M&L Garden care

Mark came last week to look at the job and sent a quote a couple of hours later. We agreed to this, and arranged for work to start today including removing any garden waste.

He arrived at 8:50am started cutting down a tree at the back of the garden, I went out offered a drink which he accepted. Then within 30 mins I picked up on the ring doorbell that he had left, I thought maybe he was just going to his van as it had started to rain. Then after 2 hours of him not returning I contacted via text message to see if everything was ok and he told me he wouldn’t be carrying out the work as the job was now “too big” and also would not be removing any of the garden waste which he had created in the 30mins he was working.

Absolute shambles of a company, terrible customer service, had ignored multiple calls, text messages and emails today regarding removing the waste as I’m heavily pregnant with two young toddlers too. He just said no, and ignored me since. Leaving my garden unsafe and unusable.

Definitely would not recommend and have shared this information on my social media and also with Bark.

So hopefully he will be taken off the site shortly.

You should be ashamed of yourself. More...

Turned up on time. Did a good job. Neat and tidy. I was happy with the job.

Great, did what they said they would do, would use them again.

Very professional and very neat gentleman. I will not hesitate to recommend the gentleman to my colleagues