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Park Plaza London Park Royal

Park Royal, Greater London

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Reviews (705)

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4.5/5

705 customer reviews

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25 December 2019

Had a lovely stay with my family (two small boys.) Eas

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22 December 2019

Fantastic

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21 December 2019

We had a wonderful stay in Park Plaza. Great location few minutes from train station. Professional and friendly staff, very helpful. Spacious and modern room. If I go to London again I would go for the same hotel. More...

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21 December 2019

Amazing hotel, clean, modern, and amazing service.||Good location with parking. Entertainment complex opposite with Cinema, bowling and restaurants. ||Modern fittings including Smart TV and Sky channels available|| More...

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21 December 2019

I like the hotel specially go green feature

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21 December 2019

Nice hotel. Very nice room and very spacious.Staff were nice

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21 December 2019

Nice location and Building

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21 December 2019

All good till checking out and found someone put drinks on my room but all got sortted in the end.

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21 December 2019

I stayed for 2 nights bed and breakfast we are a family of four 4 year old 1 year my husband and I we had a lovely stay beautiful hotel excellent stuff perfect location for everybody . ||||||The rooms are clean the stuff always smiling .||Loved the night room service . Fast check in .||||Been few places but I'm impressed this time ||||||Thank you guys made my kids happy too || More...

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14 December 2019

I don’t know what air freshener they use in this hotel but it is lovely - hits you as soon as you walk through the main doors. The room was a good size, sleeping 3 of us and all of the beds were comfortable. The lighting control was different and took some getting used to. One minor issue was the bathroom doors. Firstly the main bathroom door didn’t shut all the way and secondly the door which acted as both toilet door and shower door was so heavy, I was worried I might get trapped inside one or the other. Complimentary toiletries were a nice touch. Would return if I visited again. More...

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14 December 2019

The hotel is in an ideal location with it being a 2 minute walk from a tube station. ||The staff are extremely friendly and the reception area is lush with the most divine smell. ||The hotel is extremely modern and well designed with the rooms having all the facilities you require and being off a high spec. ||That being said we had a problem with the TV not switching off and not being able to change the channel. This was a problem when it came to getting our heads down and with it being about midnight it was rather late to have someone come look at it so it seemed the best option to try sleep through it. The beds were comfy but the nights sleep was distributed due to this fault. Additionally the bathroom door wouldn’t close which is extremely not ideal. The toilet/ shower door was also extremely heavy and not sliding right on the runners so couldn’t be shut properly. The problems experienced were only little however when it came to checkout the gentleman didn’t bother to ask how the stay was nor did he ask if we’d had any issues! Being a regular park plaza/ radisson blu user this was extremely disappointing as the staff normally ensure you have a wonderful stay. ||This being said it wouldn’t put me off staying again I can only hope the level of service is improved promptly! More...

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14 December 2019

Great hotel, decent restaurant and bar, car price on site reasonably priced, right by Park Royal underground station. Staff were brilliant and the location is super easy to get to if you’re coming from the west. The downsides are traffic noise, if you’re not used to traffic noise, you’re right on top of a 3 lane A road and it does go on all night, and location for city centre. Location wasn’t an issue for us, but it is a good 40 min journey to the city centre. More...

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14 December 2019

Nice clean and not expensive to stay in London it’s great place for stay and their front office manger saffron stone have a great customer care as I had one small issue but she look after us with very professionally thanks Saffron

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14 December 2019

Amazing place to stay at. Very clean and spacious rooms. Staff was very friendly and courteous. The best thing is that the bus stop and tube station is right across the street, less than 5 minutes walk.

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14 December 2019

Our go to place in London! Parking, lovely rooms, friendly and close to the tube. Highly recommended.

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14 December 2019

Hotel comodissimo per le famiglie. Personale gentile che parla italiano. |Posizione perfetta perché adiacente alla stazione metro Park Royal. |Mi hanno risolto un problema con la carta di credito velocemente.|Ci torneremo a primavera.|||| More...

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14 December 2019

Hôtel à 2 pas du métro donc très pratique, hôtel situer proche d’une route très passante mais une fois à l’intérieur l’insonorisation est irréprochable ! Restaurants et cinéma à proximité ||L’hôtel est très moderne, chic et propre. Le personnels très agréable et compétent. |Le petit déjeuner varié est très bon. ||Les chambres sont spacieuses et bien équipées, avec une vue dégagée ! La literie SUPER confortable et j’ai adorée le calme absolue qu’il y avait tellement les chambres sont bien insonorisées !! ||Je recommande vraiment cet hôtel ! More...

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14 December 2019

We stayed here for 4 nights and we enjoyed it. The hotel is new but far from city center which makes commute difficult. The hotel is new with delicious food and buffet breakfast with fast internet overall it is a nice hotel.

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14 December 2019

Nice hotel, very modern rooms and nice

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14 December 2019

Secon one night stay on business. Overall stay was good. Hotel is clean, modern, and service is good. Parking is limited, and is quite expensive at £12. 50 a night. Also, room was facing the main road, and it was never silent throughout the night, which interrupted my sleep a bit. Dinner was pretty good. Having read some reviews, I wasnt sure what to expect, but was pleasant surprisesd. Breakfast choice was also good, although I wasnt a fan of their sausages. More...

