Bath
115 customer reviews
stephen coles
I ordered a 'hammock' to go on the rear seat of a car for a dog. I think it is brilliant and it came pretty quickly.I thought the side pieces might be a problem seeing how they fit to the window, but they are absolutely fine on a Discovery Sport. Not particularly cheap, but good quality and definitely worth the money.Thoroughly recommended. More...
Reviewed on TrustPilot
Colin Neville Raj Bell
The staff were brilliant and really kind to my dog Hector.
Reviewed on Facebook
Peter Kirby
Friendly and helpful staff. Nicely laid out as you would expect from an Orvis store.
Reviewed on Google Maps
Beverly Elizabeth
Thanks to Ashley for taking some time & patience to practise casting and other basics with me - all for free! Just what I needed to get me started again. I'm really looking forward to honing my skills & putting them into practise on the water later in the month. Cheers. More...
Reviewed on Facebook
Paul Deaville
Absolutely first class service and advice today at 'Orvis Bakewell'. Thankyou John L Green and Marie. ⭐⭐⭐⭐⭐
Reviewed on Facebook
Andrew Carmichael
i broke my orvis helios 2 through my own stupidy three weeks later brand new one arrived at my door cant ask for better than that 1st class service
Reviewed on TrustPilot
Lynn Boyce
The puppy hour! Lovely, friendly staff and the lovely selection of dog products!
Reviewed on Facebook
Steven Ashett
Recently attended a try it day which was supported by Orvis & in particular Rachael Brady, her knowledge and tips were fantastic which helped me get my casting going. Many thanks to Rachael
Reviewed on Facebook
Kate Praski
Lovely people. Hopefully my little Bonnie will get dog of the day .
Reviewed on Facebook
Leanne Mcallister
Very friendly and good service
Reviewed on Facebook
Mrs Kathleen Mcdonald
I don't normally right reviews but in the case of orvis Edinburgh fiona the manager and the top man Lee Currie whose knowledge and expertise is second to none. The service I've received in the past year has been second to none no squabble guarantee on my Clearwater rod was replaced in 3 days.i also just a floating line replaced today free of charge, buy cheap buy twice, buy orvis you buy once with peace of mind carry on the fantastic service. More...
Reviewed on TrustPilot
Stephen Garbutt
I ordered a Kimbridge Chalkstream Net from Orvis UK and was initially frustrated as the first two nets I received were both damaged in transit by the couriers. I was not pleased to say the least. However, the Orvis customer care team came up trumps, replacing the broken net and refunding me the cost for my trouble. You really can't say fairer than that. If you have a problem, speak to the lovely people at Orvis and they will stand by their product 100%. Top marks Orvis. More...
Reviewed on TrustPilot
David Marsh
Took my broken rod for warranty repair yesterday. found the staff very helpful, very pleasant even though they were very busy Thank You
Reviewed on Facebook
Steve Shannon
Excellent service - I rang on Monday to check if they had waders in my size before I visited the shop - not in stock and ordered over the phone - there is currently an offer on so was advised to add items to take the best advantage of that - ordered some hooks and tungsten beads I needed - the hooks and beads were passed onto me by hand through a friend and the waders delivered to my home today - Thanks Alisdair and Marie.
Reviewed on Facebook
Anonymous
Really love the products from Orvis. I have a puppy who chews and destroys everything but so far has been unable to destroy the dog bed I purchased from Orvis. ..really well made and delivery is quick. More...
Reviewed on TrustPilot
Joseph Buckvold
Kind and friendly staff very helpful ✝️
Reviewed on Facebook
Kerry Winders
we went today for the first time to get our westies a new bed. the lady in the shop was very helpful and full of information can't wait for it to arrive. we would recommend this shop to anyone More...
Reviewed on Facebook
Marshall Tweed
great trout rods well finished and a joy to cast
Reviewed on Facebook
Joe Strain
I think It is It is very good.I have a fishing coat 10 years and it is as good as the day I got it.
Reviewed on Facebook
Joan McAuley Gorman
Great quality lovely materiel been a Orvis customer for years
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Carol Hatton
Have used Orvis dog beds for many years excellent quality!
Reviewed on Facebook
Anthony de Schoolmeester
Great service but not as big as you may think.
Reviewed on Google Maps
Ste Flaherty
Jill and Scott at the Banchory store. Brilliant service. We'll definitely be coming back.
Reviewed on Facebook
Ste Flaherty
Scott and Jill in the Banchory store. Brilliant service. Love my new Orvis Lambskin jacket and Snoop loves his new bone. Highly recommended.
