Loading...

Please wait ...

NowThen Cleaners Ltd logo
N

NowThen Cleaners Ltd

Sheffield, Yorkshire

(48)

Get a free quote from this professional

Get a free quote from this professional

About

Launched in the summer of 2015, we set out with the aim of providing the best cleaning service Sheffield has ever seen.

You may be wondering how we do this, it all begins with the cleaners and the standards we set. We typically go through 300 applications for one cleaning team.

Show more

Photos (11)

See all

Reviews (48)

Leave a review
5/5

48 customer reviews

Loading...
28 October 2019

We've used NowThen Cleaners for a couple of years now and I cannot recommend them highly enough. Having spent a long time trying to get reliable cleaning services, we came across them and have never looked back. Our cleaner (Tom) is wonderful at his job and always has a friendly word to say, the admin team are also brilliant. Both they and Tom have always happily helped with any extra requests and provided a reliable, friendly and seamless experience. Thank you to everyone at NowThen Cleaners! More...

Reviewed on Google Maps

28 October 2019

I contacted Hugo and the team to conduct the room cleans at a 103 bed student accommodation. As we work to very strict deadlines with tenancy end dates and new tenancies beginning Hugo immediately ensured me that they would be able to complete the work in the time-frame mentioned - they did not disappoint. They acted in a professional manner from beginning to end, supervisors coming in after the cleans had taken place to ensure it was up to a standard they could be proud of - there was a speck of dirt missed by the end of it.NowThen offered us a very competitive price which we were happy to accept, but once you see the finished product it is worth every single penny. Cost-Effective, Professional Service, Approachable Staff and a Great End Result. What more could you ask for?Won't be thinking twice about using NowThen for our room cleans next summer and any other cleaning jobs we may have before then - would highly recommend to anyone but especially Student Accommodation buildings. More...

Reviewed on Google Maps

28 October 2019

Provided a great friendly service, with clear communication throughout. I highly recommend this company. Hugo and Faye were amazing throughout a week long process from start to finish!

Reviewed on Google Maps

28 October 2019

Would highly recommend, best cleaner we've ever had. Cleaners do a thorough job, and they've been flexible if we've had to make late changes to cover. Communication is good with with a live schedule of cleaning dates and times. More...

Reviewed on Google Maps

27 July 2019

I needed a thorough clean of the whole house after having building work done which left dust over everything. NowThen fitted me in at pretty short notice. The 3 woman team turned up bang on time, got straight down to work and blitzed the place - an amazing job, I'm really happy with it. More...

Reviewed on Google Maps

17 July 2019

Excellent communication. Very clear and easy to use booking process. My requests for priority areas to clean were complied with and the cleaner himself was friendly and thorough. I'm definitely getting NowThen Cleaners to come regularly. More...

Reviewed on Google Maps

3 July 2019

Great cleaning job, made the house spotless for my tenant to move it.

Reviewed on Google Maps

24 May 2019

Thank you. The team were punctual, thorough and pleasant. The house was spick and span after they'd finished.

Reviewed on Google Maps

23 May 2019

Our cleaner was punctual and did a good job. Second time I've used this company and would recommend.

Reviewed on Google Maps

23 May 2019

I just want to say thank you to the 3 lovely cleaners who cleaned my flat today! I've been unwell and so while I've been able to keep the flat tidy, I've struggled to keep it spotlessly clean. I'm so happy with the results. It sounds ridiculous, but my mind actually feels at peace, because I know I don't need to worry about it. It really is appreciated. More...

Reviewed on Google Maps

23 May 2019

Lovely people, great service, did exactly what they said they'd do! Many thanks :)

Reviewed on Google Maps

31 March 2019

As a student I was recently carrying out a project and contacted NowThen Cleaners to help me with my studies. They were kind enough to help me out and Hugo was very detailed with his responses. Lovely company who go above and beyond their standard responsibilities. More...

Reviewed on Google Maps

1 March 2019

My wife booked a deep clean of our three bedroomed home. Tom arrived on time and when we arrived back in the afternoon, our house was spotlessly clean. Tom had cleaned everything to a super high standard. Thank you Tom and Now Then cleaners. More...

Reviewed on Google Maps

30 January 2019

I have had now and then cleaners for several months now. I initially booked a one off clean and loved living in my beautifully cleaned house so much I decided to book 2. 5 hours once a fortnight to keep on top on main rooms.The cleaners all seem to be well trained, bring own products and my house feels a lot cleaner than if I’d cleaned it myself. I would say the price is a little high but as I’ve had so many cheaper, not very good cleaners I think it’s worth it. Also any problems you can phone the office. I would fully recommend. More...

Reviewed on Google Maps

25 January 2019

We have used Now then cleaners for about 3 years and have always found them to be really good, reliable friendly and effective. We like having two people working together. Would recommend them to anyone. Have always found them very responsive to any difficulties. More...

