JSA Services
Abbots Langley, Hertfordshire
(86)
Abbots Langley, Hertfordshire
(86)
86 customer reviews
Tuetsu
I have employed JSA Services to complete my self-assessment tax return for 2020-2021. Having my own full time job, 2 kids and moving home I thought it would be easier to have my accountant submit it.
Not wanting to miss the SATR deadline, I sent all my information to JSA on 26/11/2021. I sent a few email chasers in January to find out when my SATR would be ready. I was initially told it would be done before 31/01/2022. I wasn't too worried so I waited. A few days before the deadline I asked again about my SATR and I was still told it would be ready by 31/01/2022. I called up on Friday (28/01/2022) about it and this time I was told that JSA would work through the weekend to have it completed. I thought this was strange as I sent my information back in 26/11/2021. Fair enough I thought, my accountant told me about delays due to Covid. Not surprisingly, on 31/01/2022 I received an email telling me that my SATR would not be completed in time and my accountant expressed that the HMRC deadline was extended to 28/02/2022. I finally received my SATR on 03/02/2022. Due to my own work commitments (also affected by Covid), 2 kids and house move I only finished reviewing my SATR today (11/02/2022) and I am disappointed that they missed so many items. Over 2 months and JSA did not once request any additional information from me and I had to spend hours of my own time reviewing it. Hopefully JSA will get my SATR finished soon so I won’t be charged too much interest on the late payment.
And this isn't my first disappointing encounter with JSA. I recently closed my Ltd company and JSA were delayed in completing my cessation accounts, but that's another story which they did resolve quickly when I complained. And don't mention when JSA took over CleverAccounts and messed up my accounting data.
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Michael Ealey
I've been with JSA now for around a year; I'd had excellent support from Darris Thomas and Hannah Kuzik throughout the period. Very professional and proactive- highly recommended. More...
Malcolm Cawood
Been with them 5 years now. Always found my assigned accountant helpful and proactive.
Reviewed on Google Maps
Iloga0 0
After leaving permanent employment, I am considering a redirection of my career as an interim / contractor.JSA was recommended to me & I was connected to Darris Thomas. I was completely new to the interim / contractor market and had very limited awareness of how to get things set up professionally.Darris, provided valuable guidance and has continuously engaged with me as I go through this transition in my profeesional career.So far I am very pleased with the service I've received.SO More...
Reviewed on Google Maps
Greg Brunt
Great advice and Service from Darris Thomas.
Reviewed on Google Maps
Ahmad Saleem
Good services, good support, and awesome stuff, I have beed dealing with JSA for 3 months, they are so patient for my questions, my bad language :) , and help me to setup my limited company, I recommend them, they are professional.
Reviewed on Google Maps
Tim Thompson
A big thanks to Darris Thomas for taking me through the process of creating a limited company and making it painless and jargon free. He was personable, knowledgeable and didn't mind me asking noddy questions! Excellent customer service. Cheers Darris. More...
Reviewed on Google Maps
Econometrati
Giving JSA a 5-star rating almost solely on the basis of Hannah Kuzik, who is prompt, professional and impressively competent
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John Edkins
I have a total of 13 years experience of JSA offering my company accountancy services and have found them professional, friendly and efficient throughout. I would and have recommended them.
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phil birley
All round happy with JSA, our personal accountant is attentive and punctual.
Reviewed on Google Maps
Richard Autherson
JSA have provided fantastic, responsive service for me over the last 5 years. I highly recommend them.
Reviewed on Google Maps
Carolyn Turner
Over the last year JSA has guided me in setting up my business and they have been excellent in answering all of my questions. Everyone I have dealt with has been a pleasure to do business with. More...
Reviewed on Google Maps
Ben Horsley
Having decided to sent up my own company, JSA couldn't have made it more simple and stress free. They were very informative from the start and always dealt/answered my queries within 24 hours. I would recoomend them to anyone looking to set up their own business or anyone looking for a professional accountant service. More...
Reviewed on Google Maps
Lee Collins
Super helpful, very friendly and always available to answer our queries with speed and knowledge! Special mentions to Natalie, Caroline and Korina for outstanding customer service. Lee @ Uniform Education
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S M
Great company very quick to answer any questions I have.
Reviewed on Google Maps
Aimee Kearney
Korina was amazing and so so helpful when I was dealing with JSA. Such a pleasant, efficient and friendly service.
Reviewed on Google Maps
Racquel C
I have had the pleasure of dealing with Korina from JSA- she is really efficient and professional, she answers all queries no matter now silly they seem. She honestly is an asset to the team. More...
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Darren Murphy
I've worked with JSA and in particular, Natalie and Caroline for over 2 years now. They have always provided an excellent customer service and are always approachable, regardless of what time of day I call them. I would highly recommend their services. More...
Reviewed on Google Maps
Dan Warren
JSA are a fantastic umbrella provider with the highest level in customer service. Natalie, Caroline and the rest of the team are a pleasure to work with and I highly recommend them.
Reviewed on Google Maps
Matt Randall
Having worked with a number of umbrella companies over the years, Vicky Traynor and the team JSA stand out from the crowd due to the professional and efficient service that they provide to agencies and contractors.
Reviewed on Google Maps
Catherine Lavin
Amazing service - ask for Amy - she’s amazing
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Danny Sutton
Completing the registration process was quick, painless and very professional. Staff had educated and informed answer to any questions i asked. And if they don't, they can always find out Jonathon in particular is my main point of contact and he did an outstanding job. Keep it up guys. Many thanks More...
