Ils24healthcare
IMPROVING THE QUALITY OF LIFE
HEAD OVER TO OUR WEBSITE FOR MORE INFORMATION
WE HELP IN THESE SERVICES:
Domiciliary Care
Live In care
Complex Care
Supported Living
Personal Care
Palliative
Mental Health
Incontinence Care
Staff Supply
Night Sitting
Shopping
Nutrition
Social Companionship
Stoma Care
Learning Disability
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live in care
We are committed to providing you with care of the highest quality possible in the comfort and safety of your own home. We know that having a stranger in your home can be worrying that’s why we do everything possible we can to select the carer we think will best suit your situation. Our team will always visit you in your home so that we understand your needs and work with you or relatives in developing your care plan. We use this information to help achieve compatibility between you and your carer.
We aim to provide you with the highest quality of care possible which is safe and adequate. To achieve this:
We check all our carers with the Criminal Records Bureau.
We only provide you with carers with the skills necessary to meet your needs.
We train our staff to the highest standards that are required to provide you with an exceptional care service.
We have monitoring processes which will ensure that both you and your carer are well supported.
We provide our carers with on-going training as we as support them through NVQ qualifications for those who do not have this qualification.
Your carer can stay with you for as long as you need them
The service you will receive is tailored to meet you specific needs and preferences
We value your feedback and we will respond promptly to your feedback. We will be communicating with you regularly to ensure that our service is still relevant to your needs.
We have an easy to understand complaints procedure which gives you clear process to follow of you are not happy with the level of care we are providing you with.
We are committed to closely working with you and/or your family to discuss, understand and assess your individual needs and develop a care plan that best meet your needs. Our quality control procedures helps us to respond promptly to the changes in your needs as well as adapt your care plan and our work practices to your needs with the minimum of fuss.
Domiciliary Care
Assistance with personal care and hygiene
Assistance with dressing and preparation for bed
Preparing meals
Domestic support, such as cleaning, tidying, etc
Monitoring and assisting with medication
Night Sitting
24 hour care
Shopping, Post Office, pension & pharmacy collections
Accompaniment on outings
Supported living-in service
Escorting to college, training centres and socialisation
Provision of relief staff for organisations, institutions, agencies and individuals
Assisting individuals to manage their own funding and finances
Helping people to maintain records
Dementia Care
Basically, your care will be Tailor-made.
Night Care
We all know that a good night’s sleep is essential for our everyday wellbeing and for the more vulnerable, an unsettled night can lead to greater care requirements throughout the day.
Research has proven that a person’s night time experiences have a dramatic effect on their daily care requirements. A poor night’s sleep impacts on a person’s ability to undertake daily tasks, can leave them more unsteady on their feet and can result in increased levels of confusion.
In addition, on-going poor sleep patterns can lead to isolation throughout in the day when catching up on sleep, meaning a person may be unable to interact when family and friends visit or may struggle to engage at a level that they normally would and become more anxious of night time hours.
With this in mind, care and support throughout the night in the form of a night care service can be equally as important as providing care throughout the day. A service that changes as you do.
We understand that your care requirements may change as your condition improves or deteriorates. As a result we offer a flexible service that can be regularly reviewed and adapted at any time to suit your needs.
It is quite common following a stay in hospital or a change in surroundings or personal circumstances, that you’re not going to know exactly what level of support you require during the night. In these cases, we will look to review your care needs over the first few days of your return home and work closely with you and your family to ensure the safest and most appropriate level of care is provided.
Palliative Care
When you are suffering from a life-threatening illness, it can be a painful time for both you and your loved ones. Our palliative care service aims to support you during this difficult time, making life more comfortable for everyone involved.
Palliative care service supports adults who have been diagnosed with a life-threatening illness, who wish to remain living in the comfort of their own homes. This service can be provided at all possible stages of illness, diagnosis, treatment, cure, death and bereavement.
The main objective of our service is to achieve the best quality of life for you, as well as your family. We understand that your family and friends may have strong feelings about your condition and it may be difficult for you to express your feelings for fear of upsetting them.
We can help you and your loved ones to discuss your feelings and provide extra support, should your loved ones need to take a break. In addition, we can provide support through periods of bereavement.
As part of our sensitive palliative care service, we ensure that you are treated as an individual, with dignity and respect. We will provide you with a personalised care plan that will take into account your needs, preferences and choices. We also like to ensure continuity of care, which is why we only select a small amount of Carers to work with you and get to know your personality and preferences.
Incontinence Care
Pediatrics
Cardiology
Neurology
Dental Care
Urology
X-ray
Laboratory
Drug Store
