Willen, Buckinghamshire
517 customer reviews
Gavin Livie
Good service, but the bar area could be improved with decoration and the flooded car park needs attention.
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Frank73
The one night stay at this Holiday Inn Hotel in Milton Keynes East, was far beyond our expectations. My wife and myself could not fault anything. All staff we met were very friendly, helpful and obliging. We thoroughly enjoyed our stay and will return for longer next time. More...
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Miller
Stayed here for 3 nights in December. Nice hotel, welcoming staff. Good bar and dining area. Staff all very friendly. Rooms were clean and comfortable although could do with a little bit of an update. Not many power sockets and no USB charging in the room.Overall I would rate this hotel highly - my only gripe was location. It was about 4.5 miles out of Milton Keynes which was a nightmare to get in/out of during rush hour. What should have been a 10-15 minute journey was taking >45 minutes. More...
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Lamoore
Best looking holiday Inn I've been to. It's beautiful and elegant with good food and provisions/facilities for seminars and weddings.
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Lisa
Would recommendBig roomQuiet part of hotel Good breakfastNew interiorNice groundsLots of parking
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Flybird Taxis Milton Keynes Airport Transfer
Friendly & Helpful ServicePerfect location plenty parking space available. Staff friendly and helpful. Room was clean and warm beautiful views shower was great. Breakfast was great nice.
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Anton's Info
Great hospitality, lovely friendly staff.beautiful atmosphere . Furniture real leather to sit po and relax. Sticky toffee pudding was amazing. . drinks thought where a little bit over priced More...
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Josie
Staying in lots of hotels all over the country this has to be the best IHG hotel I have had the pleasure of staying in. All the the staff are so friendly and can’t do enough for you. The rooms are suitable the beds maybe a little hard but that does not deflect away from the service. I didn’t feel like a number here I felt valued. Great location. More...
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Mrs Hall
Got married Saturday 7th December and had the best day ever! Staff looked after me throughout the whole day. Food was amazing! Rooms clean and decor looks great. Thank you More...
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Jeffery MacMillian
Outstanding staff and service!!!
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George
Good overall stay, most welcoming, great friendly staff
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dawn copson
We held my fathers celebration of life here. Dan was extremely helpful, as too were the staff.Thankyou for making it possible to give my dad a good send off
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Andrew Fitton
Lovely hotel for the price
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Meezfit
Hotel was great, easy to locate. Though if you are there for work, remember to allocate additional time in the morning as the rush hour traffic was very bad near the hotel.
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TripAdvisor Reviewer
After reading a number of negative reviews on TripAdvisor about the hotel I was rather sceptical about staying but I need not have worried. On arrival I was impressed with the attractive main Georgian building and surrounding grounds. I only had to wait a few minutes before being checked in. I was recognised as a IHG Spire Ambassador and offered welcome amenity points. I asked if there were any upgrades available for being a Spire member; there was and I was upgraded to a Junior Suite.||The Pagoda Suite was on the second floor in the main Georgian building and had a nice view of the inner courtyard below. The suite comprised bedroom, large bathroom and separate sitting room. What I liked was the homely feel to the suite, there were a lot of facilities including a mini-fridge, 2 x flat screen TVs as well as a nespresso machine as well as other perks. I also liked the freestanding full length mirror in the sitting room. The only niggle was the lack of plug sockets and the sockets I could find were not easily accessible.||The decor throughout and especially in common areas including the conservatory, bar and restaurant is of the highest standard giving those areas an elegant feel. Getting to the hotel by car is straightforward as the hotel is a few minutes drive from M1 Junction 14 and there are plenty of parking spaces. It is not so easy without a car, the only viable option is by taxi. There are bus stops either side of the hotel but not recognised by bus drivers. I was lucky because the bus driver dropped me off at the hotel entrance. I had an excellent experience at Holiday Inn Milton Keynes East and it was not at all what I was expecting, it is a gem of a hotel.| More...
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LB75
Nice and comfortable hotel, ideally located 5 minutes from M1. Pleasant staff and nice bar area. Bar food nice, with excellent breakfast to start the day.
