James Leo clean

This is the worst experience I have ever encountered with a professional service. I have ordered a full end of tenancy clean for my two bedroom apartment and upon inspection both showers were not touched at all, the toilets were barely cleaned and the fridge had look worse off then we left it, the oven and stove were as is and had some detergent put on but not wiped off, the kitchen sink looked like they used it to clean off there cleaning materials and wasn't washed off after. I understand that these are issues they would come back another day to address however, after I explained to these issues to them, they confirmed that they would only be available to see to them one week later, which I then just asked for a partial refund and they had agreed. It is now 10 days later and they have stopped answering my calls and emails and I have not received my refund. I would actually like to report this company to the authorities as this is not how you carry out a business. Definitely would give them no stars if possible and please avoid them if you would like not get ROBBED!!! More...

Another fantastic Job. Thank you!!
So pleased.
Thank you for being available at such short notice😁

Incredible service.
Professional and thorough.
Highly recommended and will most definitely use this service again.

Great clean can’t thank you enough for the speedy reply and last minute booking
Everything was clean to a high standard
Very happy will be book with your Company again if needed 👍🏻 More...

This company has robbed me of my money. I paid for a deep clean service for my property which I was moving into. It specifically included deep cleaning for most of the property. When I returned to my property I was very angered to see that everything appeared to have just been wiped down and not deep cleaned at all. All the empty cupboards had grime, dirt and stains on them on the out and inside. The toilets had urine marks and hair on them and grime. The fridge was empty and it still stank and had grime all over it on the out and inside. The bathroom cupboards appeared to not even have been touched as they were filthy. The windows we're still dusty and dirty and had mould. There were cobwebs on the doors & my children's socks were black by the time we left which means the floors were not even properly cleaned and simply just mopped over. The splash back tiles in the kitchen were also still grimy and had stains on them as well as the oven. I contacted the cleaner as soon as I was made aware of this and she arranged to come back the next day to redo the clean. When the day came she did not respond to my messages or answer my phone calls. I have paid for a service that I did not receive & I feel robbed and tricked. More...