Multiple locations
Aims and objectives
A number of principles of good care have been highlighted in the last few years by policy and research, regulation and guidance. They include respect and ordinary courtesy; compassion and kindness; responsive care and treatment;
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1 customer review
Rita
Home & Domiciliary Care
I was very pleased with the service from Mission2Care. They were professional and straightforward to deal with. Jaqueline explained everything clearly and did what she said she would do.
The best part was how she treated my Dad - she put him at ease straight away and was very caring. She was like a little ray of sunshine.
I would definitely use Mission2Care again and would recommend them to anyone looking for a high standard of care.
Rita
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What do you love most about your job?
To meet people needs as per care plan and reach out to our community to render care as trained and per experience to make life better for those who cannot due to their chance life circumstance,give quality care provide safety,maintain dignity and respect to our clients,get them and relative involve in their care planning .Treating people equally and respect their preferences too.
What inspired you to start your own business?
We aim to comply with and exceed all regulatory and statutory requirements and standards, which are achieved through the core objectives identified by the company as follows:
To provide specialist multidisciplinary holistic assessment and management of services users’ needs and risks with comprehensive care planning, key working and specific interventions suited to individual needs, diversity and risks.
To deliver the highest standard of care and an absolute satisfaction to all our clients. The welfare of our staff and our clients is of paramount consideration and our entire team is committed to meeting this objective.
To develop a community where anyone needing any type of our services or support will feel safe and confident in the services we provide and above all, express their satisfaction about the overall services received. All our staffs share this belief and are supported to ensure that our mission is reflected in every aspect of the services we provide.
To work autonomously and collaboratively to promote, improve, maintain and restore the health of our clients. We aim to safeguard the privacy and confidentiality of clients and to enable the clients to maintain their personal independence, have informed choices and opportunity to enjoy and contribute to society.
Why should our clients choose you?
This plan sets out to demonstrate the way in which Mission2Care Limited intends to deliver high-quality Domiciliary services. The company has put in place the systems and processes that are necessary to protect service users, their families, staff and all relevant stakeholders. The role of Mission2Care Limited as well as the responsibilities and the standards it upholds is highlighted in this plan. The way in which the management team will ensure its objectives are delivered within the regulatory framework and the controls that are in place to ensure it discharges its statutory responsibilities are also described. The financial forecasts for the company for the next three years are also added to this document.
Mission2CareLimited has a legal obligation and is accountable for continually improving the quality of its services, safeguarding and exceeding high standards and creating an environment in which excellence in care flourishes.
To maintain service provision and ensure the safety of clients and staff, Mission2CareLimited subscribes to three key attributes of good governance, and these are:
❖ An ethos of continuous improvement
❖ Transparent responsibility and accountability for those standards
❖ Recognizably high standards of care
Can you provide your services online or remotely? If so, please add details.
Our services are person centered care which need staff to be were the clients location.
What changes have you made to keep your customers safe from Covid-19?
our staff still use PPE as some clients and provides
PERSON CENTERED CARE
ESSENTIAL SERVICES
Personal care:
Assistance with dressing/undressing - getting up in the morning and preparing for bed at night.
Assistance with bathing, showering and washing.
Assistance with skin care, washing hair and oral care.
Manicuring and foot care but not cutting toenails
Assistance with bed bathing
Assistance with toileting and use of incontinence aids
Assistance with medication and health-related duties (in accordance with the written Care Plan)
Night sleepover or sitting service and day sitting services.
Assisting with the feeding
Social care including
Companionship, social skills, social interaction,
Reminiscing and mental awareness stimulation
Letter writing, reading, and managing correspondence.
Escorting to medical and social appointments
Escorting to educational/employment establishments
Participation in hobbies
Walking and travelling
Assisting with an agreed programme of convalescence/ rehabilitation
Assisting with budgeting and finances
General living assistance Domestic care including:
Live-in care
The preparation of food, shopping, cooking, washing up and menu planning
Cleaning and general routine household tasks
Shopping
Laundry (including incontinence laundry)
All tasks carried out by Care Workers will be agreed and set out in writing in the Care Plan/Contract.
Target Market
As previously stated, Mission2Care Limited will focus on providing domiciliary care for people aged 18 - 65 and 65+ living with complex care needs. This provision for these individuals enables them to live a more independent life and is, therefore, a stated priority for social care in England. The company has identified several customer profiles and will be working closely with local authority in Nottingham and East Midlands to provide services to the following groups of people:
Individuals aged 18 - 65 years
Individuals aged 65+ years
Individuals with physical disabilities
Individuals with dementia
The company aims to expand to other East Midlands regions within the next year and ultimately, to expand nationally.