M&S Care Services

A live-in care service tailored to the needs and wishes of each client provided by well-trained staff who also share the same passion for helping each client live well and enjoy life independently at home.

In choosing our service, you also have the assurance and confidence you need:

We always carry out face to face care assessments, from which a full care plan will be made.

Care reviews are regularly carried out to ensure that the level of service is maintained, as are the needs and wishes of the client, which is part of our Continuous Quality Improvement program.

All care packages are person-centred driven, delivering companionship, one to one care and support.

Keeping loved ones up to date and involved

Washing, dressing, help with going to the toilet/managing continence.

Supporting continued involvement in the community especially if they are elderly

Preparing and cooking meals, helping with Laundry and hoovering, general tidying and cleaning

Shopping, going out/attending appointments, studying, support with mobility issues.

All recruited live-in carers are taken through a rigorous process and standard, including enhanced DBS checks – N.B. Please note some of our carers are self-employed.

Their trained specialist carers can support critical conditions, including Alzheimer’s and other forms of dementia care.

English speaking carers

Many carers are also drivers with whom we don’t charge extra for that privilege (just a small cost towards their car running costs if used in the course of the assignment)

All carers have regular reviews and training updates to ensure we are CQC compliant and feel supported in the role they carry out.

All the 24-hour managed care packages are further backed by our on-call support team if needed.

Couples can remain together in their own home, through our couple care packages.

Expert help when you come home from the hospital (Hospital Discharge Care)

Our Companionship Care provides a wide range of comprehensive services which are delivered flexibly so as to meet the changing day-to-day needs that you or your loved ones may have.

Companionship Care can make all the difference to the quality of life for those whom we serve. These services can be provided at times to suit on and off throughout the day for just a few hours, or for longer unbroken stretches of time.

Care doesn’t stop at 5pm. For many people, the evening and overnight, is when they need support the most. So, if your care requirements have led you to consider nursing homes or assisted living facilities, then you may find an alternative through M&S Care Services. An overnight carer enables you to remain independent, avoiding the routines and restrictions which can come with a care home. Having a care worker available through the night, also provides the reassurance you need to get a good night’s sleep.

You can both expect a good night’s sleep with this option. If you anticipate only occasional support in the night, but value the presence of a trusted carer in your home until morning, this is the right choice.

I​f you wake often, or need regular assistance with medication and personal care, this comprehensive option is the right choice, giving you consistency in your care throughout the night.

M&S Care Services can provide care for dementia by supporting you with either visiting or live-in carers; we play as big a role as you need us to. Our home care service is designed to fit around any existing support and to complement any current treatment you or your loved one may be receiving.

Complex care, continuing care or long-term care is the care required for someone with substantial healthcare needs. This could be due to a disability, a debilitating mental health condition or a chronic illness such as Huntington’s Disease or Cerebral Palsy.

It is also referred to when someone undergoes a medical procedure and there are complications, such as brain injury, muscular dystrophy or injury to the spinal cord.

At M&S Care Services we provide complex care support for people who need medium to long-term, continuing specialist or substantial care because of a disability or chronic illness, or following hospitalisation or long-term medical treatment.

Our senior professionals look carefully at individual needs and create a personalised tailor-made plan to give them the best possible care. Whether you are looking to change care providers or have just been given a diagnosis, you are sure to have loads of questions. We have gathered a variety of questions we are asked regularly and hope these answers can help you.

If you or someone you are responsible for is suffering with any of these, then investing in complex care from a specialist is the best option as they will have the experience and understanding required to provide the very best care possible.

End of life care service is a philosophy of care that focuses on the palliation of a chronically ill, terminally ill or seriously ill patient’s pain and symptoms, and brings the skills and practical care associated with the Hospice movement into the home environment.​

Our End of life at home service offers dignified end of life care and support to people who wish to spend their final days or months at home. Supported by fully trained, knowledgeable and empathic carers, this type of home care means they are able to remain in a comfortable, familiar environment surrounded by a lifetime of warmth and happy memories.
​
We know this is an incredibly difficult time for families and offer not only practical help, but also emotional support and gentle companionship, advice and reassurance at a time when they need it the most.

Our fully trained carers can provide day or night time visits to the home, from just half an hour a day, or can move in to the home of the client and provide full-time live-in care and support according to the personalised care plan and the client’s specific needs. This allows families to be safe in the knowledge that their relative’s days will be as free of anxiety as possible under the expert care of a patient and understanding professional

M&S Care Services Stroke Care doesn’t have to happen in unfamiliar surroundings. In fact, we’ve helped many families get back on their feet after a stroke while staying in the comfort of their family home.

A stroke, or transient ischaemic attack (TIA), can have a life-changing impact on a person. But it doesn’t just impact the individual – it has effects on the entire family.

​

At M&S Care Services we understand how distressing it can be to see how a terminal illness is affecting a loved one. That’s where we can help; by providing specialist palliative care support so your family can make the most of your time together.

Palliative care at home allows you to stay in the place you feel most comfortable, surrounded by memories and the people you love. With the one-to-one support from a compassionate carer who is experienced in palliative care, you can have specialist support whenever it is needed.

​

M&S Care Services care for individuals with a variety of complex needs, including learning and physical disabilities. In all our focus on delivering person centred and individualised care - we do not believe in a one size fits all approach. Rather we place emphasis on each client’s life choices and preferences, and at all times promote dignity and privacy.

M&S Care Services knows very well that caring for a loved one with diabetes can be very overwhelming. That is why we train our team members to minimise the disruption of a diabetes diagnosis by providing the support needed to help everyone cope. Together, we create a support plan that is tailored to your specific needs and preferences, allowing you to stay in control of your routine and successfully navigate these lifestyle changes.​

Specifically trained to provide diabetes support, our team members offer assistance ranging from help around the home to personal care.