Professional Inventories Ltd
Cheam, Greater London
(12)
Cheam, Greater London
(12)
12 customer reviews
Kate Ouzman
I have found working with Professional Inventories to be a very rewarding experience. Since starting with the company, I have been given the support and guidance I needed to allow me to complete my training successfully. I feel very lucky to be working for a company who holds the care of both its clients and workforce so highly. As a working mum I am empowered to achieve a great work/life balance and my managers are very supportive of this. My pay is fair, competitive and always received on time, and I even received an unexpected training bonus which was a great reward at the end of my training period and further reflects the care and time Professional inventories puts into its clerks! More...
Reviewed on Google Maps
Demetris Economou
Hello! I just wanted to add a few comments about the company. I have been working with Professional Inventories as an Inventory Clerk for over 4 years now. From Day 1 and during this time, I found everybody at Head Office very co-operative, responsive, totally professional and honest. The systems in place are first-class, easy to use and constantly improving. Being paid at the end of each month unfailingly makes Professional Inventories stand out not just in this industry, but anywhere. Well done and a big thank you to Paul and all his staff! More...
Reviewed on Google Maps
muhib mughal
I am very delighted to have started working with professional inventories, the director Paul is amazing and very helpful. This company has provided me with training and equipment that’s worth around £5,000 . The training included paid travel to and from training and included lunch. The software is truly remarkable and great for learning. The manager Tomas is very very helpful and always a phone call away if I have any issues. The company its self is very down to earth. I am astonished about the amount of help this company provides to both their clients and employees. I highly recommend them. More...
Reviewed on Google Maps
Thomas Hobbs
Reviewed on Google Maps
veda karvir
Highly professional company. The clerk arrived timely and the inspection was through and detailed. There was a quick turnaround and the staff was friendly.
Reviewed on Google Maps
Piotrek Kwiatkowski
Absolutely unreasonable and unprofessional behaviour from this company throughout the check-out inventory process, which has then cost me a completely unnecessary and stressful dispute with the rental agency. It feels like the way the check-out inventory reports are drafted, it's all about making as many unfounded claims as possible to make sure that the landlord receives compensation. I've raised a complaint almost a year ago which is still being ignored despite multiple follow-ups. The complaint was raised because the check-out report was never sent to the tenants for review of accuracy and comments, only to the agency. The report contained plenty of inaccuracies, incorrect statements, included photos of a different standard than the one applied during the check-in (photos at the check-out are taken from a different angle than during the check-in, often aimed at capturing close-ups of areas which were not captured the same way during the check-in, making it impossible to compare the state of each of these items at the check-out vs. their original condition from the check-in). In one of the extreme and ridiculous examples, the check-out report included close-up photos of the small hinges of a dishwasher, which the report claimed that had some limescale on them, while there was no photo like that in the check-in report. The check-in clerk assured us that at the check-out we need to make sure that all the areas captured in the check-in report are in the exactly same state as they were when we moved in. It is not an advice you should be giving when the same company is then planning to completely ignore the state of things described in the check-in report. This has resulted in multiple false claims that some areas were apparently damaged, not clean, stained, etc., often without any photo evidence to prove it, other than the word of the check-out clerk. This was extremely unprofessional, given that the same clerk has confirmed verbally during the inspection that there will be no significant concerns raised in the report and that the property is in a good condition. Many of the report's allegations were based on a set of low resolution photos which didn't show any signs of the issues described in the report or which were impossible to be compared with their state at the check-in, given that there were no corresponding photos on the record from the check-in process. This is not a thoroughness to be proud of but rather something that seems like a very shady way of misleading tenants and ensuring that the report describes as many unfounded claims as possible to give the landlord some reasons to go after the deposit. Tenants - please be very careful whenever your rental agency is using this company, make sure that they send the report to you as well, check for inaccuracies and call them out whenever they are unreasonable. It took me a lot of stressful emails exchanged but I have successfully defended our stance and the agency has later dropped all of the claims from the report (which I think is the best testimony on the quality of these documents) except some extra cleaning charges - again all thanks to the "thoughtful" clerk who acknowledged during the inspection that the flat has been professionally cleaned, yet decided to claim the opposite in the report. Landlords - I bet this didn't sound too alarming to some of you, but you might want to rethink your inventory company choices if you believe that tenants deserve to be treated much more ethically and fair than this company does. More...
Reviewed on Google Maps
Leanne B
High attention to detail, friendly and helpful office team. Clerks are lovely and always willing to be flexible when needed. Reports are very high standard. Highly recommend! More...
Reviewed on Google Maps
Khatib Iqbal
Reviewed on Google Maps
Andreas Feuersinger
Reviewed on Google Maps
Jay Gale
Reviewed on Google Maps
Paul Collins
Reviewed on Google Maps
Kalpesh Morjaria
These co working offices get the thumbs up from me.They offer several packages which are excellent value, the WiFi is reliable, people friendly and the office clean. Although not the most modern, this co working space is definitely worth taking a look at. More...
Reviewed on Google Maps
