Mae Care Limited
Ruddington
(1)
Ruddington
(1)
At Mae Care we have a team brimming with dementia specialists with many years experience. We aim to give the highest quality person centred domiciliary care. We are recognised as punctual, reliable, well qualified and committed to our customers.
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1 customer review
Kaylee B
I absolutely cannot thank Mae Care enough for their hard work and passion to delivering the best service possible.
Just under two years ago I was overwhelmed with trying to find a team to help my grandad live as ‘normally’ as possible in his own home, while working around my own schedule.
Nobody truly understands how hard this can be when suffering with dementia.
I feel as though every heavy cloud has been lifted, thanks to the team.
Not only have they changed my grandads life for the better, they also have mine!!
When I was recommended Mae Care, I never expected to meet a team who are so passionate to improve the quality of life for individuals with dementia.
Everyone has been absolutely incredible. I haven’t seen a positive change like this in my grandad, since my Nana passed away.
The communication between the carers, management and even to myself
has been phenomenal. This is so important to myself!
I’m truly struggling to show my appreciation. Thank you SO much Mae Care. We need more of you!!!
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What do you love most about your job?
The company prides itself on a flexible approach to care, which has gained us a outstanding reputation and we are proud of our rating with the CQC, which was over all GOOD in all areas.
We love to be proactive and reactive and take great pleasure in making a measured, positive impact on people's lives.
Why should our clients choose you?
We are reliable, punctual, highly experienced and highly qualified.
We take a real personal and professional interest in our customers.
We are flexible, discreet and treat each individual respectfully and to their bespoke needs.
Our calls are monitored through a live application (Birdie), to make the customer receives the full allotted time that has been agreed.
Can you provide your services online or remotely? If so, please add details.
We always have staff ready to answer any calls on care related queries , or further support.
We may also be able to facilitate crisis interventions.
Our mobile software gives us a live feed, which can be shared with the family members of the customer.
What changes have you made to keep your customers safe from Covid-19?
The use of full PPE, even after relaxed government guidelines was given.
We wrote our own PPE policy for our own staff to adhere to.
We paid for enhanced insurance coverage.
We continued to support people with Covid19, adhering to all government guidelines
Dementia care
After offering a free assessment to a prospective customer, we provide a one-to-one service, that is totally committed to a person centred approach.
Our staff are extensively trained and have much experience in all areas of dementia care, and therefore understand the bespoke needs and requirements of each individual.
Domiciliary and palliative care
As well as an experienced team of dementia specialists, we are dedicated to all aspects of domiciliary care in the community.
We promote Independent Living and can offer multiple daily calls, as part of our service, to ensure the best possible service.
We understand the need for a bespoke care package for each individual to offer the customer, the best service.
We extend our service also, to the areas of continuing health care and palliative, working close with all support networks.
Social Inclusion
We are very aware of the need for social inclusion and are committed to the emotional and psychological needs of the person, we are caring for.
We offer Social Inclusion as a separate service to domiciliary care, however, Mae Care se this as equally important to their over all wellbeing.
This can include, shopping, cleaning, trips out and group activity in the community.
