SY11, Oswestry
Role Of Care is a care home business run by Suzie Madikizela, an experienced nurse with 28 years of experience, as well as 8 years as a health care assistant.
She has worked in theatre, general wards, maternity wards, paediatric wards, hospitals and elderly nursing homes, as well as providing complex care for private clients.
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3 customer reviews
Jeanette
My first meeting with Suzie was when she came to look after my partner who's paralysed after a freak accident and needs 24 hour care. She is a breath of fresh air, a wonderful carer, nothing is too much trouble. Her infectious laugh really brightened up our days in our otherwise dark world. I can't speak highly enough of Suzie, she is one in a million. More...
Julie Morris
Suzie is amazing kind caring always goes above & beyond quality of care is 1st class cannot fault
Victoria Cleary
Kind compassionate professional care given at all times to patients and their families.Highly competent would not hesitate to recommend.
What do you love most about your job?
What I love most about my job is the opportunity to make a positive impact on my patients' lives. I take pride in being able to provide compassionate care that is tailored to each individual's needs. As a nurse with over 28 years of experience, I have seen how important it is for patients to receive the attention and support they need in order to get better. I am also very proud of the relationships I've built with my patients and their families over the years. It's incredibly rewarding to know that I have been able to make a difference in their lives.
What inspired you to start your own business?
My passion for helping others and my desire to make a difference in people's lives inspired me to start my own business. As a nurse with over 28 years of experience, I have seen first-hand the positive impact that personalized care can have on a patient's health. I wanted to be able to provide this kind of care to a greater number of people, so I decided to start my own business.
Why should our clients choose you?
My 28 years of experience as a nurse and 8 years as a healthcare assistant provide me with the knowledge and expertise necessary to provide excellent care and service. I understand the importance of personalized care and strive to provide the best possible care for each individual patient. I am also very passionate about my work and take great pride in the relationships I have built with my patients and their families over the years. My commitment to providing quality care and service is why my clients should choose me.
Can you provide your services online or remotely? If so, please add details.
Unfortunately, due to the nature of my services, I am unable to provide them online or remotely.
What changes have you made to keep your customers safe from Covid-19?
To keep my customers safe from Covid-19, I have implemented strict safety protocols, including wearing personal protective equipment, frequent hand washing, and following social distancing guidelines, if and when they should be applied. I also proactively screen my patients for symptoms of Covid-19 and provide them with the information they need to protect themselves and others.
Personal Care
As a nurse, my primary responsibility is to provide quality personal care to clients. This includes helping with activities of daily living such as bathing, dressing, eating, and toileting, as well as providing emotional support, companionship, and education about health-related topics. I also monitoring vital signs.
Administering Medication
I involve assessing the client’s medical needs, selecting the appropriate medication, and administering it according to hospital/doctor’s protocols. I am knowledgeable of potential side effects and able to respond quickly to any changes in the client’s condition. Additionally, I am able to provide education and support to the patient and family members regarding the medications and their effects.
Catheterisation
I am able to assess the client’s medical needs, inserting and removing catheters according to hospital/doctor’s protocols, and monitoring their condition. I am knowledgeable of potential complications and be able to respond quickly to any changes in the client’s condition. Additionally, I am able to provide education and support to the patient and family members regarding the procedure and its effects.
Peg Feeding Administration
I involve assessing the client’s medical needs, providing the appropriate nutrition and medications according to dietician/doctor’s protocols, and monitoring their condition, as well as managing of the peg feed machine. I am knowledgeable of the potential complications and I am able to respond quickly to any changes in the client’s condition. Additionally, I must be able to provide education and support to the client and family members regarding the procedure and its effects.
Wound Dressing and Care Of Wounds
As a nurse, I provide a safe, supportive environment for my clients, while also providing quality care that will help them heal. This includes cleaning the wound and applying dressings, as well as monitoring for signs of infection or other problems. I also provide education my clients about the importance of proper wound care and how to best protect their wound from further injury or infection. With my expertise and care, my clients can heal quickly and safely.
Palliative Care
I aim to provide comfort and support to my clients and their families during the most difficult times. This includes helping them understand their diagnosis and prognosis, engaging in conversations and assessments of their pain and symptom management, providing emotional and spiritual support, as well as advocating for their needs and wishes. My clients can rest assured that I am here to provide the best support possible during their difficult journey.
Management of a Syringe Driver (With Assistance of a District Nurse)
My priority is to provide safe and effective management of a syringe driver, including assessing the client's needs and setting up/programming the device accordingly, monitoring the client's condition. I also provide the client’s family education about its use and benefits, as well as any potential risks or side effects. My ultimate goal is to ensure my clients' safety and the best possible care.
General House Keeping
I provide housekeeping services to ensure a clean and safe environment for my clients. This includes changing linen, tidying up rooms, sanitizing surfaces, and disposing of waste. I also take extra steps to protect the health and safety of my clients, such as monitoring the condition of the facility and ensuring that all equipment is properly maintained and functioning correctly. I strive to maintain an organized and comfortable space for my clients, ensuring their wellbeing and comfort.
Moving and Handling
I provide moving and handling services to ensure my clients' safety, including proper lifting techniques, using appropriate equipment, providing guidance on assistive devices, and helping with correct positioning. I also assess the risks associated with moving and handling and take steps to mitigate them, with the goal of enabling clients to move and handle themselves safely and comfortably.
Learning Difficulties and Autism Support
As a nurse, I specialize in providing care for individuals with learning difficulties and autism. My duties include assessing the needs of my clients, developing individualized care plans, providing therapeutic interventions, and monitoring progress. I also provide education and support to family members to ensure that they have the resources they need to understand and support their loved ones. My ultimate goal is to create an environment that is safe, supportive, and empowering for my clients.