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Ocean Cleaning O/C Caledonia

G3, Glasgow

(44)

Get a free quote from this professional

Get a free quote from this professional

‘20 Certificate of Excellence, 2020

About

Ocean Cleaning O/C Caledonia Ltd Specialise In Factored Commercial & Domestic Cleaning. We Work With All Major Factors ,Property Agents and Resident Associations throughout Scotland.

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70 hires on Bark

Reviews (44)

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4.5/5

44 customer reviews

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10 May 2022

Terrible experience with these guys. Cancelled first appointment, then sent an inexperienced and terrible cleaner who came 35 minutes late and barely cleaned half the 2 bedroom apartment over 3 hours. Half the floors were dirty, half the kitchen was left untouched (eg hob, most of the counters, half the floor, the sinks) and the bathrooms were full of hairs everywhere. When feedback was provided with photos, they apologised and offered a full refund which they then never sent. Awful. More...

10 May 2022

Terrible experience with these guys. Cancelled last second, then sent a cleaner with zero experience and ability to clean. Spent 3 hours doing very little - didn't even move bath matt or anything in kitchen. Never cleaned the hob, the kitchen sink and missed half the floors in the flat. Worst cleaner ever. After I wrote about it on Google, they contacted me to apologise and offer a full refund, which they then never sent. Hopeless. More...

Reviewed on Facebook

10 May 2022

Terrible experience with these guys. Cancelled last second, then sent a cleaner with zero experience and ability to clean. Spent 3 hours doing very little - didn't even move bath matt or anything in kitchen. Never cleaned the hob, the kitchen sink and missed half the floors in the flat. Worst cleaner ever. After I wrote about it on Google, they contacted me to apologise and offer a full refund, which they then never sent. Hopeless. More...

Reviewed on Facebook

23 September 2021

Worst cleaning company I have ever dealt with. Cleans were okay (nowhere near as thorough as my previous cleaner who unfortunately has retired) but the admin side of things was an absolute nightmare from the word go. The company was extremely bad at communication - I always had to email them numerous times before they would respond, leaving everything to the last minute so that I didn’t know whether I was coming or going. I requested for the same cleaner and gave the cleaner my key yet a week later, they sent a different cleaner and called to let me know that she couldn’t access my house (she didn’t have a key). More recently, I had rescheduled my clean which they had agreed to. Unfortunately they didn’t notify the cleaner, who subsequently accessed my property without authorisation when I was not in and carried out a clean which I did not request for nor require. They admitted they were at fault however subsequently went on to invoice me for the clean to which I emailed back to state that I shouldn’t been billed for a mistake that they had made. They refused to offer me the clean free of charge as they were adamant that they still carried out the clean. A very unprofessional company. Avoid!! UPDATE!!! After formally cancelling my scheduled cleans with Pauline (Business Development Manager) and requesting for my key to be posted back to me (to which the request was disregarded as I never did receive my key back), I have continued to receive email and text notifications of my upcoming cleans. I have chose to ignore these notifications. However, a cleaner turned up at my home today, ready to access my house (she had the key) and carry out a clean WITHOUT MY AUTHORISATION!! Thank goodness I was working from home as the whole family are self-isolating, and I was able to inform the cleaner of the situation and get my key back! Unbelievable! I can’t believe how unprofessional and incompetent this company is! I only imagine that they would have tried to invoice me for the clean even though they would have accessed my property illegally to carry out a clean that I didn’t request for! I am so glad that I have managed to appoint another cleaning company - the service this new company provides is completely night and day compared to Ocean Cleaning! More...

Reviewed on Facebook

23 September 2021

Worst cleaning company I have ever dealt with. Cleans were okay (nowhere near as thorough as my previous cleaner who unfortunately has retired) but the admin side of things was an absolute nightmare from the word go. The company was extremely bad at communication - I always had to email them numerous times before they would respond, leaving everything to the last minute so that I didn’t know whether I was coming or going. I requested for the same cleaner and gave the cleaner my key yet a week later, they sent a different cleaner and called to let me know that she couldn’t access my house (she didn’t have a key). More recently, I had rescheduled my clean which they had agreed to. Unfortunately they didn’t notify the cleaner, who subsequently accessed my property without authorisation when I was not in and carried out a clean which I did not request for nor require. They admitted they were at fault however subsequently went on to invoice me for the clean to which I emailed back to state that I shouldn’t been billed for a mistake that they had made. They refused to offer me the clean free of charge as they were adamant that they still carried out the clean. A very unprofessional company. Avoid!! UPDATE!!! After formally cancelling my scheduled cleans with Pauline (Business Development Manager) and requesting for my key to be posted back to me (to which the request was disregarded as I never did receive my key back), I have continued to receive email and text notifications of my upcoming cleans. I have chose to ignore these notifications. However, a cleaner turned up at my home today, ready to access my house (she had the key) and carry out a clean WITHOUT MY AUTHORISATION!! Thank goodness I was working from home as the whole family are self-isolating, and I was able to inform the cleaner of the situation and get my key back! Unbelievable! I can’t believe how unprofessional and incompetent this company is! I only imagine that they would have tried to invoice me for the clean even though they would have accessed my property illegally to carry out a clean that I didn’t request for! I am so glad that I have managed to appoint another cleaning company - the service this new company provides is completely night and day compared to Ocean Cleaning! More...

