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HoldenCopley

Arnold, Nottinghamshire

(52)

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Reviews (52)

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5/5

52 customer reviews

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29 August 2019

I had a really incredible run with this agent and my wife and I completed the purchase of our first home in a record time of 6 weeks. The staff I was involved with was very professional and I felt like they really cared about their work. Forget David James or Thomas James or any other "James" agency whose staff was either rude or incompetent. Myself, I had a bad experience with them anyway. I strongly recommend HoldenCopley and if I ever need to buy/sell in the future I will definitely be with back them again. More...

Reviewed on Google Maps

22 August 2019

As first time buyers and being unsure of the process HoldenCopley was very helpful keeping us up to date and explaining everything to us. Highly recommended would use HoldenCopley again happily. More...

Reviewed on Google Maps

22 August 2019

Fantastic service from the very start to finish.Brilliant team who are always happy to help.I would highly recommend this brilliant Estate Agent.

Reviewed on Google Maps

21 August 2019

Exceptional service from start to finish.. I can only highly recommend HoldenCopley.. everyone in the office I’ve spoken to were very experienced and helpful. . Many thanks for all your hard work and successful sale.. Jason More...

Reviewed on Facebook

15 August 2019

We were so pleased with the service Holden Copley gave us in buying our home and getting our Mortgage sorted - Hence the review. All the staff have been great.Particular shout out to Georgina and Dawn, who were immense. Can't thank them enough for their kind advice, support along the way and amazing organisation and reliability. Georgina - Not only was she so easy to do business with, she showed steely determination and tenacity, clearly with our best interests at heart, to get the deal over the line and us in our first house. She was top! Would highly recommend Holden Copley's services to anybody that asks.Dawn - She's just an amazing lady, so knowledgeable, able to explain things in simple terms so that we could make the right choices and kept us bang up-to-date with the mortgage offer. I feel like I was in safe hands and she's sorted out some issues for us and made it seem so easy! Will definitely go and see her again when it's time to look at rates etc. again. Overall - top class all round! More...

Reviewed on Google Maps

15 August 2019

I cannot fault the service from the team at Holden Copley. The team's communication is excellent, keeping you informed of all matters. Everything is done in an efficient and effective manner but with close attention being paid to delivering really good customer service. My direct experience of the property sales and the lettings teams leads me to believe that there is a company culture which is very much customer focused. Special mention to Amrita and Ryan in lettings, Thank you More...

Reviewed on Google Maps

15 August 2019

Just fabulous.House sold in 1 day....the communication was second to none...from the opening stages with Liberty...who always remembered what was happening in the process and didnt have to be prompted. ..what a friendly and personal experience, to Emma at the final stages who was quick knowledgeable and so efficient. These people are a credit to Holden Copley. I was recommended to this company when I was going to use the online route. So glad that I didnt! Worth every penny.Thank you all More...

Reviewed on Google Maps

15 August 2019

Having bought and sold a number of houses over many years, I can honestly say that Holden Copley in Arnold is the best Estate Agent I have ever used. I would highly recommend them.They recently provided me with an excellent service both in the sale and purchase of properties. In terms of the sale, they put together a fantastic brochure and posted a first rate virtual video tour on their website, which generated a lot of potential buyers. The valuation of the property was spot-on and, throughout the process, the sales team were very proactive and kept me informed of all viewing appointments and provided valuable feedback on each one. The sales team were very professional, friendly and helpful throughout the whole process. The purchase side of my transaction was processed equally well with all the staff offering a fantastic service from start to finish. They were polite, knowledgable, and always answered any questions very promptly.Emma was the lead contact and ensured that everything progressed to my satisfaction, keeping me informed, liaising with purchasers and sellers and chasing conveyancers as necessary.I have no hesitation in recommending Holden Copley whether selling or buying property. More...

