Opulence Homecare
The Royal Town of Sutton Coldfield
(3)
The Royal Town of Sutton Coldfield
(3)
We are a homecare provider that really does care! We provide home help, domestic and companionship support. We can also provide personal assistant support for tasks such as personal care, medication, day to day care needs and much much more. We provide support with home cleaning, office and commercial cleaning and other tasks that may be a chore for you
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3 customer reviews
Farkhanda
House Cleaning
I booked her for deep cleaning I would say Superb cleaning services. Right on time, fully equipped.Deep cleaned everything what ever I asked for. Excellent services. Highly recommend. More...
Reply from Opulence Homecare
Thank you for your kind words, it was a pleasure to provide our services to you and glad you were happy with them. Thank you for your custom!
James
Commercial & Office Cleaning
Very professional service, highly recommend.
Reply from Opulence Homecare
Thank you for your feedback, greatly appreciated
Sheila
Excellent service provided, went above and beyond, home felt clean and fresh will 100% be booking again!
Reply from Opulence Homecare
Thank you for your feedback
How long have you been in business?
My background is within domicillary care with 10+ years within the sector. I have worked for both family owned, large and also prestigious care companies in all care roles and also achieved awards such as Registered Manager of the Year and Franchise of the Year for branches that I have worked for. In saying that I have been in business for less than a year and aim to provide excellent quality care with a high calibre staff.
Do you bring your own equipment and supplies?
All staff are provided with personal protective equipment for their roles. In respect of cleaning roles, we do have our own equipment but would appreciate if you use a particular brand or cleaning product you provide these to be used to ensure consistency with your cleaning methods.
What do you love most about your job?
I love meeting new people from all walks of life and making a difference to their lives, whether that be through a clean home or the care that they recieve. I have worked within companies that do not promote the correct values in their staff and as a result poor care is usually the result of this. I have experienced poor care within my own family and it is something that I do not want anyone else to experience. As a result of these experiences it has given me the drive to ensure everyone receives the best.
What inspired you to start your own business?
I was inspired to start my own business after working within the sector for 10+ years and working for various companies which included the best. I have experienced a number of concerns within previous employments where either staff are not supported to do to the right thing or directors have mistreated their office teams. I want to create an environment where all staff, whether it be management or staff out in the field are treated with respect, dignity and rewarded for their excellent work. I believe that if staff are treated correctly right from the very top, they will be supported to deliver an excellent and consistent service.
Why should our clients choose you?
We strive to achieve the best of homecare and believe its the little things that count. We believe that those that come into your home should be the best as letting someone into your home is not a decision that should be taken lightly.
Can you provide your services online or remotely? If so, please add details.
Not applicable as our services are provided within people's own homes. We can provide advice services to clients that require additional support such as dementia workshops and training.
What changes have you made to keep your customers safe from Covid-19?
All staff are provided with personal protective equipment and we hold a register of vaccinations for staff. We actively encourage staff to take up their annual flu Jabs and have access to covid testing to ensure our service is run in an effective and safe manner.
Home Care - Personal Assistant
We provide support with tasks such as personal care, medication support, meal preparation and cooking, nutritional needs, hydrational needs, continence support, companionship, light household cleaning, laundry on site, shopping and accessing the community. We provide support to those that require a helping hand within their own homes. All staff members are vetted correctly with rigorous recruitment checks which include an enhanced DBS check and references before they are offered to support you. We provide consistent, good quality care because we believe that everyone deserves good quality care.
Office & Business Cleaning
We provide office and business cleaning either on a consistent basis or a one off service. All staff provided are vetted and have enhanced DBS checks and references before entering your premises to ensure they are well suited individuals.
Home Cleaning
We provide home cleaning support to those that require house cleans, we are able to offer these on a one of basis or a weekly basis dependant on your needs. All our staff are vetted accordingly which includes an enhanced DBS check and references.
Homecare - Domestic help
Domestic cleaning
Shopping
Companionship
Assistance with errands
Appointments
Assistance in the community
Carpet Cleaning - Light Domestic
We provide light domestic carpet cleaning services within your own homes as part of a regular/one off clean.
