Bracknell
421 customer reviews
Deirdre Okeeffe
An absolute must for anyone that provides online training sessions and webinars. An absolute doddle to sync to your zoom and payments platform and even easier to schedule the events. Particularly love that you can upgrade and downgrade as and when you want. More...
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Katherine G
I love bookwhen - I have used it for my yoga business for years. I decided to try another platform a few years back and found so many problems that I didn't have with bookwhen. I love the monthly payment structure - I know exactly what I'm paying every month rather than some platforms which charge a percentage. When I need help with something I have always received great support promptly. The help pages are great and are easy to follow step by step. I can see myself continuing to use Bookwhen for years to come. More...
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Gilmore
We've been using Bookwhen for several years now and find it very good. The system is easy to set up events on and allows a good level of customisation to our own business for a system which is not bespoke to us. In general our users also find it simple to use. Any time I've needed to contact the Bookwhen team for assistance, they are very quick to respond and really helpful and friendly. Highly recommend as a good value option. More...
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Paula Geere
Bookwhen works for my small business. It allows me to set up sessions easily and my customers can book easily. It works great collecting payments with Stripe which means I am not chasing customers for payment.
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Consumer
Great service, very easy to use and straightforward. No issues with using, as a first time user I’ll be back for sure
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Pole Art Romania
Friendly to use both for clients and for business owners. So much easier to handle all the bookings and gained so much time.
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Sharon
I have found Bookwhen really easy to set up and use. It is perfect for my small business. Best of all, however, is the amazing customer support which is amongst some of the best I have ever received. Queries are always very quickly answered and they are always followed up to make sure I am happy and have managed to resolve any issue. Thankyou to all the Bookwhen team! More...
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Cordelia Birkbeck
Very easy to use and straightforward for customers to pay online. I've used other booking platforms and this one has been more successful getting bookings.
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Tracy Kennedy
Book when has made life much easier for me as a start up business. Once your dates are set up you can leave it and get on with other things that need attention
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Melanie Thompson
I’m a self employed yoga snd pilates instructor. I’ve been using Bookwhen for a couple of years now. I find it really easy to and very pleasant to use. It’s so much better than other sites I’ve seen or used. The customer service is brilliant. Prompt and friendly. They always explain how to do things really clearly or direct you to explanatory videos which are really helpful. I have also recommended Bookwhen to other yoga teacher friends who need a reliable booking site. More...
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Maria
A super helpful and simple booking system! And a very supportive customer service too! Highly recommend!
Reviewed on TrustPilot
Gary Richardson
I heartily recommend Bookwhen. The platform helps me run my cricket coaching business. I have found the messenger based customer service first rate. No nonsense and flexibility make Bookwhen a go to app for your business.🙂 More...
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Rachel
Simple to use system, and I needed to take a break for a couple of months, and was advised how to do that, just one click of a bottom!!!
Reviewed on TrustPilot
Customer Karina Sanna
Simple to use, once you've learnt all the nuances - as with any system! Their customer service team are second to none - super speedy and helpful, and really friendly too. Nothing is too much trouble.
Reviewed on TrustPilot
hperry
Bookwhen is so easy to use and well worth the money. You can easily edit events and set repeat events, which saves so much time. Every time I've needed help, the staff have been supportive, and the guidance articles are brilliant too. So glad I chose them! More...
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Becky
Easy to use I've been using Bookwhen for several months to take bookings for my Forest and Beach School groups, its easy to use and someone always gets back to me promptly if I have any queries. I recently upgraded from the free package and now have payment on booking which has saved me so much time in chasing people up for payments. Would definately recommend Bookwhen. More...
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Joanne
The customer support team are really helpful. It's straightforward to set up and for the customers to book. It could do with a few more features, but they are always working on developing it.
Reviewed on TrustPilot
Sarah Case
I can’t speak highly enough of Bookwhen I’m so pleased with their offer & service. I’m a freelance Makaton Tutor & I use the Bookwhen site to secure my workshop bookings. It is so easy to use, both in terms as myself as the business owner using it but also in terms of my clients when they’re booking Makaton workshops with me. It has saved me so much valuable time, which I can now devote to other areas of my new & growing business as I don’t have to worry about this aspect. I’d highly recommend Bookwhen to anyone who values their time being devoted to the key stuff they’re the specialists in & leaving booking & payment admin to Bookwhen who are the specialists in their field. More...
