Grand Hotel, Eastbourne
Eastbourne, East Sussex
(241)
Eastbourne, East Sussex
(241)
241 customer reviews
Faith Spicer-Jenkins
Fabulous hotel stunning interior! Fantastic Concierge service . Pool and Spa facilities excellent . The comfiest of beds and such a great few nights sleep . Will stay again .
Reviewed on Facebook
Gail Parker Thompson
Beautiful historic hotel overlooking the sea. Very helpful, friendly staff.
Reviewed on Facebook
Migsy Smith
Great place. Great service!
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Bernadette Burgess
Love our special occasions spent here, or even just a weekday break. Always a treat! Great staff food and ambience! Love it x
Reviewed on Facebook
Peter Gleaves
Stunning, absolutely stunning! This is the fourth time we’ve stayed for a few days and it’s so lovely to return and also to meet staff that we met on our first visit. Nothing is too much trouble and the food is just first class. More...
Reviewed on Facebook
Anne Harris
Its a wonderful experience staying here, lovely friendly helpful staff, superb food, beautiful rooms and a lovely ambience throughout the hotel. We would definitely stay here again. More...
Reviewed on Facebook
John Sutton
Great location, lovely food, friendly and helpful staff
Reviewed on Facebook
Stephen Johnson
What an amazing place, I’m a photographer and had the pleasure of photographing the rugby legend at a big charity do for the Rockinghorse Childrens charity a couple of weeks ago and the surroundings are beautiful, the staff wonderful. An amazing experience all around.
Reviewed on Facebook
Angie Dekker
Had an amazing massage & facial and lovely lunch as part of a spa day package! So much attention to detail! Highly recommended!
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Eddie Diamond
Great room over looking the sea fantastic food and staff And lovely heated outdoor pool perfect.
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Nigel Painter
We really enjoyed our Sunday Lunch. Fantastic British Cuisine, correctly served in traditional surroundings. Properly trained and experienced staff, charming and friendly. We are now planning a long weekend at the Grand... More...
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Sharon Hunter
Excellent meal..attentive staff..all in all a wonderful evening.. only wish we had booked a room!..
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Valerie Allan
Wonderful afternoon tea. Beautiful hotel, staff helpful and friendly, especially Timea who served us. thank you.
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Des Fox
Very relaxing atmosphere and perfectly situated five star hotel
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Maureen Hayes
Just had a drink but will see you soon
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Linda Stanley
we had afternoon tea and it was lovely. Service very good.
Reviewed on Facebook
Rose Nicholls
Had a really lovely day at the spar . The staff are so friendly and very helpful . A special thank you to Angela who made my birthday special . Would definitely recommend the grand and will be coming back again myself x More...
Reviewed on Facebook
Suzanna Digby
Absolutely amazing hotel, staff literally cannot do enough for you!!! Absolutely brilliant
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Gill Conlon
you relax the minute you walk through the doors with the ambience. You are looked after without any fuss. It is an escape from the rat race.
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Michael Rhoades
Lovely hotel to spoil yourself
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Wendy Pritchard
Fabulous afternoon tea in sumptuous surroundings. Very friendly staff and beautiful hotel.
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Colin Elliott
Attentive staff, great bedroom and the food from room service was so tasty
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Sally Halfpenny
Afternoon tea in the great hall. Absolutely excellent
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Paul Halfpenny
beautiful food, excellent friendly service. outstanding decor
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Gregory Thorpe
Beautiful, traditional, set back in time, a great place to relax
Reviewed on Facebook
Natalie Seabrook
Stayed here forandnights with my husband. The room was pleasant, old fashioned (which is to be expected) but clean and Molton Brown products are always pleasant to see. My one criticism of the room is the paper thin , light curtains. We were up at 5 both mornings with beaming sun coming in. Second night we were offered to move but repacking, unpacking etc was a hassle we were not prepared to do, as we had one night left. Note to Management- Room 240 needs a blind alongside curtain. We ate in the Garden restaurant and it was very nice, with excellent service. Breakfast was perfect, delicious and a good selection. The spa and outside pool were our biggest let downs. The indoor waiting area etc is extremely worn & dated and is desperate for modernization, the heavy carpet in the area looks dirty and not in keeping with a clean, fresh spa area. The outdoor pool area REALLY needs some attention, it looks like its been forgotten in time. There were lots of signage covered in green algae or Moss. The pool cover holder needs a good scrub. The BBQ area is rundown, covered in cobwebs etc. The tiles and patio surrounding needs a powerwash and just a general clean up. The sunbeds need cushioned covers or replacing. It all needs a good clean, sweep and freshen up. I was quite surprised a Manager wouldnt have picked up on this and arranged cleaners, ground staff to rectify, as this is a five star hotel. Such a shame because the pool is warm and could be a wonderful addition to a holiday but not in the current state. My facial by Bebe, was amazing and and the hotel staff were all professional & helpful. My husband had a full body massage which he said was wonderful. Would love to return, when spa is revamped. More...
