Went for club Tropicana night, nice rooms, good price, club night was great, friendly and helpful staff, 1 of the bouncers exceptional helpful to me. Would absolutely go back here again. Big carpark just across the road too. More...
Only stayed for one night Check in was quick and easy nice room on the 3Th floor Room was big shower was very powerful and water was hot which is always nice Hotel was very clean and room was clean overall great service Will be staying again in 2020 Keep up the good work
Very friendly and helpful staff clean and excellent value for money lovely sized bed comfortable and air con free wifi was strong and easy to use tea coffee Ect all provided for you over all a very high quality
Very nice and cheerful place to be.
We have stayed at the Palace many times in the past. Location right in the pier and beech is perfect. Discounted car parking in the Royal shopping centre opposite the hotel. Great staff and always helpful. The hotel is starting to get a little tired now, nothing a good sruce up wont solve. Going back soon. More...
Enjoyed my stay pleasantly surprised.Stayed in the delux room £120 breakfast included with sea view and it’s a fab view . its a 3.5 stars really as it is showing signs of needing decoration in our room a little bit tired and main heating not working so we had a little plug in heater which didn’t hinder our stay .parking is directly across the road if you can get a space at multi-storey £12.80 for 12 hours (hotel discount).breakfast was lovely as much as you want with nice sea views .staff very friendly .casino and sports bar next door which is modern and has live music .shopping centre is across road with plenty of shopping .seafront is clean and tidy with longest pier in the word to walk in 1.33miles .there is also an amusement park which looks great for the kids .will definitely be going back with the kids More...
Lovely hotel huge bed was very comfy. Room and breakfast couldn’t fault staff very friendly
Customer service was very good, a beautiful room and very clean well pleased with our stay
They let me use the toilet. Thanks guys
We have stayed at the Palace hotel many times over the years, using it as a base to visit family and friends around the Southend area. Location is just perfect, staff are so attentive and helpful and always with a smile and friendly. We'll be coming back for more very soon. More...
Great room sleep well. Very quiet.Standard room great value. Though don't know if this is usual price or special deal as restaurant for lunch & dinner not available. Breakfast was sufficient. Though would not be happy if i paid £16. Luckily it was included with price of room More...
The hotel has no car park. We had to park in a car park opposite the hotel and it’s not cheap if you leave your car there all day long . It would be more appreciated if the hotel would have better parking deal than they have More...
Absolutely Fantastic place to stay - food is amazing and staff friendly- room very spacious
I have been to this hotel couples of times don't get fooled by others hotel's Photoshop pictures . Honestly the staff are friendly and the view is fabulous and drinks are the cheapest in the area TBH . Don't see my comments and expect a haven it's just a 5 stars good looking hotel you can't get any better than this in southerned- on sea . Enjoy More...
Very nice hotel. fantastic location on a budget price
My Husband and I decided to book a last minute getaway from our busy lives in London. The location of this hotel is perfect, the rooms were clean and well equipped. Upon arrival we was greeted by James, who made us feel very welcome and went above and beyond to accommodate my request of a room with a bath and sea view. We ate in the restaurant on our first night and found the food to be of a high standard. We are already looking at our next trip away to this hotel. More...
Service Correct. Proximité Centre Ville et bord de la Tamise
We had a fabulous night away at Park Inn, the bar in the evening with a stunning view and balcony was priceless. We had a family room with a sea view and that was wonderful to wake up too, clean, modern, huge room. Super breakfast, lovely staff, all round brilliant stay x More...
Love that place. Going again when Shrewsbury town play there next year. Lovely friendly staff,nice clean room's next to everything I need.
This hotel is clean and tidy that is fairly well decorated. The staff are friendly and helpful.|The room I stayed in was large and had a large bed. Starfish time....|The only reason for the four stars is the very limited menu in the grill bar and the inflated prices. More...