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DODO
Everything was just perfect, could not be better. Recption staff were more than helpful but sorry I did not get their names. A young man Saturday when we arrived brouggt me water immediately when I could not find it and showed me the nearest way to bridal suite. Sunday moning a lovely young lady was extremely kind and helpful but did not get her name. From my experience all of your staff are very well trained kind and helpful. More...
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Keith Martin
Nice place to stay
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Jacqueline Daly
It was a lovely warm. Hotel for a change but drinks are expensive x
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Vasi
Everything was just perfect. I loved the breakfast and diner......................
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SusieC
The whole day was fabulous, everyone looked after, Shadona was amazing and Dan.The entire staff were attentive, bar staff extra. The support and attention to detail was outstanding, all the guests said how wonderful it was. More...
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TravelMonkey
All good. Clean rooms, friendly staff. Location is handy for the motorway
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Ozzy
Great Customer Service By Maureen at Reception , clean room and toilet with comfy bed .Would recommend
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Dorr369
A good all round hotel with good customer service and polite, friendly staff. Location for MK either for business or leisure is very good being just off the M1 at J14. Happy to recommend.
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Sandie10
Very comfortable stay at charming hotel with friendly and helpful staff.
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Srini
Pretty decent place
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Gummy Bear
A lovely building with excellent surroundings. Reception area and bar were most welcoming .
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Michael
Good hotel from chain, nice rooms, nice staff. Good breakfast
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Mikey
Very friendly staff good food nice clean hotel.waiting staff a little inexperienced .wifi and televisions could do with updating. Limited channels on TV not good if you have children with you . More...
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spionkop1
Very clean. Great location. Excellent reception welcome and service. Everything was as we expected.
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Simon Taylor
Ok for parties & sleeping over.
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BigD
A bit of a noise hotel it is not double glazed. The journey from the Car park is not well lit so take care. Value wise it was cheaper than the holiday inn express.
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TripAdvisor Reviewer
I stayed for a business trip for 5 nights and overall, I was extremely pleased with my stay. |The staff were always very polite and helpful. I was recommended room 32 by the front of house staff and it was courtyard facing and relatively quiet. The fire doors on the first floor are very loud and did disturb me sometimes but due to the design, that can’t be helped. |The fitness suite is average - it’s small but was quiet so I was able to use the handful of machines in there without any trouble. |I ate food in the bar most evenings and it was very good. Most nights the kitchen didn’t have all the ingredients to complete my dish of choice however were always substituted without an issue. |Hotel is in the ideal location if needing to travel to Cranfield University, which is 10mins away. | More...
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TripAdvisor Reviewer
We held our wedding reception at the hotel for 50 day guests and over 100 evening guests. We visited the venue during a wedding fair and were instantly enamored by both the venue and staff. The planners were very accommodating and tailored our wedding according to the budget and the cost was very reasonable. The chef provided us with a taster menu and took our feedback and amended the menu accordingly without any fuss. The hotel was great enabling us to set up and the actual day was just amazing and any stress was easily taken away by the hotel. The rooms were very clean, modern and the breakfast was really good. Thank you all More...
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Big G
The family enjoy our stay at your hotel. The staff was very friendly and went out of their way to please. The room was clean,bed was very comfortable,therefore we had a good night sleep ready for our journey next day. . I think there is not enough facilities for diaable people.i.e a lift would be welcome. On the whole all was good More...
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Derek Jones
Close to the motorway. Frendly, helpful staff. Nice food.
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Craig72
Clean and comfortable. Best thing about the hotel was the restaurant, excellent food and excellent service!
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Ryan Fuller
Attended a wedding here which was really well orchestrated: Room rate was excellent, the actual room was of the standard I’d expect for a 4 star hotel, really good decor, spacious and design. Excellent marriage of the old building with the new interior. The service was excellent, my only complaint was the bar service was really poor from mid day to the evening - no staff or long waits. Would have expected them to arrange cover for this knowing a wedding was on. The bar prices were very high but no different to other Holiday Inns so this was expected. The range of draughts really let this place down - 2 beers (Stella and Becks Vier), 1 IPA and Aspall. There was definitely a problem with their pumps because all four required them to have to drain off huge amounts of foam. This was the only let down. Ordered lunch was a bit surprised by the 45 minute wait for eggs benedict but it was delicious when it arrived. More...
