Pheonix Healthcare

About

Pheonix Health Care is a Domiciliary Care Agency providing high quality, customer led services to those who need support and are living in their own homes within the community. The provision of tailored made services in the specialist segment of the market is meant to meet the unique and complex needs of the individual service users.

Whether it is a 1-hour home care visit or for staff to live-in and care for the client, using Pheonix Health Care will give you access to a wealth of experience from a variety of committed professionals.

Our services are for 24 hours a day 365 days a year. We are committed to the local community and we conscientiously strive to meet their needs.

We regularly visit our clients to discuss their needs and offer a tailor-made service to meet those needs.

Our purpose is to empower our clients and assist them through the difficulties of becoming frail and/or incapacitated due to old age or physical disability and mental illness by providing them with expert homecare and support services that are good value for money, designed and delivered with the full participation of users, their families and their representatives and take into account each individual’s’ aspirations in life.

The work of our care workers range from every aspect of personal care and home management for service users with high needs (e.g. bathing, toileting, dressing, laundry, meal preparation, housework, bills paying etc), to daily monitoring and general support for those who are managing to meet much of their own care needs (e.g appointments, prompting to take medication, mobility and functional task assistance, general living support).

Many service users have family carers looking after them almost all the time. That family carer needs a regular break probably for one week in every four or six weeks. If the service user does not want to go into a nursing or respite home, we can provide a carer to live-in with the client while the family carer takes a well earned break.

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