Kingston upon Thames, Greater London
123 customer reviews
Laura Condon
amazing rooms, very large and full of everything you could need. staff very friendly and helpful. i did feel they needed more bar staff especially for parties. plenty of parking.
Reviewed on Facebook
Henry George Brooks
Great catering for weddings and parties.
Reviewed on Facebook
Melanie MJ Jones
Stunning hotel with very personable and friendly staff. Lovely bar and restaurant. Nice views.
Reviewed on Facebook
Jos Nuijten
First time I had a bath in my room. Beautifully decorated and beautiful surroundings.
Reviewed on Facebook
Marina Gantcheva
Very friendly and helpful staff, spacious rooms, nice view
Reviewed on Facebook
Rachel Staggs
I very rarely write reviews but had to on this occasion. Right from check in the staff were amazing - very friendly and welcoming. The new decor throughout the hotel is stunning and the food in the restaurant was outstanding. We have the venison wellington to share and it was quite possibly one of the best meals I have had. Not to mention the espresso martinis with popcorn on top. Perfect stay - Well done Richmond Hill Hotel. We will be back More...
Reviewed on Facebook
Aamer Maqsood Khan
Lovely and homely hotel. Looks like it’s been renovated. Excellent lunch and staff
Reviewed on Facebook
Alenka Z Oravy
I have enjoyed the stay with my son and husband. I loved Emi's professionalism and attention to detail! His drink presentation, lemon grass and gin super good! Staff in breakfast room is,very friendly and attentive to kids. More...
Reviewed on Facebook
Andy Prior
Checked in after 3p.m & because the room wasn’t ready we were offered a complimentary drink.That say’s it all,then bags delivered to our room while we enjoyed a drink.Excellent.
Reviewed on Facebook
Stuart Allen
Brilliant stay. Food amazing, staff excellent. Looking forward to staying again in June!!
Reviewed on Facebook
Nikki Pate
Lovely hotel...great service and fabulous location ⭐️⭐️⭐️⭐️⭐️
Reviewed on Facebook
Mike Wakeford
Stayed here for two days and one night for a corporate event. Found the service from all people was very good, breakfast was really good, evening meal was exceptional (I had the duck breast) only bit that let it down was the lunch. Lovely location
Reviewed on Facebook
Sunil R.
Richmond is this quaint little town that does not have a lot of hotel options unless you don't mind commuting which I did not want to. This is one of the 2 hotels that has a gym and they both have access to the same gym actually. This is by far the better hotel of the two.Good breakfast which came with the room charge. Friendly employees too and I enjoyed my stay. It is a nice walk down the hill to get to town. One nit...no lotion in the room. We are not allowed to carry it on the plane, would be nice if the hotel gave us some. More...
Reviewed on Yelp
Steph Hayward
Cannot praise the staff and hotel highly enough. We enjoyed a lovely few hours in the beautiful function room for afternoon tea with 20 ladies for my daughter’s baby shower. The service was amazing, and the staff couldn’t do enough for us. Absolutely fantastic, thank you. More...
Reviewed on Facebook
Lawse Ash
Had a nice afternoon tea here this month
Reviewed on Facebook
Nancy Inlow
Great location in Richmond away from touristy things but adjacent to a fabulous huge park with tons of history! Good restaurant. Comfortable rooms.
Reviewed on Google Maps
Lynette Szeto
The receptionists are so welcoming, very friendly. From day one they very accommodating. Feel in love with rooms. Very clean! Would definitely go back.
Reviewed on Google Maps
Tory Ion-Webb
We were at the Richmond Hill Hotel for a wedding reception. The evening was brilliant, plenty of seating for all guests, the food was lovely, drinks were pricey, but to be expected. Good sized dance floor & really decent DJ - although not sure if they were hired otherwise! Would highly recommend for similar evening events. More...
Reviewed on Google Maps
Claire Bluemel
Lovely afternoon tea at Richmond Hill Hotel. Extra champers very reasonable. Attentive staff. Gluten free option very nice, lovely sandwiches and scones. Will definitely be back.
Reviewed on Facebook
Rebecca Madden
Second year of our meeting here and again great team (especially the exceptionally helpful Thomas), food and service. Only gripe for me was the tiniest room ive ever had but got used to it. Thanks again for looking after our group. More...
Reviewed on Facebook
Dilip Xavier
A good and decent place to stay in Richmond... just across the street you can spend your time looking at the Thames...
I have stayed there a couple of times.
..
Rooms are neat and clean ... not quite spacious though... Free WIFI...