Reviewed on Google Maps

8 August 2019

As buyers we were impressed by the professionalism and hard work of the team (particularly Sheryl), who made a very stressful experience easier by keeping us informed at all times, and making sure that everything went through properly

Reviewed on Google Maps

8 August 2019

Like all estate agents they're soulless and only there to take your money, but they sell your house damn fast

Reviewed on Google Maps

8 August 2019

I had a great experience buying my flat with both Liberty and Sheryl from Holden Copley. They were very professional and did a fantastic job. I felt at ease throughout the whole process, so thank you very much. Would definitely recommend! More...

Reviewed on Google Maps

8 August 2019

Exceptional service, we were only selling but they also helped us with our purchase, Georgia (Georgina on email) was absolutely first class but the whole team helped including the Directors!

Reviewed on Google Maps

1 August 2019

We have just recently sold a property with the Arnold Branch of Holden Copley and cannot thank them enough, from valuing the house, taking photographs and arranging the video for their website we thought they were first class. We were kept informed on a weekly basis how everything was progressing, we never had to worry about a thing and pleased to say it worked out well. Five stars to everyone in the office, you all deserve our thanks, we will certainly recommend you, and if ever the need arises to use you again we know who to call, thank you. More...

Reviewed on Google Maps

23 July 2019

Just about to complete on my house sale with holden Copley. They've been brilliant from the start. Always so quick to respond to emails and calls, no chasing people like with other agents. All staff have been friendly and helpful, from valuation with matt, photos with Lauren and then Sadie on sales and Emma on progressions. Was so impressed with the marketing and interest generated in my house. The agents also carried out the viewings and sale was agreed within a week of being on the market.Couldn't ask for more and would highly recommend. Big thanks to all the team! More...

Reviewed on Google Maps

29 June 2019

I would reccomend holden copley in Arnold with out a doubt, from the very beginning they were proffesional not pushy and highly competitive. They kept us updated at all times and were very approachable with issues or concerns, there were 2 people at the branch that stood out for me lottie and emma they looked after us from start to finish, my move wasent straight forward yet they went the extra mile to help and support us in a very stressfull time..... if your thinking of moving then make holden copley arnold your 1st choice ..... More...

Reviewed on Google Maps

29 June 2019

My husband and I are extremely happy with the service provided by Holden Copely. There were knowledgable, polite, helpful and excellent communicators (always answering emails promptly, and I either got straight through on the phone, or they called me right back without delay). Even although I found the whole process of selling and buying very stressful, (and there were a few hiccups - not anything to do with Holden Copley), they were always positive, reassuring, and acted promptly and efficiently to keep the process going. A huge thank you especially to Georgia in Sales Progression for her patience and professionalism when I kept pestering her with calls and emails to ask what was happening! You have been brilliant! We are delighted with how they found our buyer and handled the whole sales process We would highly recommend Holden Copely as the local estate agent of choice. Well done, and thank you! More...

Reviewed on Google Maps

29 June 2019

Highly recommended. Really helpful team and good service.

Reviewed on Google Maps

24 May 2019

Customer service superb. Nothing too much trouble. I returned on a number of occasions for assistance and always greeted with a smile and came out totally satisfied.

Reviewed on Google Maps

13 May 2019

Absolutely amazing service and excellent customer support from start to finish. I am happy to recommend Holden Copley. Elli and Helen were responsible to deal with my case and I have to say they were very professional, responding very quickly and helped at every stage of the process. Only negative aspect is the list of recommended solicitors that they need to review ASAP and take into account customer feedback. Overall, I am more than happy to contact them again and do business. Thank you. More...

Reviewed on Google Maps

10 May 2019

Excellent service, no complaints and a reasonable price. The agent who visited me knew the area and the price I should market my property at.

Reviewed on Google Maps

27 April 2019

We have been really happy with the service we received from Holden Copley, they have supported us and advised us well in a less than straightforward house move. Sheryl at the hucknall office went above and beyond to reassure and help us. Thanks so much. More...

