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Lilies Funeral Directors

Birmingham

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5/5

82 customer reviews

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8 February 2024

I never had to arrange a funeral before. I went to 3 funeral places I did not like the look of the people I was talking too. Nor the rooms they had used. They were creepy.
I was on the Chester road going to Tesco. I look out the window there was Lilies. I ask my sister could we stop and I look at this one. Calum opened the door. He did not look creepy. The room he took me in was so serene and peaceful. I listen to most of the things he was talking about. But all I could think about was these are the people whom I would trust with my husband. If I have to give my husband back to God then these are the people to help me.
And I was right. From the time I last saw my husband until the funeral day. He was safe in there hands. There was a lot of them involved but unfortunately I could only recall one name. But they all did a nice job. And the celebrate they got me to Alex Reed made it more special too. I definitely what these people to do me when it my turn. Thank you from the bottom of heart for all that you did for me and my husband. I think between the lot of us my husband had a good send off. It was heavenly.
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28 October 2019

Calum and the team showed kindness and compassion and helped in every way with Mums funeral. Thank you.

Reviewed on Google Maps

3 October 2019

Myself and my family cant thank Lilies funeral directors enough for the outstanding service they provided for my grandads funeral. You Went above and beyond and we couldn't have asked for more for grandad. Thank you so much, the family of Colin Whitlock xxxx More...

Reviewed on Facebook

29 August 2019

When my mother in Law recently passed away, we didn't know where to start with organising the funeral. Lee and Nathan and the team looked after us all the way. The communication between us was very helpful. Everything was explained and organised giving us comfort as a family. They gave us support at our time of need. Completely professional from start to finish.on behalf of all the family i would like to show our appreciation and would defiantly recommend you . Everything including cost was all explained in our initial meeting with NO hidden charges to surprise us later. Thank you at this hard time More...

Reviewed on Google Maps

29 August 2019

Well what can I say -amazing.You made this difficult process so easy for us.You cared you were respectful and communicated exactly what we needed. When you are in shock after a death you need that support and guidance.My brother was laid out and made to look the best-people came and were all given the same respect.The funeral was amazing organised and on time.I would not hesitate to recommend you to others. So professional and caring.Forever grateful.Marie Vickers-funeral of Mr John healy More...

Reviewed on Google Maps

10 August 2019

I cannot thank Nathan and colleagues enough for their compassion and respect in arranging my father’s funeral. I had complete faith in them and this was justified - nothing was too much trouble. Thank you so much from all if us in the Aldridge family xx More...

Reviewed on Facebook

16 July 2019

Superb service after our father passed away. Everything was explained to us in a professional manner.. Communication between us was excellent, We even received an e-mail stating the cost & breakdown of the price. Cant praise this company more.

Reviewed on Google Maps

7 July 2019

Having lost our dad so suddenly and being completely heartbroken and not knowing which way to turn, or where to go. So we turned to the amazing Nathan and the team at Lillies. .we as a family can't recommend them enough..Nathan you are so amazing, you really gave us hope at our lowest of lowest..you really looked after dad so well. He would of been looking down thinking that is everything I would of wanted. Thank you to you all xx More...

Reviewed on Facebook

30 June 2019

Excellent service provided from start to finish. The team were very friendly and professional which gave us instant confidence that we were in good hands. I couldn’t rate the service we received any more highly. More...

Reviewed on Google Maps

30 June 2019

I would highly recommend this place Lilies they treated my self and daughter with the greatest respect when we went to pay our respects to my son the day before his funeral and his last journey was just the best ever.... .thank you Lilies

Reviewed on Google Maps

20 June 2019

We lost our dad suddenly and lilies were brilliant with us during our difficult time. Everything we wanted for dads funeral, they sorted for us. Our dad would of loved his funeral. We couldnt of wished for better. Thank you Nathan and team at Lilies. We will highly recommend you. More...

Reviewed on Facebook

5 June 2019

Lilies arranged and conducted my Nan's funeral last week and we couldn't have asked for better. Everything went smoothly from start to finish.

