Ridgewater Residential Lettings

Ridgewater have managed and looked after my properties for many years and they have provided an excellent service across the board from prompt responses, attention to detail and clear communication to proving sound advice when needed - and all the staff are really personable too!Matt Baines 15/11/19

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Ridgewater manage my rental properties and their service is excellent, providing a pro-active approach and removing any hassles. Highly recommended to any landlords. More...

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I have rented out my Paignton property on and off for about 8 years using Ridgewater Lettings. Neil and the team there are always good to deal with and it never takes them long to fill the property when it becomes vacant. I have used both their basic and full tenant find services and have been very pleased with them. Living in Plymouth and unable to do viewings on the property myself it has been good to have a reliable and trustworthy agent to do the honours on my behalf. More...

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Ridgewater have managed my portfolio of properties in Torquay and Brixham for the last three years. I have really enjoy the peace of mind of knowing that no matter what problems arise with the properties, day or night, they take the responsibility and worry away from me. They are a lovely group of people to deal with and they are very efficient managing rent collections and dealing with my tenant's concerns. They are very conscientious finding the right tenants to match my properties.I can't recommend them enough,Tony Pocock More...

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I had tried to manage my flat myself but it got very messy when the tenant stopped paying rent! Leah and the team were amazing. They sorted out everything and kept me informed every step of the way. I now have fabulous tenants and a completely stress free renting experience. They are professional and friendly. I highly recommend Ridgewater. They have taken all the stress out of renting property. Thank You! More...

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Ridgewater have provided a great service for me as a landlord over the years, looking after the tenants and property well.

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I have had a full management service from Ridgewaters for my 3 blocks of flats in Torbay since they took over Accommolet in Paignton. I find all the staff incredibly easy to deal with. They are efficient and knowledgeable of the rental business which is what I need. I am able to choose my own contractors or, in my absence, they select suitable workmen on a 24/7 basis. Once a problem arises, all the staff work diligently, together, to resolve that problem without continual reference to me. This includes the onerous job of contacting authorities and national suppliers, particularly electricity suppliers! I am always impressed with the way staff handle viewings and detail of tenant changes. Ridgewater Management is first rate and inclusive of their staff. Rental income is always paid on time and collection of outstanding arrears is noticeably improving. I am always happy to speak further on their behalf. More...

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I have been really pleased with the service I have received from Ridgewater, I receive great communication from friendly efficient staff and they have found me good tenants for my properties. I highly recommend them.

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I use Ridgewater to manage my rental property, and am very pleased with the excellent service they provide.

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I have purchased two maisonettes in October through Ridgewater and was very impressed with the service provided. They were prompt for viewings, gave advice on the properties and also helped resolve issues with solicitors during the sale, nothing was too much trouble. I have now moved my entire rental portfolio over to Ridgewater lettings and have been delighted with the service received, the whole team are very efficient and great to work with. They have so far let three flats for me, two were let within a week (despite not being on the best roads in Torquay) and the other in three weeks. I have had a couple of maintenance issues come up and they have been dealt with very quickly. The fees I pay are very fair and my rents are paid promptly each month. Ridgewater are a truly local agent which is a huge benefit for me having previously dealt with national agents with centralised admin offices in the north. More...

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Straight forward, no nonsense, prompt service throughout the process of selling my Torquay property. Would recommend Ridgewater to anyone looking to let or sell a local property. Thanks Dan