Reviewed on Google Maps

27 April 2019

Just recently completed the sale of our property and have to say what a first class service Holden Copley have provided. Nothing was to much, they did all the chasing and kept us informed of each stage and what was required for the next. I can`t thank the team enough! I would strongly recommend their services without question! More...

Reviewed on Google Maps

27 April 2019

They have been patient when solicitors took a very long time. Kept me informed and easy to get hold off. Maybe time for more staff as noticed on some occasions on answer phone message. It certainly doesn't detract that the service was good. I would use them in the future. Many thanks to the team and Emma on progressions. More...

Reviewed on Google Maps

27 April 2019

Professional, friendly staff. From the initial viewing, the staff at Holden Copley Arnold helped me through the purchase process, making sure I understood the stages. I would recommend this company.

Reviewed on Google Maps

5 April 2019

Absolutely brilliant service from start to finish. Could not have asked for better support. Great team!

Reviewed on Yell

28 March 2019

Very professional service - always kept informed from start to completion. Excellent communication and always quick to respond to/resolve any queries. As a seller I wouldn't hesitate to recommend Holden Copley. Thank you. More...

Reviewed on Google Maps

28 March 2019

Thank you to all the staff who helped with the very smooth sale of my property. From start to finish they have been very professional and helpful with regular updates. They gave me great confidence that they would deliver and they did. Great service and would highly recommend. More...

Reviewed on Google Maps

28 March 2019

Me and my partner have almost finished buying a house through Holden Copley and the whole process was done very smoothly and effectively. We viewed a few houses by Holden Copley and we always found the better listed houses were through them. Very professional and great for finding a property that met our needs. That's how we got the one we're about to purchase. Would recommend them to anyone. More...

Reviewed on Google Maps

7 March 2019

Very impressed with all parts to our house move with Holden Copley. From the valuation to the marketing of our house (including stunning pictures) and hosting an open day. We had a super quick sale thanks to the hard work put in by all the team. Fantastic, modern estate agent and well worth the money to have experts looking after your needs. Thank you! More...

Reviewed on Google Maps

7 March 2019

Holden Copley have provided another excellent service for us. Selling our property very quickly, their professional and friendly staff kept us updated throughout the process, chasing solicitors to keep things moving. Thank you Holden Copley, I will continue to recommend your services to others. More...

Reviewed on Google Maps

27 January 2019

Well what can I say? We asked three estate agents to value the property. One didn’t bother to turn up . One was very good and then we had Jordan from Holden Copley. His manner was wonderful and accommodating and put my 91 year old mother at ease. He knew the market and surrounding properties and gave us the confidence that they would sell our property. They held an open day with over 16 people viewing the property. We had 6 offers made and the property was sold within less than two weeks. Talk about Outstanding Service.From start to finish all the members of the Holden Copley team kept us updated and in touch with everything that was happening, where the buyers were at with regards funds and solicitors. We had dealings with Helen, Liberty, and Sheryl who were always polite and responded to any queries we had adequately and to the best of their knowledge. We never felt we were being pursued or under any pressure from them.They are just one fantastic team and we can say that we were 100% pleased in choosing them to act on the sale of the property. We would highly recommend Holden Copley. More...

Reviewed on Google Maps

7 December 2018

Cannot fault my experience with Holden Copley. I needed an extremely quick sale and within 6 days of contacting them, I’d had numerous viewings, several offers and it was done and dusted! The team members are friendly, professional and enthusiastic in their work. Every time i called (which was a lot), whoever I spoke to knew the exact details of my file. The quality of the photos and property details stood out a mile from those taken by other estate agents for other properties, something which I believe greatly helped attract more viewings. Thank you to everyone who helped make this process as seemless as possible with special thanks going to Jordan, Ellie and Sadie from the Hucknall branch. Keep up the good work people! More...