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Jaffary
Great place for pleasure or business stay friendly staff from top to bottom always thier to help and support as required. Home from Home 00)
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Thesmalleys
We had a lovely stay here. Beautiful surroundings, staff and service. Thank you for making our stay stress free.
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Kirsty
The hotel and the staff were brilliant. I checked in late to the hotel, around 5.30am, and the staff were brilliant. They had everything ready for me. Even before my arrival, they were so friendly and helpful. They advised me the best taxis to use and assured me that it was fine arriving in the early hours. They were very welcoming.The room was excellent and the bed was the best I've slept in. It was so comfy. The shower was excellent and very powerful. And the sofa in the room, was also really comfy.The grounds are stunning and quiet. I didn't expect this as it's near the motorway. But it is in the country with a field out the back. It's incredibly relaxing.When booking, the lady on the phone told me about a better rate than I had seen online. So I used that one. It was really lovely of her.It really was an excellent visit. Even the amazing cleaning staff would sign their name once they'd cleaned your room and wish you a great stay.Thank you for such a great stay. I loved it. More...
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Biffsie
Very clean and bedrooms had recently been upgraded. Staff were very friendly and hotel provides a quiet location
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Veronica
Excellent hotel - the only criticism is that I found the bar prices a bit steep.
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Markymark934
Very convenient, just off the M1, but with a rural feel to it.Staff friendly but the building is a little tired.Didn't take breakfast or have any food there. The bed was particularly poor, with springs poking into my ribs.A few minor niggles - TV remote broken and lack of shower gel.Overall very good and decent value. More...
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Phil/Shropshire
Welcomed very professionally by Reece, he was most helpful and informative. All the members of the team made me feel welcome, it was Indian Buffet night when I stayed, great choice great value for money, it was my first stay at this hotel, if I ever need hotels in the area again this will be my first choice.
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Godswill King
Everything was generally okay. Only got 4 stars because I was expecting so much more as Holiday Inn is a big franchise. But overall the experience was satisfactory
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Hotels.com reviewer
The stat was good and hotel nice, but it needs to be made clearer to the hotel that the room was prepaid with hotels.com as they did not know it was and charged me again, I have now had my refund. But perhaps information to the booked property needs to be made clearer . More...
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Niky_S
The stays I have had here have restored my faith in IHG after terrible treatment by a CP which I have tried disputing. This is an excellent Hotel made exceptional by staff and service. The best of welcomes and lovely acknowledgements of IHG status, such as free Starbucks in the morning :-) A great way to leave for work!Mike is always exceptional in his friendly attitude and ability to help with anything - even finding my handbag which I didn't miss for nearly 2 weeks! What a fabulous IHG Manager he would make and teach some CP Hotels enthusiastic attitude/teamwork skills, great communication and customer management ability.Gabby when i walked in for breakfast a couple of weeks since last stay remembered I wasn't interested in food, just to take some cereal and as I mentioned a Starbucks she said 'Large Skinny Decaf Latte' as before! Wow what an awesome attitude and interest towards guests.Thank you :-) More...
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tigerlilly07
Great friendly staff, great location easy to access. Good value and relaxed atmosphere. Highly recommend
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TripAdvisor Reviewer
Stayed here for the first time last weekend while visiting relatives in Northampton. The hotel is in a lovely location and was very peaceful and relaxing during our stay. Our room was clean and very comfortable. We had dinner in the restaurant which was very enjoyable. The barman and waiter in the restaurant were both friendly and efficient. Breakfast was hot and cold buffet style in a relaxed atmosphere with a good selection to choose from. Both Reece and Neil on reception made us feel welcome and were friendly and helpful. We would definitely stay here again when visiting our relatives. More...
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