Reviewed on Facebook

4 June 2019

Made sure my brother had an amazing send off absolutely brilliant

Reviewed on Facebook

4 June 2019

I was really pleased with the service provided by lilies. They were very professional and good value. Lee was lovely on the day and treated my mom with the upmost respect. I would definitely recommend them to help you deal with this difficult part of your life. The minister they recommended- Gary Rollins was exceptionally good. Everyone that attended said it was a great service. More...

Reviewed on Google Maps

15 May 2019

Lilies were outstanding very professional and nothing was too much trouble. They handled my mom's funeral today very respectful Thanks for the pink cask and fairy lights Thanks Darren

Reviewed on Facebook

8 May 2019

I can’t rate this firms professionalism highly enough. I chose Lilies to conduct my Dad’s funeral and it was really important everything went right on the day. They are professional, highly compassionate and I would have no hesitation recommending them. Everything was conducted with complete care and attention to detail.Thank you to all of you at Lillies who are an absolute credit to your profession. More...

Reviewed on Google Maps

19 April 2019

Lilies funeral directors feel your pain, knowing that they really care of the loved ones that you have entrusted into their care is such a comfort. It's not a job to them, everybody they look after is cared for and treated with the upmost respect. Can we ask for anything more at this very painful, broken, heartache time. You make this difficult time a little easier to bare. You are such special people. THANK YOU. More...

Reviewed on Facebook

17 April 2019

I would recommend lillies highly. They looked after our daughter Amelia. Going through the hardest time of our lives and Lillies made it that bit easier and we knew Amelia was being looked after. They gave our little girl the perfect day for us and her family to remember. More...

Reviewed on Facebook

8 April 2019

Lilies looked after my mother's funeral and have done her proud. Nothing was too much trouble and were very accommodating to the families needs , I'd highly recommend Lilies fsr more friendly and approachable than many of the older companies that have gone before , well done guys and a huge thankyou xxxx

Reviewed on Google Maps

8 April 2019

I would highly recommend your services. Our mothers funeral was perfect. Everything was very professional. Thank you for your support during this sad time.

Reviewed on Google Maps

26 March 2019

perfect service from start to finish, nothing was to much trouble and help where and when asked. really appreciate all they have done for my mother they treated both her and us with dignity and respect at all time . thanks guys your all stars xxx

Reviewed on Facebook

26 March 2019

I could not recommend lilies funeral services enough. They went above and beyond to help with my grandad’s funeral, nothing was too much trouble. These young men showed so much compassion and a genuine kindness at what was an unbelievably hard and difficult time for myself and my family. I could not of wished for a better service for my grandad and feel so comforted with the amazing send off he had ❤️ I speak for myself and my family when I say we have never experienced professionalism like we did at Lilies funeral Directors. Thank You with all our hearts, everything you did was extremely appreciated by all the family ❤️ More...

Reviewed on Facebook

9 March 2019

We work alongside Lee and Nathan with horse drawn carriages. They are passionate and caring. Nothing is too much trouble , they go above and beyond to make it perfect for the families.

Reviewed on Facebook

8 March 2019

I contacted Lillies when I knew that my husband was extremely ill and the family had been told that he would definitely not improve- they gave me advice on what to do next in a friendly and professional manner. When the time came that my husband actually died they guided me from start to finish-even contacting the Birmingham registrar on my behalf. I would definitely recommend Lilies as my family were treated with dignity and nothing was too much trouble for Lillies - they provided an excellent speaker to do the service and I would certainly recommend them. I would like to say thank you for all that you did in making my husbands funeral such a lovely occasion. Jane Cooper. More...

Reviewed on Google Maps

3 March 2019

I would like to express my gratitude to Lilies Funeral homes, my husbands funeral must have been a huge challenge to facilitate with around 400 in attendance, it went as smoothly as possible and i left the crematorium feeling a huge sense of relief and happiness rather than sadness and part of that is down to Lilies. Thank you

Reviewed on Facebook

27 February 2019

Thank you so much to the team at Lilies. Today was my dad Alberts cremation, You have all been so kind and supportive to myself and my mother. Nothing was too much trouble. Once again thank you so much, you took so much stress off us. More...