Reviewed on Google Maps
Aneer Kadir
I been using jsa for nearly one year and i can't recommend them enough as i have got an exceptional service from them to help my transition into self employment. The personal accountant is exceptional in giving the right advice in right time and is always available to answer any queries. I hope to continue the relationship for years to come. Thanks for all the help and advice.. More...
Reviewed on Google Maps
Pierpaolo Rocco
Excellent and professional services! Recommended.
Reviewed on Google Maps
Ross Clelland
I've used JSA since 2011 and I've never had any problems. They've also helped me claim tax relief on R&D activities we have been working on. Overall a great service.
Reviewed on Google Maps
Andrew Garratt
Excellent service, good value. A great provider of accountancy services.
Reviewed on Google Maps
Nigel Baber
Hi, I have been with JSA for two years very professional I have my own Limited company they have been very informative and kept me up-to-date with new legislation particularly with the new IR 35 I have not hesitation in recommending JSA
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Stephen Rothwell
Never had a problem with the accounts. The personal service is great. Highly likely to recommend this provider.
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Neil Parsonage
I have used JSA now for over 4 years and have been very impressed with their services.The routine work has gone without fault and adhoc work / questions have been dealt with in a timely, professional and friendly mannerWould recommend
Reviewed on Google Maps
Rasib Hussain
Brilliant service, very prompt and informative service. Would not hesitate to recommend to others.
Reviewed on Google Maps
Andrew Stroughair
A good team and a neat cloud technology platform to handle all your bookkeeping and returns. Always prompt with their responses. Shout out for Hannah who looks after her customers with aplomb. More...
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Cesaré Angel
Great customer service and client advisory services and would recommend anyone to JSA to any contractor/self employed professional.
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King Louie rocks Nuttall
Strongly recommend JSA
Reviewed on Google Maps
Vijay Rane
have blindly trusted them since i started my limited company 3 and a half years ago - and all good so far - good and prompt communication - nothing much you can ask for
Reviewed on Google Maps
John M
Always helpful
Reviewed on Google Maps
Mark Beard
I have used JSA for the passed 4 years a have fine them to be very professional and helpful if their is any problem would recommend them
Reviewed on Google Maps
Magda Partyka
Great team to be working with!
Reviewed on Google Maps
Katarzyna Kobyłka
Excellent service, very professional and efficient.I
Reviewed on Google Maps
Munya Kamwaza
Dawn Shepherd has been my personal accountant for a number of years now. Dawn has shown greater flexibility in my case as I am always submitting my records or making last minute requests and in all cases these have been dealt professionally and efficiently. Dawn and her team have provided me with what I call " a service with a difference" - they have demonstrated expertise in their field. It is a great pleasure to work with Dawn and her team. More...
Reviewed on Google Maps
theSAMSTER83
I would like to retract my previous review. I had an issue with my pay that I was not happy about. However, I have been contacted by Donna who has helped to resolve the issue. I am very pleased with the quick response I have received in dealing with the matter. Thanks! More...
Reviewed on Google Maps
Alex B
I have been an umbrella employee, with JSA for nearly a year and have received an excellent level of service from them. The response times to queries is fast, and they have shown a keen interest in helping me with questions I have raised. I have built up a good working relationship with two members of staff and would like to take this opportunity to say thank you to Ben Hattingh and Baison Kuguwe. More...
Reviewed on Google Maps
Bharat Chandra
Danielle Salisbury has been my personal accountant for a year now and it's been a pleasure to work with her. The level of service has been excellent, supportive and extremely helpful. Many thanks to Danielle and the JSA Team! Appreciate all your help and advice :-) More...
Reviewed on Google Maps
Alan Butler
Hannah Kuzik has been my personal accountant for a few years and I have to say the service offered by her has been second to none. Hannah is a real breath of fresh air, and very knowledgeable in her field of expertise. Many thanks for all your support and quick responses to all queries I have posted to you. More...
Reviewed on Google Maps
Tolu B
The JSA team have always provided me with quick, reliable and supportive service when needed. They are happy to help out with any questions and queries I have ever had. My recent interaction with Hayley Grange was one of the most efficient and competent services that I have had to date. Thank you. More...
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Bartosz Ludwig
Hannah Kuzik has been my personal accountant for almost a year and it's been a real pleasure to work with her. Highly competent, supportive and extremely helpful. Thank you Hannah and JSA Team! Keep up the great work! :-) More...
Reviewed on Google Maps
kerry Devaney
Great Relationship built with Maria Constantinou at JSA, . Maria is professional and deals with all contractor/payroll queries I have efficiently. I would highly recommend to anyone looking for a umbrella company to sign up with JSA. More...
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mimi 001
JSA Services had issues with Barclays Bank, which would have affected my pay last Friday. JSA Services kept me up to date via texts, on situation of things and how they were doing all they could to make sure I got paid, even though this was outside their control. JSA Services finally made a late payment last Friday and I received a personalised e-mail of apology again today.Good work JSA Services. Excellent customer service. You managed the situation brilliantly. Thank you. More...
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Ryan Jordan
Maria and the team have always provided us with an exceptionally fast and first class service. Always happy to help out with any questions and queries from prospective candidates.
Reviewed on Google Maps
RogerN-35
I have just recently been aquainted with Darris, who is extremely helpful, knowledgeable and informative - particularly as this is my first time as a contractor. Since then, Patty Blasik has taken over admin and directed me accordingly.I know I can turn to Darris & Patty anytime if need be. More...
Reviewed on Yell
Emma Meganakke
Quick and coherent responses always, a breath of fresh air”
Reviewed on Google Maps