Ample parking for your cars (Parking charges apply)...
There's a nice restaurant (Pembrokes) which serves you a simple breakfast and has got a small bar counter...
Staff are also quite courteous and helpful.
More...
Reviewed on Google Maps
Dregan Prince
Stayed for 18 nights and Every single day different staff I came in contact with and all are very helpful and good manner. Day to day breakfast was always hot, rooms was right for comfort and the view from out side looking down to the river was amazing. I'll certainly stay here again for work of pleasure trip. More...
Reviewed on Google Maps
Shankar Rajasekharan
Stayed for a night in Richmond Hill hotel . It is located in the centre of the city and has stunning views outside the hotel.
I got a glimpse of the views which made me very happy.
The hotel is clean and compact , so compact that the bathroom just about fits me .
More...
Reviewed on Google Maps
Jessica D'Onofrio
My husband and I stayed here for one night for a relaxing weekend in London. The hotel is in a wonderful location, next to Richmond park and a gorgeous walk along the river towards the centre of Richmond and the station. The hotel staff was friendly and our room was light, modern and very comfortable (my husband particularly enjoyed having Sky Sports). There was a good amount of choice for breakfast and we used the leisure facilities too. The hotel is easy to get to and has convenient and reasonably priced overnight parking. We got a good price for the room too so it was very good value for money. More...
Reviewed on Google Maps
Lucie Fillery
Stayed in the hill collection suite for our anniversary! Room was amazing, food was also great! All in all a great stay. Would definitely recommend!
Reviewed on Facebook
Paul Bozzy Morris
Absolutely fantastic ! Had such a lovely experience . The food was amazing , the staff were brilliant and what a great hotel !
Reviewed on Facebook
Conor Leahy
Great stay for 1 night for the wife’s birthday night away. Room was very spacious and clean. Really nice personal touch was a handwritten birthday card to my wife from the general manager along with a Richmond photography book wrapped in a little bow as a gift for her. Dinner in the restaurant was fantastic. Best lamb she had ever had according to the Mrs. Great stay. Highly recommend � More...
Reviewed on Facebook
Brigid Ballesty
Wonderful afternoon tea . Perfect service . Thank you �
Reviewed on Facebook
Vickye Cameron
I got married here on 26th August 2017 and i would not change one thing. Was everything perfect without some nagging and guidance, no . . however they took this amazingly and understood it was because it was my special day and i just wanted it to be perfect. My bridal suite was a brilliant size, 6 of us got ready in there with loads of space and the day itself was amazing! Pedro in particular did anything and everything i demanded and wanted and was there the whole way through to check i was happy. The food was delicious and for Richmond, drinks reasonably priced. I would recommend this venue to anyone who asked! More...
Reviewed on Facebook
PL Low
Beautiful hotel. Few minutes walk to Richmond Park and Terrace Gardens. Breakfast was good but was too busy. There was not enough staff to clear the tables and serve the guests.
Reviewed on Google Maps
Azizur Rahman
Beautifully presented and scrumptious recipes...well worth the prices.
Reviewed on Facebook
Kaz Grainger
Very lovely friendly place I would tell every to book there x
Reviewed on Facebook
Milton Montaque
I've been to the Richmond Hill Hotel quite a few times, and since the remodeling the hotel is great. The rooms look and feel more modern and the staff is helpful. If I had to find something to complain about it would be the food. Every other meal besides breakfast is inconsistent. Breakfast is the only meal that is consistently good. But that is a minor complaint as there are plenty of other locations to eat at in the area. More...
Reviewed on Google Maps
Lesley Mowlabocus
Very large hotel with conference facilities weddings etc . Rooms were clean and comfortable and staff very helpful. Comfy beds great breakfast. Very close to river and parkland for nice walks. Restaurant very good too. More...
Reviewed on Google Maps
Phil Swaby
Great staff.make you feel very welcome..very attentive..
Reviewed on Facebook
Paul Cooper
In an ideal location to explore Richmond and to attend events at Twickenham Stadium. The hotel was clean, the room was comfortable, the food was good and the staff were friendly.
Reviewed on Facebook
Carolyne Lindsay
Stayed for one night and the room was lovely, had tea and coffee making facilities and a fridge and safe, the pull out bathroom was great and a wonderful shower. Very disappointed with the “Spa”. Staff seemed disinterested, pool full of kids and hot tub not working. The hotel staff were lovely and food delicious More...
Reviewed on Facebook
Walter Tyrer-Charles
I went to this hotel for a Work Function and stayed over for the night. Staff were very friendly and helpful. The room was very up to date, clean and very comfortable. If I'm ever going to this area again I will look at booking. More...
