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H

Heritage Hotel

Torquay, Borough of Torbay

(176)
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Reviews (176)

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4.5/5

176 customer reviews

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14 December 2019

Great stay no problems very helpfull staff I would stay again breakfast was good both the cooked and the continental with great views.

Reviewed on Google Maps

6 November 2019

We stayed for one night in a family room (number 1 or 2). We needed to use the sofa bed in the room for our youngest and very quickly the receptionist and lovely housekeeper sorted it out for us. The housekeeper offered extra sets of everything and was very sweet. We all slept well in the spacious and clean room. The bathroom was very clean too. The continental breakfast was included in our room price and had plenty of variety. We knew extra was needed to get a cooked breakfast and to use the pool and gym as we read the small print (always advisable) so no surprises there. We got a space in car park easily (mid week). The decor and furniture in our room was a little dated but nice to stay in a hotel with character. We couldn't hear any noise from other rooms or from the bar downstairs (2 of us are light sleepers). It is a great location too for all main areas of Torquay and we had a sea view. We felt it was good value for money. More...

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30 October 2019

Great stay.

Reviewed on Google Maps

27 October 2019

I went on my own and staff was so friendly, food was really nice, not impressed with the continental but worth paying for there full english, very good value for money. ||shame you dont advertise dog friendly as i could have brought my little dog. if i came back again i would definately stay again here. More...

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27 October 2019

Lovely location close to town and sea. Staff friendly and helpful and room a good size, clean and well presented. The shower was excellent. I had the continental breakfast which was ok. Overall I think this hotel is excellent value and would recommend. My only concern was the parking as the car park is often full. However, when I stayed it was midweek so the pub below was not too noisy, but if staying at weekend I can imagine it could be noisy. More...

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27 October 2019

Nice in the sunshine.Steak is recommended

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27 October 2019

We had a lovely 1 night stay at the heritage hotel.||Lovely, spotless massive room with an amazing sea view and very comfy beds. Tea and coffee facilities were plentiful!!||Big shower in en-suite with hot water which you dont get everywhere!!||The staff were all really friendly and helpful and the bar was lively and buzzing.||we had the continental breakfast which was lovely and there was loads to choose from.||Would definitely come back!! More...

Reviewed on Google Maps

27 October 2019

Excellent, nice staff, good food and a friendly atmosphere. Ten out of ten!!!

Reviewed on Google Maps

27 September 2019

good hotel,great position staff good only thing is that i think you should get a cooked breakfast in the price and not just a continental breakfast of which was good.

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25 September 2019

Love this place highly recommend it well worth the money

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21 September 2019

Great food and lovely outdoor seating area that overlooks Torbay. Lasagne was fantastic.

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21 September 2019

Cannot fault the staff always helpful and polite our room was spotless nice buffet breakfast.I didn’t really like having to go through the bar to our room or a back entrance which even though it is lit it is still quite dark in places

Reviewed on Google Maps

14 September 2019

Excellent. Food good . Friendly staff .We will be back

Reviewed on Google Maps

27 August 2019

Location. Clean. Good value for money. Very pleasant staff..

Reviewed on Google Maps

27 August 2019

Really friendly team and fantastic welcome, great value for money rooms are a little tired and dated but overall clean and the warm helpfull staff more than make up for it.

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27 August 2019

Die Lage ist sehr gut. Ebenfalls das Restaurant hat eine hohe Qialtät.

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27 August 2019

Location was really good staff very friendly hotel clean will be staying again.

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27 August 2019

Had a 2 night stay here. Overall the hotel was amazing, the lady who booked us in was great too, nothing was too much for her. Food was decent. The room we had was sea facing with great views, it was a big size too. The kiddies loved the pool. The local area i found was not good for children, weather wasnt good either, sea was always usually in...but the fact the hotel had the pool keot the children happy for an hour. I would stay here again More...

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27 August 2019

The room we got was large, high ceiling with lots of space.. nice and clean with a big bath.lovely view over the bay. Very convenient for the beach and local shops...

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27 August 2019

Smooth check in Rooms clean and well kept. Always parking available..

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27 August 2019

Location.

Reviewed on Google Maps

27 August 2019

A very pleasant stay at the hotel, having read a few reviews about the hotel before hand, I found it to be more than adequate for a one night stay and could have happily stayed here for more than one night. Room was a very good size with two beds, one double and one single, the double was very comfortable. I was back late, so it wasnt an issue for me, but being on the ground floor and situated very close to the on site restaurant, which was quite loud, I can see some people may have an issue sleeping early, particularly in summer months with windows open, etc. The hotel has a gym (which looked reasonable) and a pool (which I didnt see). They offer a complimentary continental breakfast which is unlimited and has plenty to offer. You can order hot food for an extra fee, but I found the complimentary offering more than enough. Overall Id definitely recommend the hotel. It is situated up a hill, so if you plan to walk, save some energy for the walk back up to it! More...