Reviewed on Facebook

19 February 2019

Highly recommend a professional but personal service; with kind, understanding & down to earth staff. Nothing is too much effort and you’re listened to and put to ease through such a difficult time.

Reviewed on Facebook

8 February 2019

I can't thank these guys enough for all their help and guidance throughout my sisters, husbands funeral. They were friendly, helpful and definitely went the extra mile. Lee even sorted out the church, cemetery and is now helping with the grave stone. I would recommend them to anyone. Many Thanks from us all especially my sister Julie More...

Reviewed on Google Maps

8 January 2019

On behalf of the family of the late Julia Warom, I would like to thank Callum for the arrangement of my late mother’s funeral. Everything was so professionally handled and I was kept up to date by email of the design, layout and wording of the service booklets. The funeral itself was handled with compassion and respect by Nathan and team. I would highly recommend ‘Lilies’ from start to finish. Thank you so much once again. More...

Reviewed on Google Maps

8 December 2018

What can't I say the kindness,genuinity and amazing professionalism that was portrayed by Nathan and his colleagues is beyond words, the warmth,love,care and understanding that was shown towards myself,My family and my Nan (R. I.P) was immaculate Nathan took time out of his own personal life not in his working hours to allow me to spend time with my Grandmother,He showed exceptional support and guidance throughout and I could never thank him enough, he presents everything in the up most respect and goes above and beyond in every aspect, he was also someone I could look to for emotional support as he was there not only as a funeral service but as friend in which he shared his own personal experiences and made me feel at ease during the whole process, you will not be disappointed with the beautiful services lilies supply, honestly I am eternally greatful, sending love, luck and happiness to all that work at Lilies Funeral Directors Xx Samantha More...

Reviewed on Google Maps

8 November 2018

All our gratitude for your prompt and respectful professional support in a difficult moment for our family. A special thank you for Mr. Lee's assistance who made simple an intricate procdedure of repatriation. We wish you all the best. Lucian Radu More...

Reviewed on Google Maps

7 November 2018

Thank you to lilies funeral directors for the care they have given to my nan. Lovely, kind and caring staff, couldn’t recommend them enough. Nothing is to much trouble. Thank you More...

Reviewed on Facebook

30 October 2018

Have to say a massive thank you to all at Lillies for the amazing care you all took in looking after my dad. However special thanks to Calum and Nathan oh and Ged,Gerard or was it Gerald I spoke to Lillies before my dad had passed away as we knew his passing was imminent and dad had wanted me to sort things out. Nothing was too much trouble, every question I had was answered. Being able to speak via the facebook page is enormously helpful and Nathan no matter what time of day always replied to my quieries. You all gave such compassion towards us and my dad and there was always endless supplies of tea if needed. As hard as it is to lose such a leading figure in a family you guys helped make this a dau that we can smile about with fond memories and as my dad so greatly shared..... My love is like a candle More...

Reviewed on Facebook

22 September 2018

I was at a funeral Directed by you and would definitely recommend you..

Reviewed on Facebook

18 August 2018

An absolutely brilliant funeral directors. We were treated with respect and compassion. They gave My Billy a beautiful funeral. Nathan arranged everything with professionalism and nothing was too much. Martin the Minister conducted the service with real emotion. All said what fantastic service. I would like to thank Nathan and team at Lilies Funeral Directors with all of my heart From Netty Ross, family and friends xxx More...

Reviewed on Facebook

27 June 2018

Fantastic personable service, very professional and also very supportive with every aspect of the whole service, nothing was to much trouble. Highly recommend and definitely made our heartbreaking situation a little more bearable. Really nice people More...

Reviewed on Google Maps

10 May 2018

A massive thank u to all at Lilies Funeral directors for the amazing service my family received for my Aunties funeral. From the moment my mom stepped foot into the shop in kingstanding and spoke to Calum to book the funeral til yesterday when we had the funeral where Nathan and all his team were there to look after us, everyone was so professional, kind and friendly and made her feel so at ease. As a family we are sincerely grateful for everything they have done and will be recommending Lilies to everyone we meet xxx More...