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14 December 2019

Room very nice, gym poor. Restaurant service very poor.

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14 December 2019

Very good hotel to stay......Good service. Near Heathro Airport

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7 December 2019

My husband and I booked this hotel for a weekend trip to London for my birthday. When we arrived there was no parking as the car park is very small, although we were very lucky and a space became free soon after we arrived. The parking is very reasonable at £12.50 for 24 hours.||The check in was quite slow as there was only one staff member on the desk. When we reached her she was very pleasant and the actual check in was quick and easy. ||Our room was lovely; a great size and no noise could be heard from the road. There was some noise from the corridor but only when the next door was opened. The door to the bathroom didn't close fully which was a bit of a pain but we could deal with it. The shower itself was a little mouldy at the bottom and there was a gap in the sealant which meant there was a puddle in the toilet after we showered which was unfortunate. Although there is a large mirror by the bed, a mirror above the desk would be helpful for getting ready.||On the whole a very comfortable and pleasant stay. The tube station is a 3 minute walk away and there is a corner shop there also for any little bits you've forgotten. The trip into central London takes roughly 30 minutes so, again, not too bad. We would definitely stay again. More...

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7 December 2019

Lovely place

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28 November 2019

Great hotel, rooms comfortable and clean and plentiful breakfast.||Parking is limited and super expensive, £12.50 for 24 hours, can’t pay for half a day so end up paying for 24 hours even if you’re only going to use 6 hours of a day, could do with doing half days to reduce the cost somewhat. ||Staff helpful and seemed well trained, restaurant portions tiny and expensive, £3 for a side of vegetables which was made up of one broccoli floret, 3 slices of Carrot and 1 small Floret of cauliflower, bit much really! More...

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28 November 2019

Hotel is very nice, I like the design and the cosines. Stuff is friendly and helpful. We had complimentary prosecco and chocolate cake waiting for us in our room. Nice surprise :) Breakfast was good too, but as a vegetarian I would like some more choice, overall it was tasty.||Also, parking is cheap (around £15 for 24h) and it's not far from Oxford Street which was our main goal.||Thank you again, we will return! More...

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28 November 2019

First time staying here, and overall excellent. Would recommend especially if travelling for business in and around London. Only downside being the low number of onsite parking for such a large hotel. More...

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24 November 2019

Very romantic place. Great food.

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23 November 2019

Very good hotel. Comfortable beds, very quiet, everything clean & tidy, smiley, respectful and caring staff.The breakfast was very good. You can go for breakfast even if you are not in the hotel. If you are in the area, I really recommend to go. The salmon was exquisite. More...

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13 November 2019

Nice rooms, friendly staff, they speak languages, room cleaning was not very good most of the days especially floors cleaning, room card we had to fix 4 to 5 times during our stay

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13 November 2019

Very nice hotel specially the location and hospitality.

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13 November 2019

料理、私のイギリス料理のイメージからするととても質の良いモーニングバイキングです。良い素材、美味しいです。部屋綺麗です。でも見栄えがいいけど使い心地がよくない。シャワー、トイレ部屋の開け閉めし辛さ、シャワーの栓のやり辛さ、は、酷かった。62歳女子だからか?

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13 November 2019

Beautiful hotel, lovely staff, gorgeous rooms and Elemis products in the bathrooms!! |Very pleasant bar area for a nightcap before bed. |We didn’t eat whilst we were here so I can’t comment on the food but we will definitely stay again in this lovely hotel. More...

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13 November 2019

Ein sehr sauberes Hotel. Nettes Personal, dass immer bemüht war den Wünschen der Gäste zu zu entsprechen. Super Wechselkurs. Das Frühstücksbuffet war reichhaltig und wurde ständig nachgefüllt. Fernsehen in mehreren Sprachen. Alles in allem ein sehr angenehmer Aufenthalt. More...

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13 November 2019

Good service and really clean with nice internet speed and nice technology with the lighting

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13 November 2019

We stayed here for one night over the weekend to watch the Lionesses play at Wembley. When we arrived at 2 pm our room wasn't ready which was a bit disappointing! That was the only negative. The room was spotless and spacious. The staff were very friendly and we even managed to park in the carpark which was really convenient.||||The menu is unsuitable for vegans - we ate elsewhere! More...

