Gifted Quality Care Limited
Cambourne
Cambourne
We are passionate and enthusiastic driven to provide quality care services. Gifted Quality Care Ltd.'s staff are all equipped with the relevant skills and experience to provide care to a high standard. We offer a vast range of domiciliary care solutions to a wide array of service users, providing general in-depth person-centred care and support, post-hospital support, medication administration, as well as the end of life care.
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What do you love most about your job?
As for why I love my job, there are several reasons:
I love meeting new people
Even the most challenging of people you help can be wonderful once you get to know them and they begin to trust you. If they have been unfortunate in the past when working with other care agencies, they may be on their guard at first, worried about letting a new person come into their home and do the essentials. I always begin by being as nice as I can, being patient if they are confused and working to get them to communicate with me. By maintaining a positive and professional attitude, it pays dividends.
I don’t get phased when attending to personal care
By using the appropriate gloves, aprons, disinfectants and cleansers, this becomes routine after a while. By being down to earth, chatty, friendly and even showing a sense of humour, even the most difficult of tasks can be tackled easily and without any embarrassment on the part of the person you’re helping. Just like a nurse or doctor, adhering to a skilful and well-trained approach can work wonders.
I look forward to seeing the people I help
Once we get to know each other and we build rapport and a relationship, the routine becomes smooth and the communication between us is something that I look forward to. By being gentle, even-tempered and empathic, the person I help begins to relate to me, sharing their stories, worries and any concerns. By being able to help them, the rewards are incalculable.
If you like being with people, caring for them and becoming an essential part of their life, then being a care worker is an amazing career to get into.
What inspired you to start your own business?
Working as a care worker can be one of the most rewarding jobs ever. When you are working with a professional agency who take care of their staff and support you, then it is the sort of role that you can turn into a real vocation. The best agencies are those who help you with difficulties and provide you with quality tools to do the job.
Why should our clients choose you?
● We adhere to the required standards within the health and social care regulations and key
stakeholders, ensuring we develop our procedures and processes in full accordance with these.
● We continually promote service users' choices and individual preferences, acknowledging and
placing the service users' rights at the forefront of our care.
● Service users are encouraged to establish their individuality and preferences in all aspects of life.
● We investigate complaints thoroughly, taking the necessary action to improve our services.
● We always encourage the inclusion of family and friends in the service users' care plans.
● We promote, raise awareness and understanding of our organisation's goals.
● Service users are motivated and have free will to be independent members of society, with access
to the local community and resources.
● Our services collaborate with regulatory agencies, professional bodies, local communities, and
service users to deliver better care.
● Our quality standard of domiciliary care services enables more people to remain independent in
their own homes.
● We always deliver good practice, upholding high standards of training and care to ensure this.
● Our services are varied, reflecting the required changing needs of the individual service user.
● We facilitate service users to be cared for in their home with dignity, safety and privacy.
● We only employ highly qualified carers and experienced support staff.
● Our care services are homely and, above all, caring, safe, responsive, effective, and well-led for the
service user.
● We place importance on, and ensure we meet, all Fundamental Standards, including:
o Duty of candour
o Person-centred care
o Safeguarding
o Staffing requirements
o Safety
o Dignity
o Respect
o Consent
o Food and drink
Domiciliary Services
We can support you with many different household tasks or complex care, including:
Personal care,
Companionship,
Grooming, bathing, and dressing,
Shopping and daily routines,
Wake up and getting ready for bed,
Medication and healthy diet reminders,
Housekeeping, Cleaning,
Stimulating conversation and warm friendship,
Sharing hobbies in and out of the home,
Accompanying to appointments and transportation.
Live-in-Care
24/7 support in your own home, in the environment you are familiar with.
This includes support with personal care, companionship, escorting to GP/Hospital appointments, accessing the community, as well as shopping or carrying out household tasks.