1 December 2018

Highly recommend using this company, my cleaner Tom was nice and friendly and cleaned my house to an impeccable standard, over the moon with it, would not hesitate to use them again

Reviewed on Google Maps

23 July 2018

Absolutely brilliant results from an end of tenancy clean. Much better than I was expecting. Seriously hard working team. Thank you!

Reviewed on Facebook

23 July 2018

I've just recently moved into my new house and spent hours researching cleaning companies online! I'm so glad I made the decision to book now then cleaners! I booked the move in/move out deep clean as it ticked everything on the list I wanted to make the house sparkling! Tom & Fran were absolutely amazing and left nothing untouched. It would have taken me all week to get the result they did in just half a day! Very professional and asked me to check every room before they left to make sure I was happy and I can honestly say they exceeded my expectations! They are both a credit to your company and both so friendly aswell! Thanks so much for making my house super clean and looking brand new! I will certainly be recommending you to all my friends and family! ��� More...

Reviewed on Facebook

23 July 2018

Great cleaners. The team are always happy to help and really friendly. The cleaners are always on time and leave the house very clean indeed. Would be nice if they were slightly cheaper but a great service. � More...

Reviewed on Facebook

23 July 2018

I booked NowThen Cleaners during term-time whilst studying. The house looked amazing once they had finished, and I now wouldn't go anywhere else. I will be booking again at the end of my tenancy, and would highly recommend to anyone looking for a friendly company that looks after their clients, and leaves your house sparkling. Thanks so much! More...

Reviewed on Facebook

23 July 2018

Absolutely fantastic cleaning company. Great job

Reviewed on Facebook

23 July 2018

Thank you so much for my end of tenancy clean last week, cleaners were lovely and did a fantastic job - I'm happy to say that I received all of my deposit back, so a big thank you once again for that! Would definitely use again!

Reviewed on Facebook

23 July 2018

We've only just started using this company a month ago but have been very happy with everything so far!

Reviewed on Facebook

23 July 2018

Thank you so much! Really pleased - the cleaner went above and beyond. My oven has never been so clean! Will re book again soon.

Reviewed on Facebook

18 July 2018

I booked Nowthen as I was moving into a vacant house that needed a good clean. Their website looked good and Connor told me that I could inspect the work the day after before paying the balance. With VAT, this clean was £276 - so not cheap, and I was expecting good things. On the same evening as the clean, I started receiving messages from Nowthen stating that they had tried to charge my card but it hadn’t worked. I explained that we had agreed that I would check it first and was happy to pay the following day. On inspection I realised that the cleaners had failed to do basic things listed, like cleaning the inside and outside of kitchen drawers and bedroom cupboards, the grime in the bathroom was disgusting, there were dead bugs littered all around the edges of the carpets and quite frankly I have no idea how four people spent hours in the house and achieved so little. I complained to Connor and was told they don’t offer discounts for a bad job - they’d send a cleaner back round for 40 minutes. Well Connor - my mother in law spent three hours cleaning the kitchen and I spent an hour and a half doing the bathroom. Your offer of one sub-standard cleaner coming back for 40 minutes was not good enough. The only reason I managed to get £46 off (which still isn’t enough) was because I hadn’t already paid. Had I allowed the card payment to go through on the evening of the clean, I’d be writing this review telling you that I’d been offered no discount at all. The customer service is shocking and NowThen tried everything they could to make their problems my own. The attitude of this company is completely skewed. If your cleaners do a terrible job, then deal with them, do not take it out on your customers. I have pictures if anyone would like to see the state the house was left in. More...

NowThen Cleaners Ltd
N

Reply from NowThen Cleaners Ltd

Hi Petrina, Thank you for taking the time to leave your feedback. We are ever so sorry to hear you feel disappointed with our service. The cleaning team assigned to your booking regularly get very positive feedback and complete many successful jobs per week. On the very rare occasion a job is not completed to satisfaction of the customer, we always send a cleaning team back to rectify any missed areas, as per our Satisfaction Guarantee in our Terms & Conditions. Our Satisfaction Guarantee offer was refused on this occasion. As you had provided us with a declined payment card, a partial refund was the next and only option with the refusal of the Satisfaction Guarantee. Without agreement, you decided the amount you wished to pay, which was £56 less than the full amount, including the £10 1st customer discount you received. Kind regards NowThen Cleaners

5 June 2018

You will find cheaper cleaners on the internet than NowThen - but you won't find any better. If you want to use a reliable company you can trust with brilliant, thorough cleaners - look no further,

It’s been two years since I used Now Then Cleaners and I just want to reiterate how happy I was with the service. I can honestly say my home had never been as clean as it was after they left and I don’t think it ever will be again. It was the floors that I was really impressed with. The shine they achieved was absolutely remarkable – almost blinding. It visits me at night sometimes. Thank you again for exceptional service. I hope you are all thriving
More...

Reviewed on Google Maps

1 June 2018

I used NowThen Cleaners for a deep clean, such a fantastic service was provided and they brought all the equipment and supplies, the 2 team members who came were friendly and the attention to detail was immense. The house is the best its ever looked. Would highly recommend More...