Reviewed on Google Maps

7 December 2018

From start to finish a first rate estate agents who know the true meaning of customer service.Our first point of contact was with Jordan, who came to assess the value of our home. He arrived in perfect time, was pleasant and well presented, as well as very knowledgeable. He gave us a true and honest value of our home. From start to finish the staff at Holden Copley have been excellent, a special mention for Sadie and Sarah. Our sales progressor Sheryl was superb, a true professional who went the extra mile to ensure the process was as smooth as possible. Our buyers solicitor was incredibly slow, and Sheryl kept all parties informed, ensuring completion went through as anticipated. I really cannot thank her enough. More...

Reviewed on Google Maps

7 November 2018

Just sold my first house with Holden Copley hucknall, from start to finish the service was great. The photography was amazing and the open day was a great success. All the staff were professional and helpful whenever I had any queries throughout the sale process. My house was first advertised with another agent which couldn’t sell it, Holden Copley didn’t have a problem selling it. Can’t recommend enough! More...

Reviewed on Google Maps

7 November 2018

The team in Hucknall are fantastic!I have followed Jordan to Holden Copley, as he gave me great confidence with his support and knowledge on my previous, successful house sale. This time, I’ve asked Jordan to value my home, a few months before I’m ready to put it on the market, but, of course, he was really happy to help. His advice and estimate was clear, fair and professional; thank you. The team in the branch have equally been great, as I’ve had a few questions, and they’ve aways been there to help. Thanks to both Kris & Sadie! More...

Reviewed on Google Maps

7 November 2018

Excellent service and support from Sheryl and the team. Regular communication throughout and a friendly and positive attitude from everyone involved. Thanks

Reviewed on Google Maps

22 October 2018

Great service. Very supportive and proactive. The process of selling our property was very stressful, not because of Holden Copley, but they helped to ease the stress and help to push the sale through.

Reviewed on Yell

7 October 2018

I would definitely recommend Holden Copley agency. Everyone is very friendly and helpful. And they actually care about your purchase and they are chasing up the progress and informing you about the whole procedure. We just bought a house and thanks to Holden Copley everything was sorted nice and quick. They put effort in negotiating terms with the vendor so both parties are happy. More...

Reviewed on Google Maps

7 September 2018

We couldn't praise Holden Copley high enough.From the very beginning to completion they kept us fully informed on the sale progress. We would certainly recommend them to anyone looking for an estate agent. More...

Reviewed on Google Maps

7 September 2018

I used Holden Copley to purchase my investment property and the person I dealt with was Sarah Shaw. She was very pleasant and helpful. I would definitely recommend her. Hope to purchase more BTL through Holden Copley. More...

Reviewed on Google Maps

7 September 2018

Holden Copley were very friendly and helpful throughout the purchase of my first home. I found them to be attentive and responsive, and everyone I spoke with was a clear and effective communicator - they helped the whole process run smoothly and in what I imagine is near-record time! Would recommend.

Reviewed on Google Maps

7 September 2018

Absolutely delightful group of staff! Fantastic service and a pleasure to deal with . I would recommend everyone to use Holden Copley. Outstanding Thank you to all

Reviewed on Google Maps

7 September 2018

Completed a month ago: Highly recommend Holden Copley. Excellent service throughout, the whole team are very helpful, friendly and efficient, they were very organised throughout, kept me well informed and I am more than happy with their service. Many thanks

Reviewed on Google Maps

7 August 2018

Very good estate agent defo recommend

Reviewed on Google Maps

23 May 2018

I have just completed a purchase of a property on the market with HoldenCopley, and I couldn't have been more happy with the process and service they have provided. From the moment we first talked, to the first viewing and everything beyond - it has been stellar. In particular Emma and Lewis who have just gone above and beyond what I expected during the process. Lewis consistently was friendly, polite and helpful during viewing and Emma has always been on hand and available if I had any questions about anything - even taking it upon herself to pursue things with solicitors on my behalf. A fabulous team of people all round. Thank you, thank you, thank you!! More...

Reviewed on Google Maps

22 May 2018

Very helpful , proactive team , always genuine and friendly staff , with prompt responsive service .

Reviewed on Google Maps