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M

Macdonald Houstoun House Hotel

East Calder, West Lothian

(77)

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Reviews (77)

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4.5/5

77 customer reviews

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24 December 2019

Stay was ok but there was a smashed picture in the room when we arrived.Entertainment stopped at 8pm which was very disappointing as well, service through the hotel was poorer standard to previous years as well.

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24 December 2019

Impressive and staff really helpful

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17 December 2019

Here for Santa experience weekend with daughter having a great time staff are all brilliant would recommended for anyone with kids

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17 December 2019

fantastic stay again this year for the Xmas weekend all the staff from the cleaners , Elves , waiters etc cant do enough for you all very well mannerd and helpful , David the hospitality manager was great see you next year.

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28 October 2019

Reception had us book as B&B not half board but this was sorted quickly (not sure if this was the hotels fault or Hotel. com). Room was clean, comfortable and modern. Only issue was dinner was served in another hotel in the resort. Just as well it was not raining. Dinner was excellent, breakfast was good. Issue with staff, although friendly and helpful, trying to understand some was difficult. Too many foreign staff and not enough Scottish - Why.? Good hotel and handy for visiting the area. More...

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28 October 2019

Nice hotel. Stayed many times. Always appears quiet and off season. Maybe I'm lucky. I think the most confusing thing is there's about 4-5 residences ran by MacDonald's in aviemore and think they need much more distinct names, Alpha, Delta etc. Or even pair the resistances with the food on site, so burger, pizza, restaurant, steakhouse etc. More...

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28 October 2019

In general hotel is well equipped. Decor is getting a bit dated and service seems slow. Breakfast time is a challenge and more could be done to improve layout.

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28 October 2019

Big Hotel complex and comfortable

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28 October 2019

2 grandsons aged 9 and 6 had wonderful time on inflatables /soft play and in the pool. Because they were so happy with that we grandparents were able to relax read and just think about where we would go to eat. Breakfast buffet delicious Carvery and Italian were fine though all would have benefited from warm plates.Lunch suffered from poor service in Laggan Bar though food was good .Chicken fillet take away seemed out of place. More...

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30 September 2019

The family room with bunk beds was excellentThe swimming pool was lovely unfortunately jacuzzi was broken and showers were cold and a trickle of water Place very tired looking needs attention

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30 September 2019

Expedia DBB offer has a bug - the hotel is not properly informed of the rate and it is hassle when you arrive to explain that you have paid in full. The hotel is packed with activities for kids but a bit tired - management need to do a walk through so they can truly experience from a customers point of view and put things right (e.g badly lit stair well, breakfast room, porridge very salty, lack of healthy kids meal options...) More...

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28 September 2019

The location of this hotel is excellent for Aviemore and local attractions. Helpful to have onsite restaurants and activity centre. That’s why we chose the hotel. For the price I think the buildings are run down and the rooms are fine but nothing exceptional. The pool is quite cool and the jacuzzi wasn’t working. The kid’s room was fab. Expect more for 4* but facilities make it worthwhile if you get a good deal. More...

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28 September 2019

Very friendly and helpful

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28 September 2019

There are plenty of activities to do in or around the hotel for young kids and adults too. The on-site restaurants (we tried Aspects and the Italian) were really tasty and reasonable, although drinks were a little expensive (hotel prices). The activity centre and play park on-site were really useful and very well maintained. The Highland Safari Park is a must for a young family. More...

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28 September 2019

Would expect a little bit more from a 4 star establishment. My room was on the ground floor making privacy scarce. Dark and quiet so I slept well.

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25 September 2019

Lovely place for holidays.

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8 September 2019

This is THE place to stay in Bath. First class service, great rooms and the best parking. The hotel property is gorgeous. You could never leave the hotel grounds and have a perfect day . Outstanding bar for an afternoon Gin & Tonic or a nightcap. More...

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8 September 2019

Most excellent stay at Macdonald Bath Spa. Friendly and attentive service, 5 star rooms, comfy beds, gorgeous hotel grounds, convenient parking, central to all of Bath and a lovely bar for a nightcap. A perfect anniversary weekend.

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31 August 2019

Overall it wasn’t okay .