Reviewed on Google Maps
Anjum Iqbal
Excellent, quaint hotel in Richmond's countryside. Beautiful location. The staff were very friendly and helpful. I thoroughly recommend this hotel.
Reviewed on Facebook
Jacquie Gee
I came to Richmond Hill for a wedding and parked in the car park, there was a broken light box that gave my car a puncture, the worst bit was speaking to the duty manager who was really abrupt and started laughing totally unhelpful will not be going there again.
Reviewed on Facebook
Sara Burford
Lovely hotel very welcoming with a homely feel. Staff are amazing and food was excellent too. Looking forward to getting married here in Dec 18 �
Reviewed on Facebook
Peter Nawrat
We stayed here for one night. We upgraded to the Georgian Deluxe Double room, which was worth doing. Massive room, huge very comfortable bed. Powerful shower and deep bath. Little short on the toiletries though. Towels big and soft. The evening meal of the Two-course Chef's Market menu dinner was excellent value for money. The staff were wonderfully attentive. The wine list was limited, but excellent choice of price and range of wine. The Full English breakfast the next morning was extensive. Everything you would hope to find. This was our second visit and would certainly stop here again. More...
Reviewed on Facebook
Hannah Jones
Wonderful location, with great views over Richmond Park from just outside. Really lovely hotel, recently redecorated so very plush and well finished. Food was tasty though not exceptional. Staff were fairly haphazard, not slick at all, kept having to direct them to people and asking for plates not received. Information regarding the event I attended were not passed along so mistakes were made and staff at reception had no idea about the detail of parking arrangements made by those hosting and various other things. All seemed hard work to for the staff to do what we would consider regular requests by guests at a high quality hotel. More...
Reviewed on Google Maps
Nicky Ferguson
We stayed here for one night as a 30th wedding anniversary present room very large and luxurious free coffee and tea making facilities and safe. Room very well equipped with kettle iron etc. Large bath in room plus a walk in shower. Bed was so comfy. We used the spa facilities which were in a separate part of the hotel grounds. Free car parking where reception would validate your ticket for you upon check out. We had afternoon tea which was amazing and as it was a special occasion we were given free champagne and a cake on a specially designed plate a nice touch. Very close to the centre of Richmond and the station to get to central London just a short walk down the hill and set among stunning views. More...
Reviewed on Facebook
Preeti Jain
The hotel is a classic example of the British Beauty. I absolutely loved the calm and serene ambience with elegant decor. Rooms are nice, beds are cozy and the staff is so amicable and friendly,
Reviewed on Facebook
Tatiana Gavrisheva
Lovely hotel, we stayed with a wedding party. The weather was lovely all weekend that made our stay very pleasant.
The hotel located within a few metres from entrance to the Richmond park.
My husband took opportunity to do his Saturday morning park run. Opposite the hotel is a lovely terrace with a beautiful view over Thames. It is great for a stroll along the river or along the main road too.
Hotel was pleasant and clean. Service and reception were good.
I would say the hotel is overpriced and the rooms look much older than they shown on the pictures on their website.
We ate in the hotel in the evening and at the wedding, food was good. Breakfast was generous too with options of cooked breakfast, fruits, toasts etc.
More...
Reviewed on Google Maps
Ayako Hirano
Beautiful location! The front desk was fine, however housekeeping was just okay. It was obvious they did not vacuum each day and did not take away dirty glasses. The restaurant staff was very accommodating and courteous. My daughter and I had high tea which was okay. The sandwiches were not that tasty but everything else was decent. I'd stay there again because of the location. For Americans traveling there, the rooms are very tiny for what you pay so you'll need to adjust your expectations a bit More...
Reviewed on Facebook
Amanda Mary
Great location, good food, and friendly staff - but hard to navigate and a tad overpriced. Rooms could use some updating (no screens in windows, stained carpets, TV and outlets worked intermittently). Great views of Richmond Park and the Thames river. More...
Reviewed on Facebook
Anne Peckham
We spent an excellent afternoon having a cream tea on the terrace. It was wonderful and good value.
Reviewed on Facebook
Katie Houston
The room was small but really comfortable - positioned in an ideal location to walk around Richmond Park and along the river. We had an incredible meal that was included in the price and the service was first class. The pool and the hydrotherapy pool was brilliant but book in advance for treatments as i was not able to get a treatment. The breakfast buffet was also first rate and included in the price. Amazing I will definitely be staying again. More...
Reviewed on Google Maps