Luckshine services
(18)
(18)
18 customer reviews
Anthony
Very professional and efficient. Did very well with a deep oven clean and they paid good attention to details. I would highly recommend.
Nnaemeka
I recently hired Luckshine services for a cleaning, and I was extremely happy with their service. The team was professional, punctual, and did an outstanding job. They paid attention to detail and left my home spotless. Their eco-friendly approach was a bonus. Highly recommended! More...
Hannah
The team was very helpful with the website that done for my business. Attention to detail and were very open to asking questions. Would always use them and would definitely recommend them to anyone More...
Temi
Fantastic service from luckshine, 💯 recommend them for any kind of cleaning job
Michele
End of Tenancy Cleaning
Cannot rate Sophie and her team highly enough. They did a fantastic job throughout, paintwork, windows, blinds, bathroom, kitchen and carpets. The whole flat looks amazing and Sophie and the team were friendly, polite and highly professional. Would definitely use again. More...
Jacqui Bain
Oven Cleaning
Someone came to clean my oven, complained at how unclean it was. Stayed 2 hours, didn’t finish job and then tried to charge me £130.
The quote was £70 with an additional £10 if oven was bad.
I argued price and response that
“ payment should be £150 but she’d charge me £120 because job wasn’t 100%”.
I think even original quote of £70 is a lot for 2 hours and an unfinished cleaned oven.
Based on my experience I would not recommend using this company.
More...
Reply from Luckshine services
Thank you for contacting us for your cleaning service and leaving a review. We have built our brand around excellence and exceptional customer service, and we always go above and beyond to achieve this. As you can tell, this is our very first negative review and I apologise for your dissatisfaction in our service. As we both understand, the oven, gas hob and air vent (dripping with oil) we were contracted to clean hasn't been cleaned for 3+ years and we made it known to you that one cleaning wouldn't be enough to get it in the shape you want. We established this scope and you agreed to it. We did our job as agreed only to receive this review with shock and also have our agreed payment withheld by you. Our client satisfaction is top priority and we've always maintained this. Once again we apologise for your dissatisfaction in our services even though we worked within our agreed scope. Thank you!
Julia Grindley
Wonderful! Sophie turned a filthy flat into a lovely home at very short notice. She is hard-working, thorough, efficient, friendly and very skilled. Highly recommended!
Pam Hamilton
House Cleaning
Hard, courteous workers. Completed the task splendidly.
Aathira Prakash Menon
House Cleaning
Very nice and friendly service.
Mrs Christina McLuckie
Oven Cleaning
Luckshine very efficient to work with...Sophie is a very good, thorough worker, would recommend!
Max Harrison
End of Tenancy Cleaning
Luckshine did a brilliant job for me - they were able to arrange a cleaner for me at pretty short notice and they did a really good job cleaning down the property. Thorough work, will definitely be calling on them again if I need some professional cleaning done. More...
Margaret Macfarlane
End of Tenancy Cleaning
lovely friendly team, excellent work, great comms. would def use again.
Val White
House Cleaning
Sophie did an absolutely stunning end of tenancy clean of property. Very dedicated and conscientious cleaning team - very helpful service!
Mandy
House Cleaning
Sophie is amazing. Such a hard worker and so cheerful. Would definitely recommend her and use her again
Sian
Oven Cleaning
Amazing service for the oven clean, worth every single penny, came up like new
Margaret Astbury
Oven Cleaning
Great service. Didn’t know the cooker could look like that. Sophie came & did it herself & we are very pleased with Luckshine.
Thank you
Angie
House Cleaning
Sophie is really lovely. Plan to use her in the future I would highly recommend.
Reply from Luckshine services
Awww thank you so much. You are a wonerful person Thanks
Kyle
The company is very reliable, they did a good job, and their price is very affordable. I will definitely use them again.
The company deserves more than a five star.
More...
How long have you been in business?
Luckshine cleaning service has been in business for 1 year
Do you bring your own equipment and supplies?
We suplly our staff with cleaning equipment and supplies, when a customer suggestswe use theirs we are always happy to oblige
What do you love most about your job?
Making a home look spectacular for our sutomers and most especially, bringing smiles and a sense of satisfaction to people
What inspired you to start your own business?
Been cleaning for people for a while when i had to do something to survive from there it became a passion and a hobby
Why should our clients choose you?
We guarantee satisfaction, relability, consitency and most of all smiles to clients
Can you provide your services online or remotely? If so, please add details.
No all services are done remotely. You cannot clean a customers house online
What changes have you made to keep your customers safe from Covid-19?
Antibacterial cleaning products
We ask the cutomer not be around during the clean so as to avoid cross contamination.