Reviewed on Google Maps

27 August 2019

I have no complaints with the staff. All friendly and helpful. The rooms were spacious. The towels and linen were clean. The hotel is a little run down and could benefit from a small refurb. I had a room on the ground floor (room 5), and could hear when the people in the room above were moving about due to the floorboards creaking. I could hear the shower and the tv from the room next door. I had to have the curtains closed most of the time, as there was access to the back of the building right past my window. The continental breakfast was a little lacking, just cereals, toast, pastries and yoghurts available. Coffee was good though. I would stay again, as the location and value for money outweighed the bad stuff. More...

Reviewed on Google Maps

27 August 2019

A lovely little hotel by the sea front in Torquay. If you plan to drive, get there at a reasonable time as the car park is quite small and fills up very quickly. ||I stayed one night before a wedding and found the room to be of a very good size with a double and single bed, bathroom was equally spacious with a great shower (I'm 6'6 and didn't have to duck down for a change!) The only negative I could see with the downstairs rooms, particularly in the summer months with windows open, is that the hotel restaurant is open quite late and can be quite loud, so anyone wishing to sleep early, may want to request a room on a higher floor. This wasn't an issue for me as I was out until late anyway. ||The hotel has an onsite pool and gym, I didn't use either unfortunately, but did see the gym which seemed a reasonable size for the size of hotel. ||Breakfast is a complimentary, unlimited continental breakfast, with hot food available for an extra fee (not always clear at the booking stage) but I found the complementary offering to be more than adequate. ||Staff are excellent and very friendly. ||Location is fantastic, right on the sea front, but is up quite a steep hill (like most of Torquay!) so walking back up can be fun after a few drinks! The town centre is a short walk along the sea front road, which is great when the sun is out. ||All in all, a very pleasant stay and if I'm ever in need of a hotel in the Torquay area again, I would have no hesitation staying here again. More...

Reviewed on Google Maps

15 August 2019

I have no complaints with the staff. All friendly and helpful. The rooms were spacious. The towels and linen were clean. The hotel is a little run down and could benefit from a small refurb. I had a room on the ground floor (room 5), and …Read more on TripAdvisor More...

Reviewed on Google Maps

15 August 2019

A lovely little hotel by the sea front in Torquay. If you plan to drive, get there at a reasonable time as the car park is quite small and fills up very quickly. ||I stayed one night before a wedding and found the room to be of a very good …Read more on TripAdvisor More...

Reviewed on Google Maps

15 August 2019

I would definitely recommend. The staff were all very helpful and friendly. The room was clean and the sea views were amazing. The food served was outstanding. Presentation was of a high standard. Will look forward to staying there again. More...

Reviewed on Google Maps

8 August 2019

Had a nice big room with high ceilings.. nice and clean. Continental breakfast.Small swimming pool underneath hotel, sadly neither the sauna or the jacuzzi were working at the time. . you have to pay extra to use the swimming pool etc. …MoreHad a nice big room with high ceilings.. nice and clean. Continental breakfast.Small swimming pool underneath hotel, sadly neither the sauna or the jacuzzi were working at the time.. you have to pay extra to use the swimming pool etc. Good location for the main town.Be prepared that it's a pub also and you will have noise till at least 2300. More...

Reviewed on Google Maps

1 August 2019

+Die Lage ist sehr gut. Ebenfalls das Restaurant hat eine hohe Qialtät. -Etwas unglücklich mit Kindern das Zimmer dierekt über dem Pub zu bekommen..

Reviewed on Google Maps

29 July 2019

+The staff was great. Room clean and specious.. -breakfast very little choice, no ham, cheese in packing foil. If you want to have an English breakfast it's not actually included. You need to buy an extra. Too much noise to have a rest..Read more on Booking.com More...

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29 July 2019

Stayed a number of times. Well worth a visit for a meal or a drink or a stay over.