Reviewed on Facebook

verified
30 August 2021

House Cleaning

Excellent service.
I’ve booked them monthly

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks Kathleen, The team are over the moon with your review. 😃🙏

verified
8 August 2021

House Cleaning

Ross at Ocean Cleaning has been very responsive and has listened to all I wanted and made sure he can meet those expectations. His cleaning team will clean for my Mum starting from September 2021 More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi Jane, Thanks for your positive review. We are delighted to be helping your mum at her home. 😃🙏

verified
17 July 2021

House Cleaning

Very responsive & professional!

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi James Thanks for your kind review. We look forward to start helping soon. Thanks Ross

verified
28 April 2021

House Cleaning

I would highly recommend this service to anyone who is looking for one. The staff did a fantastic job 👏 and they were prompt and very good. The office staff too is really professional and provided an exceptional customer service 👏
I have been looking for good cleaners for years, the one I used in the past were not good at all. I have had very bad experience but I'm glad I found this company which provides exceptional cleaning.
More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi Yemisi, Thanks for your positive review. The cleaners love helping you around your home. Ross

verified
9 March 2021

House Cleaning

Absolutely first class service. Workers were on job for 4 hours and worked hard all the way through. House was immaculate when finished and would recommend them to anyone.

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for your review Alex. The Cleaners will be over the moon. Ross

verified
3 March 2021

House Cleaning

Absolutely delighted with our clean. Hazel worked so hard the whole time she was here and left the house pristine. Excellent service all round and so happy to have finally found our regular cleaner. Thank you Ocean.

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi Claire, Thanks for your positive review. Hazel does a great job. Ross

verified
3 March 2021

House Cleaning

Excellent service, punctual, pleasant and great value for money

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi Jimmy, Thanks for your positive feed back. Thanks Ross 👌

verified
18 February 2021

House Cleaning

Easy to arrange, flexible arrangements around my work. Staff were really friendly. Done a great job and price is well worth the results. Will definitely continue to use Ocean going forward. Would 100% recommend. More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi Darren, Thanks for your positive review. We look forward to your next clean. Ross

verified
16 February 2021

House Cleaning

Friendly ladies, cheerful, and most importantly did a fabulous job. Will use them on a regular basis now for general cleaning.

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for your positive review Lenny. The cleaners are looking forward to your next clean. Ross

verified
16 February 2021

Deep Cleaning Services

I used Ocean cleaning for a total deep clean of my property, top to bottom. I must say what an amazing job they did. Total transformation. There staff were a credit to them, very friendly and extremely hard working. Would definitely use this company again. Thankyou fir yiur hard work. More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks Gary

verified
12 February 2021

Deep Cleaning Services

I used this company, they were great, end of tenancy and they cleaned it to bottom. Great job, and there staff were amazing. Would definitely use them again. Amazing job, thanks More...

verified
12 February 2021

Deep Cleaning Services

I would use this company again and again. They cleaned the house from top to bottom after end of tenancy and what a job they done. Three of them never stopped for five hours and cleaned everything. They were very polite and very hard working. Thankyou. What a job they did and a credit to there work force. Brilliant. Cheers again. More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Morning Gary. Thanks for your kind review. The team loved working in your home. We look forward to working with you in the future. Ross

verified
10 February 2021

House Cleaning

Absolutely fantastic, the ladies were lovely and have done an amazing job.

