• Assistance with medication and health-related duties (in accordance with the written Care Plan)
• Night sleepover or sitting service and day sitting services
• Assisting with the feeding Social care including
• Companionship, social skills, social interaction
• Reminiscing and mental awareness stimulation
• Letter writing, reading, and managing correspondence
• Escorting to medical and social appointments
• Escorting to educational/employment establishments
• Participation in hobbies
• Walking and travelling
• Assisting with an agreed programme of convalescence/ rehabilitation
• Assisting with budgeting and finances
• General living assistance Domestic care, including:
• The preparation of food, shopping, cooking, washing up and menu planning
• Cleaning and general routine household tasks
❖ Shopping
❖ Laundry (including incontinence laundry)
SPECIALIST TASKS
There are aspects of the service that require staff to have specific experience or training to ensure
they can undertake such tasks.
Tasks requiring specialist training or experience include:
• Catheter care – changing bags, monitoring output and emptying bags
• Assistance with eye or ear drops
• Medication
• Assistance with Ileostomy and Colostomy care
All care staff is required to be assessed as competent before providing the above care duties. Care workers will NOT undertake tasks that require the skills and expertise of clinical professionals.
Such tasks include:
• Toe and nail cutting
• Ear syringing
• Removing or replacing urinary catheters
• Bowel evacuations
• Bladder washouts
• Injections – involving assembling syringes, administering intravenously, controlled drugs
• Filling of oxygen cylinders
• Lifting from the floor unaided or baring the weight of a client
• Tracheotomy care – changing tubes
• Skin prick tests for diabetics
• Any invasive procedures
All tasks carried out by Care Workers will be agreed and set out in writing in the Care Plan/Contract.
WHO THE SERVICE IS AIMED TO MAKE PROVISION FOR:
We provide care and support to individuals with varying needs which may include:
• people aged 18 and over who require personal care
• people with dementia
• people with physical disabilities
• people with sensory loss, including those with dual sensory impairment
• people with mental health problems
