UB3, Hayes
As an organisation caring for people is our passion and the fundamental reason why Loyalty Healthcare Limited was created (there are solid evidence of satisfaction from the people we care for, their friends & families and stakeholders).
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What do you love most about your job?
I have passion for caring for people.
Promoting people's independence and respecting their views.
Valuing the clients and their family.
Promoting equal opportunity.
What inspired you to start your own business?
To make a difference in people's life and to promote independence.
Why should our clients choose you?
Because we provide high standard of care and we ensure that our client are satisfied with the care and supported provided.
Can you provide your services online or remotely? If so, please add details.
No. We do home visit and provide domiciliary care.
What changes have you made to keep your customers safe from Covid-19?
To ensure that staffs are up to date with their training (infection control).
To ensure that they are using the PPE's in a safe way.
All staff will have in house training on donning and doffing. All staff will read the Personal Protective Equipment (PPE) Policy and Procedure. PPE audit – staff observation will be used to ensure effectiveness, this will monitor if staff hand hygiene was performed correctly before PPE was donned, the appropriate PPE, for supporting the service user was donned correctly and the PPE was disposed correctly when finished and hand hygiene was done properly when doffing the PPE.
Home and Domiciliary care
Providing care and support for people in their own home.
Maintaining their dignity and independence.
Treating them with respect.
Ensuring they are safe at all times.
Support with medication and mental health wellbeing.
Providing holistic approach care and high standard of care.
We offer all services of care that is required, visiting, live in care 24/7 support. We are experienced staff in nursing and the registered manager is a registered mental health nurse who has been a nurse for over 18years and has got vase years of experience.