Reviewed on Facebook
Felicity Miller
I've stayed many times, lovely hotel & great staff
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Lorraine Pring
Gorgeous! Amazing! fab weekend! The outside pool a bit hit!
Reviewed on Facebook
Sharon Berry
This wonderful hotel has it all, from the minute you arrive you are made to feel special. You recive a very warm and hospitable welcome. The staff are very professional and extremely polite. Nothing is to much trouble , the restaurant provides a good range of dishes for you to choose. The portions are a generous size and very well presented. The dining room, bar lounges, gym indoor and outdoor pool areas and toilets are beautifully clean. We stayed in an executive room which was very spacious beautifully decorated. Barbara the customer services lady is fantastic and presents a super professional and warm welcome to all . cannot recommend this glorious hotel enough. More...
Reviewed on Facebook
Alison Morgan
from the moment you enter the hotel you are superbly looked after. Would definitely thoroughly recommend a visit.
Reviewed on Facebook
Thomas Miller
The staff really make this fantastic place, so welcoming and nothing is to much trouble. wrap that up in traditional English splendour, with modern conveniences, and you really have something very special.
Reviewed on Facebook
Karl Horton
Beautiful Afternoon Tea in the Conservatory. Highly recommendable for a special occasion!!. The service and quality of the food was excellent!!.
Reviewed on Facebook
Stuart Jordan
Beautiful hotel and wonderful staff!
Reviewed on Facebook
Eve Cook
Fabulous 3 night stay, excellent room of a very good size, very clean and well decorated. Staff very helpful and friendly. We only had breakfast, but a plentiful choice and although we don’t have a dog, very dog friendly. We would definitely return More...
Reviewed on Facebook
Scott Johns
My wife wanted to go for a special birthday lunch & we were not disappointed. Staff very friendly, easy to talk to & efficient. Food was good & we were spoilt. All in all a pleasant visit & would visit again! More...
Reviewed on Facebook
Rachel Tuppenney
Spent the day just chilling with my husband. All the facilities clean and tidy. Staff very polite and helpful. Food very yummy and our treatment very relaxing.
Reviewed on Facebook
Simonetta Magnoni
Great afternoon tea nice selection good quality loose leaf tea nice selection of cake and scones I would prefer more sandwiches cosy and very comfortable room
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Allie Leverton
staff were extremely friendly and helpful
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Amanda Nicola Brackman
A wonderful customer service focused hotel from the moment we arrived.
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Bertie Hayes
What an amazing evening, delicious food and the new decorations are amazing can’t wait to come again thank you x
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Michael Gerhardt
Make your own (good) expierience
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Wayne Beer
A lovely afternoon tea for dads 85th birthday. A nice touch at the end with a mini birthday cake. thanks
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Tamangko Chhora
Excellent clean and tidy room. All facilities available
Reviewed on Facebook
Sue Matson
We have a reunion at the Grand Eastbourne every year, it is a beautiful place with lovely staff, good food and value for money
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Jon Matson-Higgins
Great place for special occasions or just a chilled Sunday afternoon
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Paul Nunn
Great day out for a family wedding
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Micheala Harmer
Staff could not be more helpful and nice romantic setting, room service excellent, comfortable room clean very pleasant stay
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Christine Dunnett
Had a spa day, can thoroughly recommend, feel so relaxed
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David Mellor
Great hotel, excellent service, relaxing time always.
Reviewed on Facebook
David Manning
Nice bar, great Virgin Mary and excellent house champagne.
Reviewed on Facebook