Nice, big room, close to everything
Went there for a wake after a funeral. No real interaction with staff except the young lady who was near the entrance directing the funeral. party to the right venue. She was very helpful as it is a big hotel and easy to get lost. Food was very good, tasty and freshly prepared as the sandwiches were really fresh no curled corners. They supplied glass bottles of filtered tap water and replenished them regularly which was a nice touch. The bar was reasonably priced and a good selections of teas along with the coffee, although no Earl Grey sadly. Overall a good visit and would consider staying if I needed to be in the area. More...
Was in Southend, my hometown for a get together of old friends. I thought I would stay at the Park Inn as it was close to where I needed to be the day after. Everything was perfect. I was checked in easily and they had noted and acted upon my special requests. The room was as clean as you could ask for and massive. Checking out was perfect too. All the staff I saw and dealt with were very friendly and efficient and all you could ask for. Will be my default place for any future stays in the area More...
We have stayed here many times when visiting Southend, The property is a very high standard, Well furnished and comfortable. The rooms very large, with a very large bed, large flat screen T V and a immaculate bathroom with a large walk in shower. Highly recommend. John & Linda ,BRIGHTON. More...
We only used the ballroom for a reception so can't comment on the rest of the hotel but the food served was very good
Great service and affordable
Staff are all very helpful, nothing is to much for them. Rooms are very clean and spacious. Restaurant is lovely, with a sea view. Food good. We had a buffet breakfast, and evening meal, while we were there. More...
This hotel is good value, everyone so helpful. Room spacesh,power shower was fantastic. Great veiw from the bar of the sea front. And the breakfast was good..
spent one night here as on a night out in Southend. The staff we ho checked us in were polite and friendly. ||||The room was much larger than I thought it would be with tea making facilities. ||I had a good night sleep, finding the bed very comfortable. More...
Good Hotel Great Location Great beds||Good Breakfast check in desk staff need to be a bit more knowledgeable as when asked about car parking charges the cost was an estimate not confirmed until check out
Visited the hotel last weekend as had hired a function room for the fireworks, our 2nd year running.||The balcony was perfectly situated and even though it was not raining heavily whilst the fireworks were on, it sheltered our entire party easily and didn't spoil the evening. ||The staff were very friendly and helpful. The hot buffet food we received was really very good too and much needed after spending the previous few hours in Adventure Island in the drizzling rain.||Cannot comment on the rooms as we didn't stay but the general area amenities were all clean and well looked after.||Parking can sometimes be difficult in Southend owing to so many expensive restrictions but thankfully there is a large multi storey opposite the hotel and we parked very easily in there. More...
Perfectly adequate for a stay after going to show at cliffs pavillion
Enjoyed my stay and friendly service , lovely room with fab views, food wasn’t great when ordering room service and needs attention as the burgers were like rubber unfortunately, Jordan in the bar was fantastic
Great location everything was fine
My wife and i stayed here this weekend so we could watch the fireworks, friendly staff nice clean rooms and the bed was so very comfortable we both had an amazing nights sleep, the breakfast was very nice and plenty of it, we will be doing this again next year so brainer.
Very nice bar on the first floor (I think) with a view of the pier that you cannot get from anywhere else.
My family and I visited this hotel on Saturday 26th for a function where we were privileged enough to watch the fireworks from our own private room and balcony. ||Firstly the location... the hotel is opposite a very accessible car park and so being a family of four it was really easy to get to the hotel from the car. Equally, it’s so close to the adventure playground and all the other arcades and amenities that you’re centrally placed to do almost everything Southend has to offer easily and without fuss.||The hotel itself was clean and spacious and the bar served a vast range of drinks. There’s a lot of seating too which was good, especially after all the walking and rides we went on, it was much needed.||We were lucky enough to have a room on the 1st floor where we were brought food (chilli, curry, jacket potatoes, pizza and breads). The food was lovely, the crockery was clean and made for a really nice dinner.||Then we witnessed the fireworks display. Which, considering was free, was amazing. My children loved it. We were all on the balcony overlooking the Adventure Island and the display. It was spacious, dry and gave us an amazing view of the display; our children loved it. ||Overall, we thoroughly enjoyed the night and this hotel enabled us to do it. I haven’t stayed in a room as yet but based on my experience h thy us far, I would definitely love to in the future. Ultimately, would we come back? ABSOLUTELY! || More...
