ProAce Healthcare Services Limited
NE28, Wallsend
(21)
NE28, Wallsend
(21)
ProAce Health Care Services aims to provide services that:
are reliable, dependable and responsive.
Show courtesy, dignity and respect.
Meet the assessed needs of service users.
Maintain service users’ self esteem.
Recognise the individuality and diversity of each service user.
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21 customer reviews
Joanne RICHARDSON
Wonderful place, such a warm welcome, beautiful place.
Reviewed on Google Maps
Richard Mann
Reviewed on Google Maps
YUNES MANDO
Reviewed on Google Maps
Kenneth Thornton
Reviewed on Google Maps
Humphrey Munyaradzi Tshuma
Reviewed on Google Maps
Davy Val
Needed an appointment
Reviewed on Google Maps
義人啟迪
以前係法院
Reviewed on Google Maps
Terry Burn
Reviewed on Google Maps
john pringle
Great staff very freindly decoration is very smart
Reviewed on Google Maps
Noel Kay
Reviewed on Google Maps
john hall
Reviewed on Google Maps
Thomas Swann
Fair
Reviewed on Google Maps
Stewart Sowerby
Nice building being used sensibly for small businesses
Reviewed on Google Maps
Monica Thondhlana
Reviewed on Google Maps
Grace Ekeke
Reviewed on Google Maps
Graham Byers
Very nice inside
Reviewed on Google Maps
K M
A waste of time being there, should of left it a court house.
Reviewed on Google Maps
Paul F
Quick delivery, no problems. Receptionist friendly and helpful
Reviewed on Google Maps
Harry “Planehazza” Marshall
Reviewed on Google Maps
Susan Robson
A warm welcome awaits you. The facilities are well maintained and clean. Have attended a couple of seminars and not disappointed
Reviewed on Google Maps
Chris Larkin
Reviewed on Google Maps
What do you love most about your job?
_ Being able to look after people in their own familiar environment , their homes and allowing them to take charge of their care.
_ Working closely with our service users their significant others to ensure that their choice and preferences are respected.
- Being able to make a difference in someone's life in a positive way.
- The banter where appropriate and getting to know our service users as individuals not as patients.
The friendships made along the way
What inspired you to start your own business?
More and more people now prefer to be cared for in their own homes. We wanted to set up a service that would make that possible for the people in Tyne and Wear. It is a known fact that people's health outcomes are better when they are in familiar surroundings and surrounded by their loved ones. ProAce Healthcare is dedicated to working in partnership with the service user and their significant others to achieve the best outcome for the service user.
Why should our clients choose you?
We are passionate about what we do and genuinely care about the wellbeing of our service users. Our staff are trained to the highest level. The Registered Manager and the Operations Manager both have extensive experience in nursing and care and act as role models to their staff. We believe in being honest and transparent and within our organisation there is a culture of owning up if something goes wrong, apologising and learning from the experience.
We put the service user at the centre of their care and would never impose our own personal views and opinion on our clients.
Our Service users matter to us and we will do all we can to ensure that they are treated with dignity and respect.
Can you provide your services online or remotely? If so, please add details.
With the nature of our service, we do not provide our services remotely. We provide personal care in people's own homes. We go out to people's homes and assist our service users with personal care, meal preparation, assistance with medication, helping people to get in and out of bed, shopping and basic tidying up.
What changes have you made to keep your customers safe from Covid-19?
We are more vigilant with infection prevention and control. All our staff have had their infection control mandatory training. We always have adequate PPE in stock
Domiciliary Care Company
ProAce Healthcare Services Ltd provides care services to a target market of adults aged 65+ and living in their home. The services we provide are customizable to meet our client’s personal needs and tailored for our clients to continuously receive quality care in familiar surroundings. Our personal home care services support the elderly with activities of daily living at home that may be impossible to do alone, or have become more difficult.
Services Included:
Personal care
Oral hygiene
Washing needs
Shaving needs
Assistance with medication
Meals and feeding assistance.
Shopping
Toileting and incontinence needs.
Tidying up
Cleaning