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29 August 2019

Fabulous suite loving ever minute Bath super walking city

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28 August 2019

We had stayed at the hotel previously, so knew what to expect. Resort concept still hasn’t got it rights. No-one in ‘entertainment’ bar when we returned from dinner at 9.30pm.Investment

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28 August 2019

Clean and full of friendly staff , picture hall latest films. On show,.

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28 August 2019

Lovely place to visit Scotland is the best

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28 August 2019

Leisure facilities disappointing. Close at 8pm, a number of things not working.

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28 August 2019

Staff so happy to help.... Food was great.. So much to do..

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28 August 2019

Lots to do and will definitely be back again. All staff friendly and welcoming and great choice of food and activities for all. Just a shame we didnt arrive till late due to a long road diversion on the way down from North. Wish we had booked another night. Great service all round, thanks Expedia and Mcdonald Resort. More...

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28 August 2019

This would of been 5 stars had the family room we were given been clean. We were moved rooms but it disrupted the kids initially after a long drive. They did rectify the problem but make sure your rooms are clean before you allow guests in. Not a cheap stay but apart from that it was fab and good facilities. More...

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28 August 2019

Aweesome

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30 July 2019

Room was comfortable, spa facilities are good although maybe a little old. There are nice spaces to sit and the staff are friendly and helpful. There’s several nice little touches (4 bottles of water in room fridge, fluffy gowns in room. …MoreRoom was comfortable, spa facilities are good although maybe a little old. There are nice spaces to sit and the staff are friendly and helpful. There’s several nice little touches (4 bottles of water in room fridge, fluffy gowns in room. The star is docked for the distinctly unimpressive catering. The evening meal was good service but was a little tasteless - didn’t taste fresh, and was very uninspiring in general. I would recommend not eating in the restaurant here, but instead visiting the nearby (15 min) bath city centre restaurants. More...

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28 July 2019

Das komfortable Zimmer, das Personal, die Lage in der Nähe der Seen..

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28 July 2019

Chambre bruyante Personnel à la réception a notre arrivée récitant son laïus sans se soucier que nous soyons étrangers.

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28 July 2019

Great facilities for children. Our son was unwell overnight and the staff went above and beyond, waiting with us for an ambulance, leaving us chocolates and checking in with us later on. We would definitely return.

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28 July 2019

The staff were great, the breakfast was particularly good and the evening meal was very nice. We liked the option of using the half board package at the Steak House at the other McDonald resort in Aviemore Rooms were cleaned everyday Didnt get to use other facillities as we were out a lot. The shops were expensive.

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28 July 2019

Lovely location felt like a 5star hotel, very clean, superb breakfast, will go back one day, would recommend

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28 July 2019

Great place for food. Kids eat free from the burger menu :) staff helpful and friendly

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28 June 2019

Stunning!! Great location, good and facilities we live in Edinburgh so it’s fantastic to get away and explore Scotland and all the amazing places close to and at the hotel 10/10

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28 June 2019

Pleasant surroundings very clean. Well cared grounds.

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28 June 2019

Vriendelijk personeel, ruime kamers, schoon..

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28 June 2019

The rooms were comfortable and clean. Nice toiletries. The hotel is dated. The hallway of the hotel smelled damp. There was also damp mold on bathroom as it wasn’t ventilated.

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28 June 2019

Lits confortables.

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28 May 2019

Die Nachspeisen im Aspects Restaurant waren besonders lecker..

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28 May 2019

After a long wait to get checked in due to computer issues we were checked into a lovely room. Bed extremely comfortable and clean. Food ok but overpriced. All in all a lovely one night stay on our way north. More...

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28 May 2019

Room was clean and bed comfortable. Bathroom would benefit from having some hooks on wall/ door. When arrived, no-one was at reception and no phone was available to call for a member of staff. Not great first impression!

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28 April 2019

The room was really cold, old electric heaters so took ages to heat up the room and it didn’t really heat the room at all. Not an issue in summer but this time of year the room was very cold. Apart from that, brilliant time! More...

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28 March 2019

The staff were the highlight and made our stay more relaxing.

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28 January 2019

Bardzo miła i pomocna Pani na recepcji. Pomogła ulokować pokoje obok siebie. Podkreślam że był to sobotni wieczór..

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28 December 2018

Le déjeuner !.

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