Reviewed on Google Maps

29 July 2019

Litt kjøre ned hotellet men veldig rent, utmerket stab, pub grub stil mat, men god verdi, de fleste dietter tatt vare på uten et problem, inkludert vegetarisk og glutenfri …Read more on TripAdvisor

Reviewed on Google Maps

29 July 2019

稍微低調酒店,但非常乾淨,優秀的工作人員,酒吧grub風格的食物,但物有所值,大多數飲食照顧沒有問題,包括素食和麵筋免費
陽台享有美妙的景色和氛圍。嘗試在外面享用早餐和晚餐。將在明年回歸

Reviewed on Google Maps

29 July 2019

Slightly run down hotel but very clean, excellent staff, pub grub style food but good value, most diets taken care off without a problem including vegetarian and gluten free||Fantastic views and atmosphere from the balcony. Try having your breakfast and dinner outside. will go back next year More...

Reviewed on Google Maps

29 July 2019

+Frokosten var helt grei, hadde heldigvis diverse frokostblandinger, da det brukes mye fint brød. Fint at en kunne bestille engelsk frokost utenom. Beliggenheten til hotellet var bra. Kort vei til togstasjonen og inn til selve sentrum.. -Det var veldig lytt inn til rommene fra området der de hadde levende musikk. Burde vært en rampe for å trille kofferten opp, kan være tungt å bære opp trapper, når en kom fra parkeringsplassen..Read more on Booking.com More...

Reviewed on Google Maps

29 July 2019

Just what the doctor ordered.

Reviewed on Google Maps

29 July 2019

This is and old hotell, but the staff is amacing and service nice. It's a short trip from the trainstation with taxi.|From the room you have a view ower the beach. |The room is ok, and cleaning ok. |You can sit out and eat and have a drink. …Read more on TripAdvisor More...

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29 July 2019

Nice spot good views outside

Reviewed on Google Maps

29 July 2019

+I had a small bedsit with cooker,fridge a good bed, and clean bathroom with very good shower. I cannot fault the room from a 'standard' point of view. -My room ( flat 23, ground floor) was directly underneath the main eating and function room and I could hear every chair being scraped along the tiled floor …...Read more on Booking.com More...

Reviewed on Google Maps

29 July 2019

+Great staff. Comfy beds. Simple breakfast.. -It was quite loud outside. There is a terrace and a bar..

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29 July 2019

+Just a lovely time great facilities good food and friendly staff. Could not ask for more Many Thanks x.

Reviewed on Google Maps

29 July 2019

+Good location. Very well organised. Clean and tidy. Good value for money.. -Would of liked full English breakfast in with the price.

Reviewed on Google Maps

27 July 2019

Frokosten var helt grei, hadde heldigvis diverse frokostblandinger, da det brukes mye fint brød. Fint at en kunne bestille engelsk frokost utenom. Beliggenheten til hotellet var bra. Kort vei til togstasjonen og inn til selve sentrum.. More...

Reviewed on Google Maps

27 July 2019

This is and old hotell, but the staff is amacing and service nice. It's a short trip from the trainstation with taxi.|From the room you have a view ower the beach. |The room is ok, and cleaning ok. |You can sit out and eat and have a drink. |The swimmingpool is inside and you have to book time to use it, because it's not just the hotel guest who use it. More...

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27 July 2019

Excellent location for theatre, restaurants & transport links. Staff very welcoming and friendly. Lovely large room with lounge seating & sea views. Room was very clean. Would definitely stay here again More...

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29 June 2019

+Die lage ist super zentral zum Stadtzentrum, einfach ein tiller Spaziergang an der Küste entlang und schon mittendrin. Das Zimmer war enorm gross und Ausicht auf das Meer, wahnsinn. Das Personal sehr zuvorkommrnd. Würde jederzeit wieder kommen.. -Es gibt nichts negatives..Read more on Booking.com More...

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29 June 2019

Went for a private pool party for my daughter, the water was really warm, the pool and surrounding area were clean and the staff were all really welcoming! We ate afterwards too and the kids meals surpassed expectations, great quality and portion sizes. Honestly struggling to fault our visit, we really had a lovely time. More...

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29 June 2019

Great hotel beautiful views

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29 June 2019

Отель удобно расположен в пешей доступности от железнодорожной станции; дорога, практически, прямо, вдоль моря. Непосредственно отель расположен на небольшой возвышенности, благодаря чему виды из окон отеля просто изумительные. ||В номере …Read more on TripAdvisor More...

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29 June 2019

+Sehr geräumiges schönes Zimmer mit Blick auf‘s Meer. Zentrale Lage. Wirklich toll!. -Das Frühstück war sehr einfach, aber ok. Die Teller waren so klein, dass das Croissant öde der Toast fast nicht drauf passte.. More...

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