Granite Lettings
Manchester
(13)
Manchester
(13)
13 customer reviews
Ben
The most unprofessional company I have ever used! AVOID.
They have had our deposit for over a month and ignore all communications you send.
If you call, you are fobbed off constantly. Having to file a TBS case to get it back.
Whatever button you press on the phone the same woman answers and she is so rude its unbelievable. Everyone is 'remote' and uncontactable. Joke of a company.
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Katie Greaves
I've used granite lettings for nearly 3 years now and I've been super happy with the service I've received as a landlady and property vendor. reliable, trustworthy, excellent communications. hard to come by these days! highly recommend x More...
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Oliver Banks
We have instructed Colin & Wes on numerous properties over the past few years and they always manage to let them quickly. If you're looking for an agent to let and manage your property, I would highly recommend them.
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Mel Daggett
From the start of our contract they were a breath of fresh air. Willing to negotiate, willing to listen, and willing to treat us as people, not as a sale like other agents we've dealt with. Colin was great during negotiations, and Demi was a fantastic follow-up.Came home to a leak in our flat one evening, and Demi was brilliant. She was straight on the case and really proactive, willing to spend her evening helping us out. Next day she followed up multiple times, and was round at the flat to make sure we were managing OK. Although it's a rubbish situation, Demi was super helpful and really understanding, which hasn't been our experience with previous estate and letting agents. Appreciate all the extra effort - it hasn't gone unnoticed! More...
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Mary-Ann Cockburn
I am so glad I chose Granite Lettings to manage my property. I had had a different lettings agent for 18 months but the relationship broke down and I was left needing a tenant and lettings agent, while relocating to Dundee, and dealing with one relatives dimentia diagnosis and another’s death and estate needing sorted. Wesley was extremely pleasant polite and personable from the moment we met, and he and Colin were not only helpful, but also very patient, as I tried to cope with the circumstances in various locations in Scotland, while liaising with them with the Manchester flat. They have never been less than prompt when I needed an answer, and always kept me informed (the one bad review I’ve seen a barrister (why the capital letter b in her rant.) writing ‘your’ and not the correct ‘you’re’?!? is certainly by an angry person, but her description of Wesley and Colin bears no relation to the people I have met, and who are managing my property, and liaising with me, in an exemplary manner. M-A C More...
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Axel Soto
Great communication throughout my time renting a flat as a tenant through them. Colin and Demi were great people to talk to. Having heard some horror stories from other agencies, I can confidently recommend Granite Lettings. More...
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Jon Martingale
We have used the lads for both letting our flat and most recently selling a flat. Colin and Wes have always been able to find us tenants who pay the rent they estimated and managed the property brilliantly, giving us nothing to worry about. I thoroughly recommend. Colin was also awesome when it came to selling our flat. Again, we got an offer at the advertised price. And Colin managed the process until we had completed. Use Granite right now. You will not be disappointed. More...
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KATARINA DJAK-BOZIC
I rented a flat in Manchester city via Granite Lettings Team and ended up buying the same place after 2 years of living in it. Although it has been several months now, I wanted to take an opportunity to thank Colin and his entire team at Granite for all the help during my tenancy time as well as Colin’s tireless support with the purchasing process and negotiations with the landlord. It was a great pleasure to deal with the Granite team as everyone was extremely professional, pleasant and helpful. The responses were always addressed with a sense of urgency and consideration. I would highly recommend this agency to anyone and would personally chose the team Granite again, should the need arise in the future. More...
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leonard fordham
In a word fantastic. I live abroad and have complete faith that the flat I rent out through them is in good hands. They found excellent tenants quickly and keep me up to date with any issues, which they solve on my behalf with no fuss. I needed a full hands off service and they provide it at a very competitive price. Thoroughly recommended! More...
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Anna Stringer
The team at Granite Lettings have been absolutely amazing during the purchase of our first home. From the first viewing at the property to the exchange of contracts, Colin has consistent, helpful, patient and always there at the end of the phone to answer our queries.
The agency have been wonderful at liaising sensitively between us as buyers and the vendors to ensure a smooth purchase, and they have offered advice and reassurance during the queries that naturally arise during the house-buying process.
My experience of a variety of estate agents has been tainted by unreliable, rude and greedy service while we have been renting and viewing properties to buy. But Granite Lettings are undoubtedly the best estate agents we have ever encountered. Colin has gone above and beyond to make sure everything went smoothly with the sale. One example was when we got the property surveyed, Colin went to the flat to have a look at a number of small issues that the HomeBuyers report had raised and then liaised between ourselves and the vendors to get these issues resolved. He didn't have to do that but he takes a proactive role in ensuring his customers are happy. Colin and his team have just been great at every point of this journey and I am very grateful for the extremely professional, reliable and personable service received over the past 5 months. Thank you Granite!
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GWENDA JEFFS
Granite have managed 2 apartments for me for the best part of a decade and have always been excellent in fulfilling their responsibilities regarding keeping the properties occupied and well-maintained, with good communication throughout. They recently handled the sale of the apartments and suitable buyers were found conducted swiftly and painlessly. Overall, I've been very happy with the services provided by Granite and wish Colin and the team all the very best for the future. More...
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Hollie Reynolds
The guys at Granite letting are amazing and i have been a landlord with them for a few years now and each time we need new tenants the team find us them very quickly with no hassle! They are a pleasure to deal with so thanks so much xx More...
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margs emblem
We have used Granite, Wesley and Colin, for the past 6 and a half years to manage our flat in Manchester whilst we were living in Spain. Being so far away, it was necessary to know that our agents were completely reliable and trustworth and they have proved to be so. Although we are no longer letting out our flat, when we sell in the near future, we will also be using Granite to sell the property as we are so impressed with their service and their professionalism. We would not hesitate to recommend Granite to any prospective landlord. More...
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