LASTMINUTE CARE & NURSING NORTH YORKSHIRE

Starting my own business was a journey born from a blend of personal experiences and a profound desire to make a difference. I witnessed first-hand the gaps and inefficiencies in both the healthcare and cleaning sectors. The inconsistency in the quality of care provided to loved ones, and the often lackluster cleaning services, sowed the seeds of a dream — a dream where quality, trust, and compassion reigned supreme.

But it wasn’t just about filling a market gap; it was personal. I've seen family members navigate the complexities of finding good healthcare, and I've struggled with services that promised pristine spaces but delivered subpar results. These experiences ignited a passion within me. A passion to not just offer services, but to revolutionize them, setting new benchmarks of excellence and trust.

Moreover, I wanted to create an environment where professionals felt valued, where training and growth were at the forefront, ensuring that every client received services from someone who was not only skilled but also genuinely cared. Starting my own business was the canvas to paint this vision, a vision where every interaction left a lasting, positive imprint, and where our community felt safer, cleaner, and genuinely cared for.

Clients should choose us for a myriad of reasons, each one rooted in our unwavering commitment to excellence and service:

Expertise and Experience: With over a decade in the industry, our team brings a wealth of experience to every task. We've navigated the complexities, refined our approaches, and consistently delivered results that exceed expectations.

Holistic Approach: We don't just offer services; we offer solutions. Whether it's healthcare or cleaning, our comprehensive training and specialized methodologies ensure a 360-degree approach to cater to every unique need.

Safety First: Our meticulous vetting processes, from DBS checks to thorough training, mean clients are always in safe, professional hands. Moreover, our cleaning tools and solutions are in strict alignment with UK, England regulations, ensuring both effectiveness and safety.

Customization at its Best: We recognize the individuality of each client. That's why our services are not 'one-size-fits-all'. They're tailored, adapting seamlessly to unique requirements and preferences.

Passion-Driven Services: Our inspiration to start this venture wasn't purely business-driven; it was passion-led. Every service we offer is imbued with care, dedication, and a genuine desire to make a positive impact.

Trust and Transparency: Integrity is our cornerstone. From open communication to transparent pricing, we believe in fostering a relationship of trust with every client.

Eco-Conscious Choices: Our cleaning services come with an option for eco-friendly solutions. We're conscious of our footprint and are continually striving to make choices that are gentle on the environment.

In essence, choosing us isn't just about hiring a service provider; it's about partnering with a team that's genuinely invested in your well-being, comfort, and satisfaction. At the heart of our operations is a simple principle: Every client deserves the best, and we're here to deliver just that.

Yes, while the inherent nature of our core services, especially healthcare and cleaning, often necessitates in-person interactions, we've embraced the digital age and have expanded our capabilities to provide certain services online or remotely. Here's how:

Consultations and Assessments: Whether you're looking for healthcare guidance or cleaning service advice, we offer online consultations. Through video calls or over the phone, our team can assess your needs, provide preliminary guidance, and even craft service plans tailored to you.

Training Sessions: Our commitment to training extends beyond our in-house team. We offer remote training sessions for both healthcare and cleaning methodologies. These can be invaluable for individuals looking to equip themselves with industry-best practices or organizations seeking to enhance their staff's skills.

Support and Customer Service: Have a query or need post-service support? Our dedicated online customer service team is always ready to assist, ensuring you get the guidance and support you need without the need for in-person meetings.

Digital Resource Library: We've curated a library of resources – from best practices in healthcare to DIY cleaning tips and tricks. Our clients can access this treasure trove of information anytime, anywhere.

Remote Monitoring (For Healthcare): While it can't replace hands-on care, in certain situations, we can offer remote health monitoring. Utilizing the latest in telehealth technologies, our healthcare professionals can keep tabs on vital statistics and provide guidance, ensuring continuity of care even from a distance.

Scheduling and Management: Through our online portal, clients can schedule, manage, and even reschedule their appointments, making the process seamless and convenient.

While the digital realm cannot replace the tactile satisfaction of a well-cleaned space or the reassuring touch of a healthcare professional, it certainly complements and enhances our service repertoire. Embracing technology means we're more accessible, flexible, and efficient than ever before.

At Angels Healthcare Solutions LTD, the health and safety of our clients, staff, and community have always been paramount. In light of the Covid-19 pandemic, we have implemented a rigorous set of protocols and made significant changes to ensure everyone's safety:

Enhanced Training: All our professionals, be it in healthcare or cleaning services, have undergone enhanced training to understand and combat the spread of Covid-19. This includes updated techniques, understanding transmission, and adopting best practices recommended by health authorities.

Personal Protective Equipment (PPE): Our teams are equipped with the necessary PPE, including masks, gloves, and face shields, ensuring both their safety and that of our clients.

Regular Health Checks: We conduct routine health checks for our staff, including temperature checks and symptom assessments, ensuring that anyone displaying potential symptoms is immediately provided with the necessary medical attention and quarantined.

Sanitization Protocols: Our cleaning services now include an added focus on disinfecting high-touch surfaces with CDC and WHO-recommended disinfectants. We also ensure that our equipment is sanitized thoroughly between jobs.

Social Distancing: In scenarios where in-person interaction is necessary, we enforce strict social distancing guidelines, minimizing direct contact and ensuring a safe distance is maintained at all times.

Remote Services: As mentioned previously, we've enhanced our online and remote service offerings to reduce the need for in-person interactions wherever possible.

Client Awareness: We provide our clients with clear guidelines on how to prepare for and what to expect during our service visits, ensuring they are informed and can take any additional precautions they see fit.

Flexible Rescheduling: Understanding the evolving nature of the pandemic, we offer flexible rescheduling for clients who may feel unwell or are uncomfortable with the scheduled service due to any Covid-19 related concerns.

Regular Updates: The situation with Covid-19 continues to evolve, and so do our practices. We stay abreast of guidelines and recommendations from health authorities, adjusting our protocols as needed and communicating any changes to our clients.

Our commitment to excellence extends to the well-being of everyone we serve. In these unprecedented times, we are more dedicated than ever to provide not just impeccable services, but peace of mind.