Reviewed on Facebook

8 May 2018

From first walking into the shop we were met with amazing customer service, compassionate staff and the best value around.
The service for Mom was beautiful, the cars were lovely and the minister was fantastic.
Thank you everyone in the Lilies team for making a very hard experience that less painful for us and our family.
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Reviewed on Google Maps

1 May 2018

I personally didn't have any dealings with Lilies, but had a glowing recommendation . My best friend sadly lost her brother last year, very unexpectedly, and she couldn't praise them enough for how they treated her and her family. It made a heartbreaking situation a little easier to bear More...

Reviewed on Google Maps

1 May 2018

From my first phone call, to receiving my father ashes back, Lee, Nathan and their team treated us with love, respect and thoughtfulness.
Lee guided us through the formalities and paperwork explaining everything in a nonhurried caring way.
It’s possibly the worst time in your life but it was helped by Lilies. I can wholeheartedly recommend Lilies

Thank you so much.
More...

Reviewed on Google Maps

27 March 2018

I am so grateful my neighbor and my pastor both recommended Lillie's from the time we went to organise the funeral where Lee made us coffee and Nathan went through everything offering advice and support as it was my first to have to organise , right through to the crematorium, they were so helpful, courteous, and professional. They made us feel like old friends warm and welcoming. I would recommend them. A sad time but it felt relaxing and peaceful thanks to Lillie's. My dad would of been so happy with them. More...

Reviewed on Facebook

12 March 2018

Lilies is the best funeral directors not only did they look after my dad before his funeral they made the day of his funeral so special thank so very much the bent family xxx

Reviewed on Facebook

12 March 2018

Nothing but good things to say couldn’t be more happy with what they have done for my grandad

Reviewed on Facebook

9 February 2018

My son in law lost his father very suddenly i rang Nathan & lee for help and guidance as my son inlaw was destroyt ,, they were fantastic they took away so much stress and the day of the funeral was BEAUTIFULL so full of passion and dignity thankyou Lillies you made so much sorry easier to bare ,, Mary m x

Reviewed on Google Maps

8 February 2018

I would like to just say that this company is so professional. They have recently looked after my husband Brian's funeral and I wouldn't have wished for it any other way. Nothing was too much trouble they helped all ways possible. Very professional. I asked for a non religious ceremony and that is exactly what I got. Thanks to Nathan and Martyn. I would sincerely recommend them. Mary More...

Reviewed on Facebook

3 February 2018

Exceptional service, highly recommended... so helpful at such a difficult time.

Reviewed on Facebook

14 December 2017

Just wanted to say a huge thank you to everyone at Lillies for everything they’ve done for us recently. We lost Nanny last month and Lillies handled the funeral. The service we received was exceptional. Lee in particular worked day and night to ensure all of our needs were met. No task was too big or too small for him and he was always happy to help. At such a difficult time for us as a family he made the process easier than we thought possible and ensured that my grandmother had the send off that she deserved. Thank you so much Lee and the rest of the team! More...

Reviewed on Facebook

21 November 2017

Very professional and kind from the minute you walk through the door Lee and Nathan take care of you nothing too much trouble. Thanks for all what you done at such a sad time. And thanks Lee for putting the kettle on every time I came through the door xx More...

Reviewed on Facebook

7 November 2017

I would like to thank Nathan, Lee and all the staff for everything they did for us as a family, at this very sad time. I can't express the sadness we feel about loosing Dad but you made his final journey the best he could have. Can't express enough how grateful we were for all you have done for us. More...

Reviewed on Facebook

4 November 2017

I honestly can’t express how grateful I am to have had such lovely people arrange my sisters funeral. From the very first meeting with Lee, I knew I was in the right place. He, Nathan and Karen are such wonderful, kind and caring human beings and I can’t thank them enough for the outstanding service they provided, at what can only be described as the most upsetting time of my life. They truly go the extra mile and genuinely care. I would recommend them to anyone. Thank you so much for taking care of my sister and for helping us to give her a lovely send off xx More...

Reviewed on Facebook