Platinum Care

I wanted to revolutionise the field of social care. The core principle of care should be to preserve health and independence for as long as possible. Too often, I observe companies prioritising completing tasks over prioritising the individual in need of support to maintain their health and independence."

Clients should choose you because of our unwavering commitment to providing exceptional care that prioritises their individual needs and well-being above all else. Unlike other care providers who may focus solely on completing tasks, we place a premium on fostering genuine connections and empowering our clients to maintain their independence and dignity. Our experienced team is dedicated to delivering personalised care plans tailored to each client's unique preferences and requirements, ensuring they receive the highest support and assistance. With us, clients can rest assured knowing that they are in caring and capable hands and that their well-being is always our top priority.

No - Our focus requires a human connection in person.

To keep our customers safe from COVID-19, we've implemented several measures:

1. Enhanced Cleaning Protocols: We've intensified our cleaning procedures to ensure that all surfaces and high-touch areas are thoroughly sanitised regularly throughout the day.

2. Personal Protective Equipment (PPE): Our care professionals are equipped with appropriate PPE, including masks, gloves, and hand sanitisers, to minimise the risk of transmission during care visits.

3. Screening and Monitoring: We conduct regular health screenings for our care professionals, including temperature and symptom monitoring, to identify and mitigate potential risks.

4. Social Distancing Practices: We adhere to social distancing guidelines during care visits whenever possible, maintaining a safe distance from clients and minimising physical contact while providing essential support.

5. Virtual Support Options: Where applicable, we offer virtual support options such as telehealth appointments and remote monitoring to reduce the need for in-person visits and minimise exposure risks.

6. Communication and Education: We inform our clients about COVID-19 updates, safety protocols, and best practices to empower them to make informed decisions and stay safe during these challenging times.

These measures are continuously reviewed and updated with health authorities' latest guidance to ensure the safety and well-being of our customers and care professionals.