MERCY CARE LIMITED
Mercy Care Limited is a care provider in Kent founded to meet the needs of vulnerable adults 18+ requiring assistance with everyday essentials, making their days more enjoyable, worthwhile and individualised by carefully following their care plans while encouraging their independence as we provide care for you or relatives.
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What do you love most about your job?
To provide quality services for our service users choose how they wish to have live their lives following their agreed plan of care.
We are fostering an atmosphere of care and support which enables and encourages them to live as full, engaging, and independent a lifestyle as possible.
What inspired you to start your own business?
Mercy Care is passionate about understanding your needs and requirements, ensuring that we support you in just the way you need.
Why should our clients choose you?
Mercy care ensures that, the quality services we provide meet the requirements and standards of our registration. and the Health and Social Care Act, 2014.
Can you provide your services online or remotely? If so, please add details.
Mercy care ensures that all we issue our staff with the company's mobile phones.
What changes have you made to keep your customers safe from Covid-19?
Mercy Care ensures all actions are adhered to according to government guidelines.
We ensure that staff are reminded to do regular risk assessments and continue to adhere to standards as informed by government guidelines.
Mercy Care is constantly updating its staff for the awareness of Covid-19.
Personal Care
Mercy Care Limited is committed to providing quality services for Service Users by Caring, Competent, well-trained staff in the Service User's own home. We will do everything possible within our range to keep you safe from all forms of abuse and neglect, working with you and other agencies to prevent avoidable harm.
To provide service users with a choice on how they wish to have their care provided following their agreed plan of care.
To foster an atmosphere of care and support with Service Users, enabling and encouraging them to live as full, engaging, and independent a lifestyle as possible.
To ensure that consistently, we provide services that comply with the requirements and standards of our registration. and the Health and Social Care Act, 2014.
We provide domiciliary care services for people over the age of 18. This service provides personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. We provide full 24-hour service; this includes live-in support in your homes.
Where care is provided intermittently throughout the day, the person may live independently of any continuous support or care between the visits. The services offered by Mercy Care Limited are:
· Assistance with washing, bathing and showering
· Assistance to dress and undress
· Continence management
· Brushing and cleansing teeth or dentures
· Assistance with grooming such as hair brushing, shaving, and applying moisturising creams. Medication
· Administer medications from a dosette box or medication in original containers with MAR chart guidance.
· Assist with medications by opening dosette boxes, packets, bottles for the individual to administer independently
· Prompt medication by reminding the individual to administer independently Dietary
· Prepare food and meals at the individual's house
· Assistance with feeding and drinking Social Support
· Companionship service
· Assistance with planning and shopping to clarify what Care Workers can and cannot do for individuals. We have produced the following guide to inform and ensure that we do not offend or cause embarrassment when a particular
