Icons Group Ltd
Northamptonshire
Northamptonshire
Icons Group Ltd is registered with and governed by the Care Quality Commission (CQC) as a Care Provider. We offer a range of different support for young people 16 - 17 and also for adults living with learning disabilities that are designed to meet individual needs.
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What do you love most about your job?
I love being able to help people who need it most. It's extremely rewarding to be able to provide comfort and support to those who need it. It's also great to build relationships with my clients, and to be part of their lives in a positive way.
What inspired you to start your own business?
I had been working in the care sector for many years and had grown frustrated with the lack of quality in certain areas such as staffing levels, training and management. I saw an opportunity to create a better care service and provide a higher level of care for those in need. I wanted to make a difference and provide a more personalized and compassionate approach to care. With my experience and skills, I decided to start my own care business to bring the highest standards of care to my clients.
Why should our clients choose you?
I am highly dedicated and passionate about my work. I take pride in providing my clients with the highest quality of service. I am a fast learner and always strive to stay up to date with the latest trends and technologies. I believe in going above and beyond to ensure that my clients are satisfied with my services. My commitment to excellence and my ability to think outside the box will help ensure that your project is a success.
Can you provide your services online or remotely? If so, please add details.
As most of our work requires us to be with the client or a their premises we can not provide online service
What changes have you made to keep your customers safe from Covid-19?
-Implemented strict cleaning and disinfecting protocols, including the use of EPA-approved disinfectants.
-Require all staff to wear face masks and practice social distancing.
-Perform daily health screenings of caregivers and clients.
-Developed a contact tracing process for all in-home visits.
-Provide personal protective equipment (PPE) to caregivers and clients.
-Implemented virtual care options to help limit the spread of the virus.
-Educate clients and caregivers on proper handwashing and respiratory etiquette.
-Developed safety protocols and procedures for transport and errands.
Home Care and live in Care
• Assisting with personal care and daily living activities
• Utilising equipment to move patients when necessary
• Helping tidy the patient’s home or room
• Talking to patients and reassuring them
• Attending meetings with other healthcare professionals
• Assisting nurses and other staff when needed
• Adhering to professional standards
• Delivering reports to Case Managers and reviewing any important changes in the patient’s condition