Reviewed on Google Maps

27 May 2018

Would highly recommend. Really clear pricing structure on the website, so you can see upfront how much you will be charged and I can't fault the recent deep clean service that we received. We will definitely be using Now Then Cleaners again in the future. More...

Reviewed on Google Maps

6 May 2018

Highly recommend! Absolutely amazing end of tenancy clean. Way better results than I was expecting. It was clear to see just how hard the team must have worked to deliver such a sparkling house. Thank you!

Reviewed on Google Maps

16 January 2018

Fantastic service, quick, efficient and really professional deep clean including carpets and oven. Great all round.

Reviewed on Google Maps

15 January 2018

A very impressive service with excellent communications
My tenant said the place was spotless!

Reviewed on Google Maps

4 December 2017

We used NowThen Cleaners for a deep clean. Fantastic service. Arrived on time, brought all equipment and supplies, were friendly, quick and great attention to detail. Well worth the money and I would highly recommend to anyone. Our house is sparkling. More...

Reviewed on Google Maps

3 November 2017

Brilliant clean, friendly and professional service. Definitely would use again and recommend to others

Reviewed on Google Maps

18 September 2017

We just had our first deep clean of the house. Everything was fantastic, Ana and Fran have done an excellent job in record time, the house looks brand new. Thank you so much, we will for sure book again. More...

Reviewed on Google Maps

25 May 2017

The modern way to run a cleaning company - book online, pay by card. Been extremely pleased with the standard of cleaning.

Reviewed on Google Maps

24 March 2017

This is the first time I've used a cleaning service and I cannot speak higher of Now Then.

Reviewed on Google Maps

22 December 2016

Tom from NowThen has been fantastic! Excellent level of service and standard, and a really nice bloke too!

Reviewed on Google Maps

17 October 2016

Had my first clean this weekend. It was very good and the cleaner worked really hard. If this was a standard clean, I can't imagine what a deep clean will be like. I am very pleased with the service and will go for it again. More...

Reviewed on Google Maps

14 August 2016

Thank you for an excellent job; three very hard working cleaners got our house sorted, despite presence of a new puppy, mature dog and a lot of coming and going.

Reviewed on Google Maps

27 July 2016

Had my first 'deep clean' yesterday and I can't rate the work highly enough. A lovely mother and daughter team worked tirelessly and efficiently and managed a top to tail clean of the whole house. Highly recommended.

Reviewed on Google Maps

7 July 2016

NowThen conducted several end of tenancy cleans for my student properties in Sheffield. The head of the company, Hugo, is a breath of fresh air in business, he is desperate to get a job done in the very best way possible and a versatile intelligent answer is always given to any questions or changes to service that are requested.

Hugo’s very high standards are reflected throughout his staff, the cleaners (Tom, Shane, Agnieszka, Agnieszka’s Sister, Edna, Erika) that tended to my properties were all very very good. Punctual (in fact routinely being there 20 mins before needed, to ensure the job started on time), polite, friendly, professional, and the standard of their work was exceptional. My standards are very high and I often find that the cleaning companies don’t hit the mark, this was not the case with NowThen, their final cleans in my properties were so good that I struggled to find one single miss.

I think it's clear that I would highly recommend NowThen, a forward thinking cleaning company that will produce results through the hard work and dedication of all their staff members.
More...

Reviewed on Google Maps

3 March 2016

Extremely happy with the clean, lovely to come home to!! Online booking service is streamlined and saved me a lot of time. Will book again!

Reviewed on Google Maps

21 October 2015

I placed a booking for a clean in my home last week - admittedly the first one I've had in years - however, I am so glad I did. She completed the job thoroughly with impressive attention-to-detail, it felt like such a luxury. I just wish my family would help keep on top of the good work; alas not. I shall be booking again over the next fortnight I'd imagine - thank you! More...

18 October 2015

We finally decided to go for a cleaner for our city centre apartment after much thought on the matter and are glad we chose NowThen. We absolutely love our cleaner who is friendly, efficient and always smiling. I would expect slightly better customer service and better pricing than we have received, especially as we have what I'd consider a relatively 'easy' job for a cleaner (it is only a small apartment and we are right in the centre of the city), but I cannot fault our cleaner and still would not hesitate in recommending NowThen to friends and family. I also manage and own other properties and should consider using NowThen to clean these as tenancies finish etc. if we were to ever move away from having these serviced by the cleaners at our letting agency. More...

Reviewed on Google Maps

12 October 2015

Job well done. Lady was very polite and did a good job. Will use them again and would recommend. Thanks

Reviewed on Google Maps

10 October 2015

Found 'NowThen' after a long time searching for a reliable person to clean a property, booked through the on-line service which was extremely easy. The cleaner turned up exactly when I had asked and she was friendly and efficient! She did an excellent job, the house looks brand new!

Would definitely use NowThen again, easy, reliable and good value
More...

Reviewed on Google Maps