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi Laura, Thanks for your positive feedback 😁

9 February 2021

Excellent job, girls are so friendly and happy to help with anything
Great service
So happy with the results
Will be recommending to all my friends

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for your positive feedback Jacky.

verified
2 February 2021

House Cleaning

Excellent communication with Ross and two excellent ladies came to clean. I run an Airbnb and cleanliness has to be of a very high standard. I was very happy with the results. Will be using them regularly from now on. More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for the kind words Eve. We are looking forward to the next clean.

verified
27 January 2021

End of Tenancy Cleaning

Great company, quick answer. Team very friendly and efficient.
Highly recommended!

verified
6 January 2021

End of Tenancy Cleaning

Very quick responses and friendly to talk to. Used Ocean Cleaning for an end of tenancy clean, and they did a great job. I would recommend them and use them again! More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Hi Senastian, thanks for the great review. Hope sll hoes well in your new home. Ross

verified
23 December 2020

End of Tenancy Cleaning

Very professional service and great value for money. Required an end of tenancy cleaning which they did to a very high standard and as such my landlord was left satisfied with the condition of the flat before handing on to the new tenants. Can’t recommend them enough!

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for your positive words Ross. Have a great Christmas & New Year.

14 December 2020

Prompt initial response, great communication, excellent and thorough job, price seemed very reasonable for an 8 hour end of tenancy clean. Communication gets a special mention as that's often a very poor aspect in such matters. Will definitely use again More...

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for your kind words Gordon .

verified
14 December 2020

House Cleaning

The staff arrived punctually, worked hard, and the firm did not charge to much. All in all, as pleasant an experience as a nasty job could provide.

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for your positive review Brendan.

verified
15 November 2020

House Cleaning

Amazing workers, would 100% call back.

Ocean Cleaning O/C Caledonia
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Ocean Cleaning O/C Caledonia

Reply from Ocean Cleaning O/C Caledonia

Thanks for your Review 👌

9 November 2020

Ocean Cleaning were a pleasure to do business with. Helpful, friendly, hardworking, professional people. Undertook the work within 2 days of my enquiry and made an excellent job of cleaning my flat. Would highly recommend Ross and his team. 😁 More...

verified
31 October 2020

Deep Cleaning Services

I would definitely recommend. They are reliable, punctual and did everything that i asked for. They were also very polite and respectful.

verified
27 October 2020

House Cleaning

It was end of tenancy cleaning job. Advice was given on what/how best to address the issue. Communication was very good. They worked well around other tradesmen. All in all excellent - would highly recommend 😊 More...

verified
24 October 2020

House Cleaning

The service was well informed and great communication throughout. Would thoroughly recommend and will be looking into a regular service from them going forward.

verified
15 October 2020

Deep Cleaning Services

Fabulous service and no complaints. Would highly recommend

verified
15 October 2020

Deep Cleaning Services

Fabulous! Quick response to my enquiry and efficient service. Excellent job done and very pleased with the end result. Would highly recommend.

verified
14 October 2020

House Cleaning

Ross McRoberts is extremely professional. His understanding of our requirements was clear. His team member was also very professional and pleasant. I'd definitely recommend Ocean Cleaning without hesitation. More...

verified
9 October 2020

House Cleaning

Prompt reply to my request,
And cleaner starting shortly

verified
8 October 2020

House Cleaning

The two girls were very hard working, very friendly and worked from the back of the house to the front . They did an amazing job on tiles, cupboard fronts, windows and mirrors . They finished by mopping and hoovering floors . Delighted with the end result . Thank you Ocean Cleaning . Will recommend you to friends and colleagues ! More...

10 September 2020

Admin/Organisation - Excellent

Punctuality/Reliability - Excellent

Quality of work- Excellent

Value for money - Excellent

Personnel - Excellent

Overall - First class service
More...

8 September 2020

Ocean cleaning is a fantastic professional home cleaning service. They are reliable, efficient and always provide a high standard of cleaning. Would definitely recommend.

8 September 2020

Had my house cleaned for a couple of years by Ocean Cleaning. Have always found them very professional at a very competitive price. Highly recommend.

8 September 2020

Ocean Cleaning have changed my life ! Knowing my cleaning gals, Lyndsey & Tia, are coming in on a Friday to transform my home really gives me an amazing boost. They are so nice yet so professional. I know my home is in good hands . They make it wonderfully clean and looking it’s very best and the lovely fresh smell when I return home from work is so lovely. They do all the hard stuff too. Cleaning my hob and oven, and making my kitchen and bathrooms sparkling clean. Ocean Cleaning provide a first class service that you can depend on. I would highly recommend them. You’ll wonder how you managed before ! More...

verified
8 September 2020

House Cleaning

Perfect.
Efficient.
Honest.
Trustworthy.
Fast.