Very well located and good view from the room
Just returned from a lovely weekend at the seaside at the palace , great service by all the staff we encountered, breakfast was delight wi5 a lovely view , ||||Bedroom was massive but bathroom small compared . But would definitely stay again
Never been to the hotel before but for my first time with the misses it was excellent comfy clean, staff were lovely really good experience definitely would stay again
Nice clean room stayed there with my partner her first time in a hotel safe to say she enjoyed the weekend away
Really easy check in, car parking right across from the hotel.||||The bar staff were friendly and efficient despite it being really busy on the Saturday night that i stayed. ||||If you are looking for a good place to watch the weekly fireworks display i would recommend the bar overlooking Adventure Island and the pier.||||The room was clean / tidy and really spacious and I had a sea-view balcony too.||||Breakfast was excellent, offering a great selection and good quality too. More...
Our second year visiting for the fireworks and it was, once again, great. All the hotel staff were friendly and welcoming from reception, the bar staff and those at breakfast. We were in a function room with a balcony to see the fireworks which is a great way to view them, particularly as it was a rainy & chilly evening it sheltered us from the worst of the weather. The food (chilli, jacket potatoes, curry and pizza) was delicious. Our room was clean, spacious and the bed exceptionally comfy. Great buffet breakfast overlooking the pier, consisting of all the usual suspects. Would definitely recommend this hotel. More...
Overnight stay for concert, all very good, reception/welcome/ checkout could be warmer
Our second visit,the room was nice with a great sea view would book again
Never stayed but it's good and chipper
Das Hotel liegt wunderschön am Pier von Southend. Vis a vis ist ein Einkaufszentrum, der Bahnhof ist in ein paar Minuten zu erreichen. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstücksbuffet war sehr gut , es gab genug Auswahl und war auch sehr hübsch hergerichtet.Das Familienzimmer war recht groß, allerdings gibt es keinen Kasten, nur ein paar Ablagen, also liegt recht viel herum. Das Badezimmer ist schon etwas in die Jahre gekommen, und sollte renoviert werden.Alles in allem war es ein sehr schöner Aufenthalt für einen Kurztrip nach England und eine super Alternative zum belebten London. More...
This Hotel is ideal for shirt stays and generally met with all expectations. The Rooms and facilities were fine, in general standing with Hotels such as Premier Inn. Rooms however could do with a small wardrobe with closing doors rather then open racks/rails. Bathrooms a little cramped but were clean and served their purpose. The Restaurant was a bit too 70's in design and lacked any ambiance, but was clean . The mENU COULD HOWEVER BE A BIT MORE TRADITIONAL, TOO MUCH mIDDLE eASTERN, COME Turkish STYLE DISHES.||Breakfast was fine, but too spread out throughout the restaurant. One of the young Breakfast Waitresses should however be highly commended. Her name is Morgan. She could not have helped us any more than what she did, she went over and above her duties to assist my Wife and I, who both have walking disabilities and visual impairments. Morgan helped to carry all our Breakfast dishes, and drinks and even helped to prepare our dishes. She was so helpful and cheerful and should set a standard for the others.||This Hotel has been an icon in Southend for many many years, although has only recently undergone a complete modernisation and refurbishment, which has been a great success and very well enjoyed, though I still feel its exterior looks slightly shabby and could do with improving. Also, the external balconies, ornaye railings could be replaced and strengthened to avoid the current unsafe notices being applied to Bedroom balcony door.||Overall, this was a comfortable, clean, welcoming Hotel, ideal for short stays.. More...