Higham Ferrers
We're a small home care provider, proud of our experienced team with strong nursing backgrounds. Being small and local lets us connect personally with each person we support. We take time to understand your needs, preferences, and requirements, thereby building trust and providing care that truly matters.
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What do you love most about your job?
What we love most about the service we provide is the profound satisfaction of witnessing lives transformed. Seeing individuals maintain or regain their dignity, respect, and ownership of their lives brings immense joy.
What inspired you to start your own business?
Drawing from our combined experience as seasoned nurses in hospital and community settings, my wife and I felt compelled to establish our own home care agency. Throughout our careers, we've witnessed firsthand the diverse needs of individuals facing various health conditions. This inspired us to create a business where we could provide personalised care directly in people's homes, ensuring comfort, dignity, and tailored support for each person we serve. Our passion for making a positive difference in people's lives continues to drive us every day
Why should our clients choose you?
We are driven by a strong desire to meet and exceed our clients’ expectations. We understand that each individual is unique, with their own set of requirements. That's why we involve both the client and their loved ones in every step of the care process, ensuring the best possible outcomes. Transparency and honesty are at the core of our approach. We provide all the necessary information regarding the care being delivered, empowering our clients and their families to feel fully informed and in control of their journey with us
Can you provide your services online or remotely? If so, please add details.
No, Our services can't be provided remotely. However, we use secure online systems for clocking-in and recording care delivery. This helps designated loved ones track the care we provide, whether they're with the client or away on holiday
What changes have you made to keep your customers safe from Covid-19?
Our staff utilise PPE in all their engagements and we follow NHS England directives and client preference in this regard
Domiciliary Care
We offer care services in the comfort of individuals' homes. This includes personal care, meal preparation, assistance with feeding and medication, housekeeping, escorting to outdoor activities, attending appointments, and providing companionship
Live-in-Care
Our Live-In Care service is all about making sure people feel safe and happy in their own homes. We also want to help improve their health and well-being. We give one-on-one care that's tailored to each person, taking into account what they need, like, and how they want things done. This helps our clients keep their independence and enjoy the lifestyle they're used to at home