lrm offer a full range of services but concentrate on residential block management, lettings management and new build services for large residential developments. Managing the service charge accounts and contracts to ensure value for money in a transparent way and listening to residents and leaseholders to ensure we work together to provide a development that is safe, secure and forward thinking. Working together to formulate a plan for the building which provides the blue print for the successful running of the property.
Siew Chee Kong
LRM have worked hard and gained my confidence over the way they have handled the cladding fiasco. Given the extent of the problem; I feel assured that Steven Truman and his Team will get us though. Having gone a few Property Management Companies; I can say that LRM is a cut above the rest. More...
Janice in conveyancing has been excellent. Friendly, efficient and gets any issues solved - a pleasure to deal with. LRM should use her as their benchmark for customer service.
Review on Nick Gibbs - Estate management. Very quick and reliable service. Nick always helps kindly and quickly to all our questions. Very well done! Sonia
Review on Nick Gibbs - Estate management. He has been assigned to our development a few years ago. His performance has been in my experience outstanding. He responds quickly to email/calls, follows through on the issues, provides updates, if needed gives guidelines and is always polite. Keep up the good work!Kind regards,KF More...
Hello, as part of my job I have visited many luxury apartment buildings and met many porters and concierges. In the autumn of 2018 I visited Brandon House on Borough High St where a gentleman named Kristian was working at the time and let me say although he couldn't exactly help me I witnessed his interaction with residents and contractors in that short time I was in the office and he was the definition of professionalism! ! (No exaggeration). Fast forward to march of this year and my job has brought me to Plough road SW11 where to my surprise Kristian is now lead concierge there. Again, his conduct and attitude is 5* quality. A true asset to your company. I can imagine it all goes unnoticed and unrewarded by management so please at least let him know he is doing a great job! Thank you J M Bailey More...
Great staff onsite (St Mark's Sq) and in the central office! :)
I just wanted to give you some feedback about Billy (LRM) Whenever I've needed help since moving in Billy has always been on hand to help. I am disabled and including have moved on so swiftly if it hadn't been for Billy.I run a business and staff like Billy are hard to find, he is a real asset to your company and I'm sure all the new residents that move into The Exchange will be treated as well I have been.The corridors are always clean and the bin store as well.Well done LRM and BIlly More...
I have been dealing with Janice Whitticom at LRM who has been very responsive and especially helpful in providing management information to assist a sale. I would recommend highly.
Janice very promptly dealt with my urgent enquiries today on leasehold information needed to progress a clients transaction promptly. It is refreshing to know there are still management companies out there who use the technology to assist conveyancers and not cause delays in a transaction. thank you very much, very impressed! More...
Lift & Load London
Kuela was very helpful in dealing with a Property access matter, great customer service. Thank you.
One of the best management services I have had experience with. I have been in UK 4 times and I have come across at least 5 property management services so far. I have only had bitter experiences with all of them. You often see agencies not responding to your calls, requests, emails etc for ages and literally frustrate you for even the simplest requests actioned. In most cases they don’t even bother to look at the property once it is rented and show up only when your contract runs out.With LRM and especially with Craig I never had to ask for anything twice, in fact the management takes care of most of the things proactively than reactively. Their response time for any issues is wonderful and their customer handling skills are remarkable. I would strongly recommend LRM if anyone is renting a property managed by them if you really want a peace of mind.Thanks Craig and thanks LRM More...
I have found LRM helpful and quick to answer any queries I have had over the last 2 years and am happy with the service they provide to our development. Importantly , Mr Craig Johnson dealt with a maintenance issues very quickly when it was needed , so really appreciate ! Thank you Mr Craig More...
We have had our building managed by a number of managing agents and I must say, LRM has been one of the best we have had so far. I am particularly thankful to Craig Johnson for his responsiveness and promptness whenever issues are brought to his attention. Keep it up Craig and the LRM team. More...
Good service and prompt reply from Nicholas Gibbs regarding issues related to my property.
I am a property solicitor, so I deal with managing agents on a daily basis. LRM is by far one of the best. The customer service is responsive and helpful. In particular, Janice, who is very friendly and approachable. More...
Amy van der Grinten
Recently relocated to London and my new flat is managed by LRM. Steven and Craig have both been absolutely fantastic in resolving any issues that have arisen, no problem is too much. It's made the whole process much smoother and I'm very settled in my new flat, especially knowing I can call on them if there is anything I need sorting. Highly recommend. More...
Amazing experience I must say ! Craig Jackson made it so easy and hassle free ! . Keys were delivered on time and there was nothing to worry about !. Good job!
I have been dealing with LRM for around 8 years now and I can't fault their services. They are very hands-on and much, much better than some of the other management companies I have dealt with in the past. Highly recommended.
We appointed LRM to run our development of 25 Flats. They have provided a good service and are cost conscious. Their expertise in dealing with an external government agency has proved invaluable. During a two year period of protracted negotiations they achieved a satisfactory outcome for us. They helped us avoid a potentially massive bill. We found them both professional and knowledgable. FF Chairman Micklegate Limited. More...
When I've needed something done, it has been done speedily and courteously including attendance at and future planning for the property.
As a managing agent LRM has been very good - compared to the last provider, who frankly we dreadful and provided a poor service on all basis, LRM have listened and sought to rectify and respond to concerns. They know the property and staff employed and with our current agent are getting to grips with issues that need tackling. More...