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JByrd
My experience with Bookwhen have been very positive. I have found the articles answer most questions. On the one occasion they didn't, I got a quick response from Jen on the chat and she was so helpful. I would highly recommend Bookwhen.
Reviewed on TrustPilot
Neil
What a fantastic service offered by Bookwhen! I have complete control with the superb flexibility, customisation and personalisation the site offers. The feedback from my customers has been amazing, allowing me to focus on promoting, planning and delivering my classes, and giving them the ability to fully manage their own bookings. Thanks Bookwhen!! I would love to see a ‘mobile app’ to make the user experience even better 😃 More...
Reviewed on TrustPilot
SBT
Using the Bookwhen booking site has freed up a lot of time for me where I would have previously been replying to emails and texts for places in my weekly classes I run. It was easy to set up and also to administer. I looked at other companies and this fitted my needs! More...
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Leanna
We have recently switched to this system & it has been a really easy process. Very intuitive to use & the help team are always on hand if we have a question. Couldn't be happier!
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Tamar Egan
Super easy and intuitive to use and has revolutionised the professionalism and efficiency of our events. It is also very reasonably priced and when I asked a question I was contacted that day by a very helpful representative.
Reviewed on TrustPilot
David Stickland
We've been working with Bookwhen for a number of years and would definitely recommend them. One of the main reasons we like working with Bookwhen is their customer service. They are responsive, happy to listen and will make innovations to fit in with the way we work. More...
Reviewed on TrustPilot
Libby
Bookwhen has been brilliant for my business. It's saved me so much time with booking in customer appointments and I have been able to give people more choice around appointment times. And as a technophobe, it's surprisingly easy to use! More...
Reviewed on TrustPilot
Carolyn Thomas
Loving the Bookwhen system. I find it reliable, robust and flexible. So fits my needs and if ever I have a query or problem, the help facility is my go to. If I am still stumped, the chat/online help team are quickly there to guide me, offering backup resources if necessary. Really impressed. More...
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Mookaite Jasper
The site is really easy to use both as a customer and as an admin. I have used the customer service help chat facility more than once, and they always get back really quickly and make their instructions super clear. I'm not a great tech person but I have always understood what they said, and they always solved my issue. Would definitely recommend. More...
Reviewed on TrustPilot
Theo J Hyman
For a small monthly fee, it’s saved me loads of time and more importantly, saved me loads of stress in chasing customers for payments. I can customise courses, info and payment options, add discount codes or block booking discounts for customers. I get payments for courses much easier and earlier now than I did before, I can simply send customers the link to the site on WhatsApp rather than the old fashioned email and bank transfer payment which needed endless chasing. Customer support with the online live chat is great. I’m sure there are many more advanced options which I haven’t even tapped into yet but I do look forward to continue using Bookwhen for all my future course payments and trying out more new features over time. Most of all, thank you for making me run my business more efficiently and saving me crucial time, which I can now spend with my family. More...
Reviewed on TrustPilot
Manor Farm
Always helpful chat line. Very easy step by step instructions if we’ve had any problems which have always resolved any issues. Very good . Would recommend as a booking site for your business. More...
Reviewed on TrustPilot
Julie Page
Setting up an account is very easy and quick to do. There is lots of information to help you through the process and if you need further advice the responses on the chat line are very quick and helpful.
Reviewed on TrustPilot
Rhys
Very easy to set up, always had help if needed. Went between different levels on the system when not busy, they suggested to save money. Could not have been a better use of my time and a little money. Saved a serious amount of time previously spent chasing payments, emails and booking. Now I just sit and watch the bookings come in. More...
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Shane Oerder
We evaluated a number of booking platforms before selecting Bookwhen. We were particularly looking for solid integration with platforms like Stripe and Paypal. The cutover to Bookwhen has been seamless and the support from Bookwhen for the few minor tweaks has been excellent. More...
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AM Fit Personal Training
I’ve been using Bookwhen for my business for a while now. I’m very un technical & every time I have an issue, the staff are amazing, very helpful & respond quickly. Nothing is too much trouble for them. They have gone out of their way to accommodate my business needs. Highly recommend! More...
Reviewed on TrustPilot
AmyH
I could not be happier with this booking site. From setting up to managing my events. Everything is clear and easy to use and if there is anything I don’t know I can find the answers in the help pages or contact the team for help. I’ve had such excellent support. This system takes the stress out of managing my yoga business along side my other full time job. I don’t know how I’d manage without it! More...