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13 November 2019

Once you understand how to get across the road from the train station it’s pretty smooth sailing ⛵️ ||Rooms |Normal rooms are ok but a touch small in size this could be due to the size of the bathroom ||Premium rooms are much better, bigger, coffee machine, an overall better choice, big windows and lots of light ||Gym is pretty basic, new with plenty of cardio machines ||Restaurant |I had breakfast compliments of the hotel choice is good, food was warm / hot and filling all freshly made, lots of space to sit, eat and relax no rush ||Staff |Overall staff are excellent, smiling, happy to help, maybe not as seasoned as one expects but that’s part of the learning process ||Manager is excellent, had some issues at the hotel and she was great to resolve them ||Would I stay again, absolutely yes |Would I recommend it, absolutely yes ||Overall 4.9 stars

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13 November 2019

While all other area hotels were getting booked leading to the Texans game on November 3rd, I was able to book this location at a moderate price. Accommodations were brilliant and self parking was easy -- I believe it may have been 12.50£ for a 24 hour term, which isn't terrible for being on location. The hotel does offer breakfast for around 11.50£ (early discount) or 15£ (pay later), but I did not choose to add it so I can't comment on that part. The hotel also has a great fitness area for anyone trying to keep up with their exercises while away from home - it had a variety of machines as well as free weights and complimentary water and towels. The room was spacious and comfortable with a great Nespresso coffee maker and the bathroom was roomy as well with generous soaps, lotions, and conditioners available. I would definitely suggest this hotel for anyone traveling around the area. More...

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6 November 2019

Booked this hotel last minute for one night on the 30th October, chose Park Plaza as a regular user of Radisson Hotels and they are the same company. The reception staff were very helpful, polite and speedy checking. We had a king size room with a sofa bed. No issues with the sofa bed which was the same size as normal double bed. Room was spotless but we were missing one mug and milk, contacted reception and they arrived 2 minutes later. ||||Hotel is opposite the tube station and the Piccadilly line runs frequently. Roughly 30 to 35 minutes to central London. ||||We returned to the hotel after a day out in London. All the rooms have full sky TV package and we wanted to watch the football with a drink. Bar staff were incredibly helpful and put the football on, and charged our mobile phones. Very good breakfast and the only complaint was that only one coffee machine was working which led to a queue. Be mindful that you have to pay for parking £12.50 for 24 hours. I though the hotel would refund customers once they had checked in and verified they were staying at the hotel.||||||Would highly recommend this hotel and would use again. More...

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6 November 2019

Excellent Hotel. Room , staff, location , Breakfast , Near tube easy across the way . 25 Mins to Glouc road station . Would stay here again anytime Im in area .

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6 November 2019

Overall the stay is comfortable, clean and quiet perfect for a little get away! But the parking was a nightmare and be careful the cleaners don’t just stride into your room unannounced!

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6 November 2019

We took a short mini break for the half term holiday. We only used the hotel as a place to sleep. Didn’t try the restaurant. The room was clean and comfortable and we enjoyed our stay. It was very quiet, too! Tube station across the road was very convenient! More...

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6 November 2019

Nice hotel in a good location for travel into london. Parking is a little expensive but the hotel is reasonably priced, and fairly stylish, with some in room gadgetry. The bar area is clean and inviting. More...

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6 November 2019

L’hotel si trova un po’ in periferia ma con la fermata della metro praticamente sotto l’hotel. Il servizio è ottimo così come la colazione. I prezzi sono concorrenziali. Si arriva in centro con la linea Piccadilly dopo circa 15 minuti. Permette di avere un hotel di ottimo livello a Londra con prezzi accettabili. Nella zona volendo ci sono ristoranti e pizzerie. Consigliato. More...

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6 November 2019

Nice hotel, nice decor, breakfast was quite good, friendly staff. Parking is £12.50 for 24 hrs. 1p kins from wembley and 1 min walk to park royal station.

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6 November 2019

Schönes Hotel, Nähe Wembley Stadion, sehr gute Verbindungen, Subway 2 Minuten entfernt, Zimmer groß, sehr sauber, Service super

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6 November 2019

Good hotel with all facilities. Little away from City. But rooms are very spacious and comfortable

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6 November 2019

I stayed here for one night for a business trip. I was a little hesitant with the booking because it is not in a particularly attractive area and the prices were surprisingly low, making me wonder if it was really a budget hotel. ||Access to the hotel is very quick and easy from the Park Royal tube station via a well lit subway under the A40. The hotel is large and very new so everything was squeaky clean. The reception was bright & cheerful and the check in staff polite and efficient. The room (labelled a superior room) was roomy and warm with lighting controlled by a couple of touch screens. Huge TV, comfortable bed, useful sofa and desk with coffee making facilities. Bathroom was also large with a large modern basin set in a long stone counter top. There was a heated mirror, dressing gowns, slippers, scales and a bar of soap (I hate liquid soap dispensers). ||My only complaints about the room were that the door that slid across the shower and WC was extremely difficult to move - it seemed to be broken so I reported that on check out. I also felt the lighting in the bathroom was rather dim and resulted in having difficulty using the hinged shaving mirror. If there had been a light fitting above the bathroom door then the shaded side of your face would have been lit up.||The room was extremely quiet despite the A40 dual carriageway being right next to the hotel - very effective triple glazing.||The breakfast buffet was plentiful and well stocked.||All in all a surprisingly good and comfortable stay for a bargain price. I would recommend this for anyone with a car or who is happy to travel by tube, but don't go there for scenery or for local walks! More...

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6 November 2019

Albergo moderno, leggermente fuori verso ovest ma raggiungibile sia con la Piccadilly Line che con la Central. Piccola ma carina la palestra e ottima la colazione. La cucina più che sufficiente. Stanza decisamente comoda More...

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30 October 2019

Very good hotel !

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