Reviewed on Facebook
Senga Thorpe
Customer Service is fantastic. I have a three panel Cherry wood gate bought 4.5years ago. the middle panel has come away from the part it was attached to at bottom. Orvis are arranging collection and replacing it for me. best customer service I have ever had. even better than John Lewis! many thanks this was all done on their 'chat' part of their website too! More...
Reviewed on Facebook
Hugh Lavery
Very helpful staff, especially Rose
Reviewed on Facebook
Lindsay Hemsworth Cargill
Great products and customer service !
Reviewed on Facebook
Emily Alice Damment
I don't often leave reviews but felt I had to after the excellent customer service I just received from Orivs. I order my mum top for christmas which was a bit too big, so we sent it for an exchange. .. they had sold out of the same colour so refunded us. I just called them to order a different colour, hoping i could keep the disocunt i used on inital ordering, and the lovely lady i spoke to sorted the whole thing within minutes! Even made sure i wasn't out of pocket on any postage! A new top in the right size is on its way :) Top makrs Orvis, keep up the good work, it is so refreshing to speak to a "real" person, not an automated system, and such helpful nice people at that. More...
Reviewed on TrustPilot
Lee Currie
Orvis Banchory is a fantastic store with highly trained staff but more importantly it is a friendly welcoming store. 10/10
Reviewed on Facebook
Brett Sean Victor
the fantastic customer service the team provide......
Reviewed on Facebook
Amy Gilbert
I bought a back seat orvis product. I adore it! It keeps my car so clean :)
Reviewed on Facebook
Emma Short
One very happy customer! He is very happy with his bed!
Reviewed on Facebook
Stewart Yates
Top-end products with top-end customer care. Superb.
Reviewed on Facebook
John Hood
always a pleasure, great shop and staff but don't take my word for it, go and try it for yourself.
Reviewed on Facebook
Emily Crook
Quality service & their dog beds are amazing. Highly recommended!
Reviewed on Facebook
Mark Pitts
Thank you to the two ladies in ludlow who helped us today,we had left for holiday and realised we had left our orvis dog bed at home,within five minutes we had one sorted and we could continue on with our holiday,we have one spoilt dog now with two orvis memory foam beds,we shall return soon
Reviewed on Facebook
Glenn McHattie
like the Banchory shop quality materials
Reviewed on Facebook
Thomas E. Baltz
Orvis is the benchmark by which other shops and equipment are measured...
Reviewed on Facebook
Margaret Holland
Jake just loves his bed we have had from you
Reviewed on Facebook
Olivia Knight
I would like to say a huge thank you for Rachael at the Orvis Customer Service team (sadly I do not know her last name). I unfortunately, received an incorrect order of dog blankets yesterday and Rachael was unbelievably helpful and understanding of the situation. Within minutes she had already placed on order another embroidered blanket which she advised would likely take a a few days to come through due to the embroidery. This morning (the next day) I received a call from her to advise that the blanket was on her desk, embroidered, and to be sent first class for delivery tomorrow. She's a credit to the company, thank you Rachael! Regards, Olivia Knight More...
Reviewed on Facebook
RICHARD
Top quality products and a great selection. Always high quality materials used. Service average but I would definitely recommend them. Used them for years.
Reviewed on TrustPilot
Tony Kinsman
A very tidy shop with quality products and professional staff
Reviewed on Facebook
Brent Murgatroyd
Awesome customer service, great price and product. Second time using them and will come back!
Reviewed on Facebook
Charles Jackson
Happy to find an Orvis in Bath. Simon has been very helpful.
Reviewed on Google Maps
John Isaacs
With helpful sales assistants and a vast range of clothing that fits tall fat men Orvis is always a joy to visit, I usually come out with something and find that whatever i buy seems to wear well and last a long time. The initial cost might seem a lot but it is worth it in the long rum. Look for their sales and you can often bag a bargain. More...
Reviewed on Google Maps
Norman Parkinson
The quality of the goods. Friendly reception in the fly shop.
Reviewed on Facebook
Guy Eastment
Excellent service from Jenny, Adrian and the staff at Orvis Ludlow. Very helpful and always made to feel welcome and valued highly recommended
Reviewed on Facebook
Mike Green
Great quality clothes and friendly welcoming staff !
Reviewed on Facebook
Sara
very good experience, high quality and speed even if abroad!
Reviewed on TrustPilot
Marco Capozzella
Nipped up today to grab a couple of materials for tying and to my joy i got exactly what i was needing, great selection of stock in the shop and trusty advice from Lee thanks again looking forward to your open day. Tight Lines
Reviewed on Facebook