Immerse Care Ltd

Several factors influenced my decision to start this business, which are listed below:

1. Personal experience: I was inspired to start a business that provides high-quality care services to others after having personal experience caring for a loved one who needed home care services, combined with my positive experience working in the healthcare industry for more than twelve years and counting.

2. Career objectives: I saw an opportunity to make a difference in the lives of others while also achieving their professional objectives, which led to the formation of this company.

3. A deep desire to help others: I have a strong desire to help others and felt called to start a business that will allow me to ma
ke a positive difference in people's lives by not only providing quality care services but also creating job opportunities for others.

Clients would always choose Immerse Care because we are very particular about the following aspects;

1. High-quality care: Clients want to know that they are receiving high-quality care that is tailored to their specific needs. Immerse Care, on the other hand, has experienced and well-trained staff who provide personalised care to meet the needs of each client.

2. Reliability: While we have established protocols for scheduling, communication, and emergency response at Immerse Care, clients can be confident that we will arrive on time and consistently provide reliable and person-centered care.

3. Flexibility: At Immerse Care, we understand that clients' needs change over time. As a result, we can adapt to these changes and provide flexible care arrangements that can be adjusted to meet the client's needs.

4. Affordability: At Immerse Care, we want our clients to receive quality care at a reasonable price, which is why we are upfront about our pricing and offer competitive services.

Finally, Immerse Care has a positive reputation in the community as well as a track record of providing quality care services.

Our services are offered physically except for remote management of daily operations.

The changes we have made at Immerse Care to keep customers safe from COVID-19 are as follow:
1. Provision of personal protective equipment (PPE): To help prevent the spread of Covid-19, Immerse Care provides PPE to all staff, including gloves, masks, and gowns.

2. Inspect employees for Covid-19 symptoms: We inspect employees for Covid-19 symptoms before they enter a customer's home. Staff who exhibit symptoms will be denied entry and advised to seek medical assistance.

3. Infection control training: At Immerse Care, we train employees on proper infection control practises such as hand hygiene, the use of PPE, and proper cleaning and disinfection procedures.

4. Limit the number of staff who enter a client's home: At Immerse Care, we limit the number of staff who enter a client's home to only those who are required to provide care, which has helped to reduce the risk of Covid-19 exposure.

5. Encourage social distance: We encourage clients and employees to maintain social distance whenever possible, which includes avoiding close contact and wearing masks when necessary.

6. Use technology to reduce contact: At Immerse Care, we use technology to reduce the need for face-to-face contact between staff and clients, such as video conferencing or remote monitoring systems.

7. Give advice and support: We also give advice and support to clients and their families on how to stay safe by providing information on hand hygiene, social distancing, and identifying Covid-19 symptoms.

8. Covid-19 Vaccination: At Immerse care we ensure that all our staff are fully Covid-19 vaccinated.