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Back in March of this year, my wife and I, were looking to move down to Devon from Bexhill in East Sussex, and our optimum place became Torquay. We obviously spent a lot of time looking on line to see what was on offer and where.We came down I think three times, stayed locally and viewed six or seven houses whilst we were looking.Back home, we came across a house which Ridgewaters were marketing, and it appeared from brief particulars about the house, it seemed possibly what we were looking for.On approaching their sales director, he gave us an honest appraisal and suggested that time was the essence, and we should come down again to view it.The house appeared to tick all the boxes my wife was interested in, so we came down again to view it. The gentleman met us at the house and showed us around. We spoke about its merits and appeal, and Daniel was very forthright in reply about the property.We went away to have a real think about things, and made our minds up that we needed to see it again.Daniel was there to greet us, and showed us around looking at warts and all, and we spoke at long lengths with him, with a view to putting in an offer.Realizing at the time, it wasn't what I wanted, he didn't become annoyed or loose interest in us, showed us another property, which to me, suited us down to the ground.Over the next couple of weeks, Daniel was on the phone constantly, advising us of how things were going on both houses, and showed real commitment and personal interest in getting us the best deal.In the end we chose the original house, put in an offer for it, and once it had been accepted, Daniel again, never let up his commitment to us, realizing that we were 250 miles from Torquay, and couldn't just come down again on a wiz.So from start to finish, Daniel has been at the forefront of everything, and has gone out of his way, to ensure the smooth transition of moving here was completed.I am aware that even now, ten week's to the day, that we moved in, Daniel has been in touch, simply finding out how things were going. Ok, it wasn't his fault, that the house wasn't quite what we expected, nevertheless, if it wasn't for Daniel, no other agent in town, showed us as much interest and professionalism that he did and does.I can only reiterate what other people have said about Ridgewater. A good company to deal with, irrespective of either buying or renting a house or flat, and not only Daniel but his staff as well, ensure that old fashioned service is still very much alive in 2019.If I had to move again in the area, Ridgewaters would be my first and only choice to do business with. More...

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Dear Ridgewater, my fiancé and I were on holiday in Devon when we popped into your office in St.Marychuch . We saw a property that we really liked the look of. Daniel kindly drove us to see it after which they say is history, we loved it!. He has been just amazing putting us in touch with all the professional people, and more! Daniel has been efficient , willing to help and knowledgeable and gone that extra mile to help us with our new home. Rose felt she was on that tv programme 'Escape to the Country'. Thank you Ridgewater, surperb service.David and Rose More...

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Dan dealt with the sale of our Brixham property and from the first meeting Dan was professional & dedicated to selling our property and went above and beyond. He kept us well informed and also helped us sort out a rental property when we completed on our property until our purchase completed. I would have no hesitation in recommending Ridgewater Sales & lettings for selling or letting a property as we have experienced both & they have been extremely professional. Very satisfied customers More...

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As a portfolio landlord I have worked with Ridgewater for many years and they have never let me down. The team in the office are very friendly, thorough, efficient and reliable. They have always provided me with great tenants, most of whom have been with me for several years. Ridgewater has a great ability to match the right tenants to the right property through their due diligence and experience.Thanks to Daniel, Neil and the team for your recent help in placing great tenants in my new properties. More...

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5* for landlords & tenant Thanks for your help

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Very helpful and professional service, sorted out any issues I had quickly and kept me informed

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Always helpful and put us as tenants first!

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Neil and his team are an absolute pleasure to work with, the office has a great vibe and professionalism. I would highly recommend Ridgewater to any landlord in the area looking to change agent. I'm sure their sales side is also top notch. Go with Neil and his team, you can't go wrong. More...

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Hi Neil and the team, I just wanted to thank you for the excellent service you have provided for us. We've had some shocking experiences with other letting agents in the past but you made the whole process faultless. You're the best out there....Keep up the good work, Christian and Kate More...

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Neil has used me to fix various appliances for the tenants that use Ridgewater over the years, and i've always found everyone in the office brilliant to deal with. if i was to use a letting agency in the future then i would definitely use Ridgewater. More...

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Neil has used me to fix various appliances for the tenants that use Ridgewater over the years, and i've always found everyone in the office brilliant to deal with. if i was to use a letting agency in the future then i would definitely use Ridgewater. More...

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Neil and team are excellent to work with, always friendly and well organized.

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Fantastic customer service. We have recently rented a property through Ridgewater Lettings the whole process went through very smoothly and quickly due to the staff being very efficient. Thank you for all your help we are really happy in our home More...

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Neil has been finding me tenants for several years and never lets me down. Kat is superb at replying to questions promptly, I highly recommend these guys.

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Fantastic company. I would highly recommend Neil and Kat of Skye lettings as they are professional on every level!

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