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Haven Care Solutions is a CQC regulated domiciliary Care Agency established to provide quality Domiciliary Care services, helping service users continue to live well and independently in their homes.
We continually promote service users' choices, independence and individual preferences.
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5 customer reviews
Anna Houston
Home & Domiciliary Care
Excellent respite care provided. Professional, knowledgeable and kind. Would recommend Haven Care Solutions
Anna Houston
Home & Domiciliary Care
Haven Care Solutions provided excellent respite care for my mother while she visited with us. We highly recommend their professional and kind care. We will definitely use the company again More...
Reply from Haven Care Solutions Ltd
Thank you very much Anna . It was a pleasure assisting your mum. Please do not hesitate to contact us in future should you need our services
Martin Chambers
Haven Care were extremely
helpful in an emergency with the care of my father in law. They made quick contact followed by a home visit.
They asked all the right questions and followed the correct process. Ensured my father in law was included in all aspects of his care and would be happy with the care team who were also present.
Care team were first class and catered for all his needs with a smile. Took on board all his little quirks in there stride.
Should the need ever arises again they would be my first phone call.
Would highly recommend this company.
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Reply from Haven Care Solutions Ltd
Thank you very much Martin & Sian It was our pleasure working with you
Anne coles
Home & Domiciliary Care
Very pleased with tom and ruth they are very caring with my dad and he loves them so much
Reply from Haven Care Solutions Ltd
Thank you very much Ann It was our pleasure working with you. May you be comforted as you plan to put your dad to rest May his soul rest in peace
Care Agency Media
We assisted Haven Care Solutions in its set-up and growth as a business through one of our business start-up packages. The director has shown dedication to the company and has passed the CQC accreditation. We wish them all the best and hope they keep it up! More...
Reply from Haven Care Solutions Ltd
Thank you very much Care Media Agency It was a pleasure working with you guys
What do you love most about your job?
At Haven Care Solutions, we love and enjoy to give direct client care in their homes. We pride in communicating with our clients allowing them to express their wishes and expectations.
What inspired you to start your own business?
I am a caring healthcare professional who desires to give bespoke care and promote independence to individuals
Why should our clients choose you?
Haven Care Solutions offer bespoke individual care
We have a robust recruitment policy which include DBS checking.
At Haven Care solutions, we ensure our staff is update with their training
We use up-to- date technology to communicate with our staff and clients which reduces delayed or missed calls
At Haven Care Solutions, all our clients' personal information is securely kept as per Data Protection/ GDPR regulations
Haven Care Solutions works together with our other disciplinary teams such as District Nurses, Diabetes Nurses, GPs , Pharmacists, social workers and relatives
Can you provide your services online or remotely? If so, please add details.
Haven Care Solutions offer face to face services only
What changes have you made to keep your customers safe from Covid-19?
Haven Care Solutions follow Government Guidance in controlling spread of infection including Covid-19
All our staff wear appropriate protective equipment to control spread of Covid-19
We encourage all our staff to be vaccinated against Covid-19 as per government guidance
We maintain regular staff -client contact to reduce cross infection and all staff are required to complete lateral Flow test at least twice a week
General in-depth personal care solutions and support
Services e offer fall into four main areas:
1- Personal Care
Personal hygiene (bath/shower etc)
Toileting needs, Meal preparation and assistance
Grooming, First Aid, Food hygiene , Infection control
care protection of vulnerable adults
2- mobility
moving around the house, in and out of bed
use of simple and appropriate equipment
outings , day time activities
3- Household tasks
Housework, shopping, washing ,ironing clothes
4-Social Interaction