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Mrs Claire Miletitch
Bookwhen has been a game changer for my small business. I had prompt help at every stage of setting it up - and that means LOTS! as I'm not tech savvy!! And since setting up it has saved time for me and my clients, in and out of the studio! Thanks Bookwhen team✨ More...
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Robert Moore
Easy to use and I receive reminders
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Timothy
Book when is a great way to manage your own bookings without having to contact head office and is the way forward for companies to step back from managing bookings and decrease the admin. Found it very useful for block bookings for an Acting class I attend every a week and can block for the whole term ahead.Easy and efficient to use More...
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Sarah P
This site has been so great for my business. It has really helped to streamline how my clients book into a course and taken a lot of the hassle of the admin side of running courses there are lots of helpful guides to help you through setting everything up and customer support have been responsive.
Reviewed on TrustPilot
PaulH
I’ve been using bookwhen.com for many years now. It’s very feature rich and I’m discovering more as I need them. For instance, I had to transfer multiple bookings from a cancelled to a future event and sure enough I found a move function to do it simply. Sometimes navigating can take a bit of digging and there’s occasional quirkiness, but 99% of the time it’s brilliant! More...
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Kate McKenzie
Really efficient professional and smooth system Prompt and effective support when I needed it I feel very confident in Bookwhen
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Anett Stefanik
I love Bookwhen. It makes my small business look very professional. Really easy to use. I only need the free version and still get all the support I need. Highly recommend it 👌
Reviewed on TrustPilot
Jac
Bookwhen are perfect for my small business. Having used other booking platforms and providers previously, what I really value is how swiftly I can get real-time advice from a live person. They are invariably helpful and solution-focused - and friendly! Thank you so much BookWhen : ) More...
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Nigel Sylvester
We have been using bookwhen as a competition booking platform for our National clay target shooting association for over 2 years, and have completed thousands of bookings. The system is flexible and robust, and users adapt quickly. However the standout feature of bookwhen is their support. We sometimes want to do fairly complex events and bookwhen are unique in that you can quickly get to talk to a real and knowledgeable support staff member. I cannot recommend bookwhen highly enough. More...
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U Penny
We have recently started using Bookwhen to sell tickets for workshops at our small Craft Centre. An initial mistake in setting up tickets for our very first event, a 6-week workshop, which we hadn't yet picked up on, was flagged up by the support team within a day! Ollie was then on hand, almost by return of message, to guide us through the solution. Together with a very helpful Help Section (compliments!) the customer service is 5 Star PLUS. Our workshop users are by nature even less tech minded than us and seem to find Bookwhen easy to use. The different packages on offer were what persuaded my finance expert :-) More...
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Karen Smith
Great booking system for my small community fitness business. Simple to use and the free system suits me very well. Thanks Bookwhen!
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Maxine
I have used Bookwhen since my Yoga Studio opened 3 years ago. The customer service is excellent, there seems to be always someone to talk to, and they make sure you totally understand how the system works. Feel totally supported by them. The communications are always incredibly polite, and I feel very valued. More...
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Rachel M
I have been using Bookwhen for over a year now for my baby and toddler music class bookings alongside party bookings and I’ve found it to be brilliant. I love the ability to capture key information from the customer upon booking (photo consent and acceptance of other policies) alongside being able to take the register on my mobile so I’m clear on who is and isn’t present, this is a great feature and one I use for every class. As an end user I like the simplicity to duplicate terms as this saves a lot of time and effort each time I need to release new bookings. I’ve had demos from other companies who have tried to share how their systems can better support me but honestly with the stripe connection and reasonable fees I haven’t found anything to tempt me away. The customer service also is excellent- any query and they have been incredibly fast in response. More...
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Fiona Phelan
I have been using bookwhen for my art classes for over a year. They are a great service. Always come back very quickly to resolve problems. I am a very small business but it makes things so easy to have everything in one place. More...
Reviewed on TrustPilot
Mark
We required a simple and good value solution to booking courses online. We had run trials on a number of other products when we came across bookwhen. Bookwhen has simplified our course admin and payment process. The initial setup and course bookings are straight forward compared to the other products we looked at More...
Reviewed on TrustPilot
Kirsty MArtin
The system took me a while to get used to and set up and I’m still learning all of the time about all of the different features. I run a small swim school and have been looking for an online booking system for a very long time . My friend recommended me to bookwhen as he is in the same bussiness as me . I would definitely recommend bookwhen to others . One of the great things about this system is that there are advisors at hand most of the time to answer any questions and they always get back to you . I’m not 100% clued up yet but I know that the more I use the system the easier it will be . More...
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